Need Dish Network help

[redwitch]

The Dish is set up to work two TVs -- in living room and master bedroom. All was fine yesterday until the power outage. Now, the main set (living room) is working fine but all I can get in the bedroom is snow. Any ideas how I can fix this?

[GeorgeT]

The Dish is set up to work two TVs -- in living room and master bedroom. All was fine yesterday until the power outage. Now, the main set (living room) is working fine but all I can get in the bedroom is snow. Any ideas how I can fix this?

In Vermont all we get is snow! Snow, Snow, Snow, can't wait till it's time to go!

Did you try unplugging the box then plugging it back in in the BR. If that doesn't work you just might have to do something else besides watching TV in there!!!!

Good Luck!

[disney07]

You at my house? 2 likely causes for snow. The master bedroom TV is not on the proper channel. The TV in the living room I assume has the receiver box and that would be channel 3. The Master Bedroom would possible be Channel 60, 73. There is a way to find out what the channel should be...way to long.



The other cause would be TV/Video is not in the correct mode. That would be the button to the left of the 2 red buttons at the top of the remote. If you are on the correct TV Channel, just press the Clear TV button at the top of the remote, then press the TV/Video button. Depending on the lines to your TV, it should be Video 1, Video 2, HDM1. Once done press the Clear SAT button for the remote to get back to Dish controlling.



If still having trouble, call 1-800-333-3474 Dish Tech will walk you through the problem. Be in front of the TV when calling.

Good Luck

[redwitch]

Called Dish Tech. Took 15 minutes, but they got it fixed. I was impressed -- they actually used terms I understood. Thanks.

[kb8tpw]

Good for yiu Redwitch ! That is the way it should be. Over the past few months I have had a multitude of phone calls with them for a myraid of reasons and bad service, they have replaced and relocated my dish and still I am unable to get what I pay for. After the last technician visit I wrote it off as a lost cause and am waiting for a few months to pass so I don't have to pay a fee to drop them. I haven't decided between Direct and cable. I had a transparent move here from Ohio with them and then trouble set in. They are not as up-to-date as Direct I am told. But my centurylink DSL is anemic so I may solve both problems........