View Full Version : Luggage Repair?
rballruss
04-05-2023, 10:15 AM
Does anyone know where I can get a piece of luggage repaired that was damaged by a cruise line?
villagetinker
04-05-2023, 11:22 AM
What is broken? If it is a wheel, these are usually easy to replace, if this is a tear or broken zipper repair may be much more difficult.
N44125
04-05-2023, 02:50 PM
I worked for an airline and over the years my bags took quite a beating. I used to get them repaired at a company near the Tampa Airport. After I retired, I needed luggage repaired but didn’t want to drive back and forth to Tampa. I contacted that same company I had used for years and arranged to UPS the bag(s) to them, they repaired and UPS them back to me…highly recommend…very reasonable.
Luggageservice.com
rballruss
04-06-2023, 06:13 AM
The retractable handle used to pull the bag was broken off.
Arctic Fox
04-06-2023, 06:23 AM
The retractable handle used to pull the bag was broken off.
Mine stopped retracting so I took it all apart and found a broken plastic bar. Glue wouldn't hold, and the company refused to sell me a replacement bar. I eventually cobbled together a fix, but if a repair company can't get hold of the required parts you may be out of luck :-(
retiredguy123
04-06-2023, 06:34 AM
Buy cheap luggage. If it breaks, throw it away.
villagetinker
04-06-2023, 11:54 AM
The retractable handle used to pull the bag was broken off.
IMHO, probably not a repairable item, at least at a reasonable cost.
LuckySevens
04-07-2023, 02:45 AM
Where do I get replacement wheels for luggage? TIA
retiredguy123
04-07-2023, 03:05 AM
Where do I get replacement wheels for luggage? TIA
Amazon
SusanStCatherine
04-07-2023, 05:40 AM
Briggs and Riley has a lifetime warranty. I also have an ebag and that particular one has a lifetime warranty.
NoMo50
04-07-2023, 07:31 AM
If something like this happens on a cruise, I recommend notifying Guest Services immediately. A few years ago, my small roller carryon was damaged during embarkation on a Celebrity cruise (a wheel was broken off). I notified Guest Services of the problem, and was pleasantly surprised to find a brand new comparable bag in my stateroom the evening of our first port stop. The cruise line obviously sent someone ashore, and purchased a new bag for me. I also now carry a small roll of Gorilla tape when we travel, just in case. You know, s@#t happens.
mrf0151
04-07-2023, 08:10 AM
We have Delsey Luggage that developed zipper issues. Delsey has a repair center in north Orlando. We took the luggage in and since it was still under warranty, they handed us a new set of luggage. They did say that if it had not been under warranty they would have repaired.
Aloha1
04-10-2023, 10:44 AM
We have Delsey Luggage that developed zipper issues. Delsey has a repair center in north Orlando. We took the luggage in and since it was still under warranty, they handed us a new set of luggage. They did say that if it had not been under warranty they would have repaired.
Where is this repair center?
mrf0151
04-11-2023, 07:32 AM
Where is this repair center?
JAMESTOWN SHOE AND LUGGAGE SERVICE - 13 Photos & 24 Reviews - 931 N State Rd 434, Altamonte Springs, FL - Yelp (https://www.yelp.com/biz/jamestown-shoe-and-luggage-service-altamonte-springs?osq=luggage+repair)
Stu from NYC
04-11-2023, 08:37 AM
Buy cheap luggage. If it breaks, throw it away.
We switched to a rolling duffle bag that is light weight (helps staying under 50# weight) and has retracted wheels, less likely to break off.
Also now carry our luggage on and off the ship, tired of paying a tip and having luggage destroyed or damaged.
As a result only airlines now have a chance to destroy our luggage.
tophcfa
04-11-2023, 08:42 AM
Duct tape, zip ties, velcro, bungee cords, and gorilla glue can fix just about anything. MacGyver it up.
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