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villagetinker
08-16-2023, 03:29 PM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Bill14564
08-16-2023, 03:34 PM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Haven't done this with Comcast but have done this with two other providers. Was concerned both times that email would stop but it keeps on working. Of course, we have now moved everything to our new address.

Doesn't tell you specifically about Comcast but there is some reason to believe it might work.

tophcfa
08-16-2023, 03:38 PM
Years ago when I moved, Comcast wasn’t available at our new residence and I was going to lose my Comcast email account. I contacted my brother, who has Comcast, and we were able to change my email to his account so I could continue to use the same address.

Joeint
08-16-2023, 04:01 PM
Change to Gmail or any other free email account and never worry about it again! I can't believe you have never changed to a free email. I think there's a way to forward your email to a new a new account

Keefelane66
08-16-2023, 04:11 PM
It’s called number portability went into written law “ The Telecommunications Act of 1996 mandated that consumers had the right to keep their telephone number when changing Service Providers”. Works will cell providers, in home telephone services and voice over internet protocol like MagicJack
As far as internet “ As a former Xfinity customer, you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months.”

Michael G.
08-16-2023, 04:16 PM
Change to Gmail or any other free email account and never worry about it again! I can't believe you have never changed to a free email.

I also have Comcast (Infinity) but never used their e-mail account just for
this reason, incase I switch providers someday.

asianthree
08-16-2023, 05:28 PM
Have spectrum, with active, iCloud, AOL, google. When we turned in our equipment with Comcast the account dropped off, 2 months later, I signed in and it reactivated..no idea why. Always used Comcast for those you won a car if you give us your email. My iCloud is for important emails. We could keep same phone number if we choose to switch.

Bonus leave junk e-mail with Comcast and switch everything else to new account.

villagetinker
08-16-2023, 05:33 PM
I did the email switch when we moved here, in hind sight, going with comcast was a mistake. It took me 6 months to make the original change, and I was hoping to avoid this if possible, which is why I was asking if anyone was ABLE TO KEEP their comcast email after going to another cable provider.
I am aware that I will be able to keep the house phone number.

Babubhat
08-16-2023, 06:16 PM
https://forums.xfinity.com/conversations/email/cancel-service-keep-email-access/64b6a7e7ce76231eba59344c

See responses at link. You should be able to forward comcast mail to gmail for convenience

have read the various support articles about keeping access to my Comcast email accounts after I cancel all my services, but I have a question:
All the support articles specifically say that in order to keep the email accounts (primary and secondary) active, "the email accounts must be accessed using the Xfinity Email website".

Mleeja
08-16-2023, 06:33 PM
It is hard, or at least a pain in arse, to change email addresses. I have been with Comcast.net for at least 30 years. Changing financial institutions, doctors, libraries, Amazon, websites, friends, etc would be very time consuming. One doesn’t realize how tied you are to an email address until you want to change it.

gobuck827
08-16-2023, 07:22 PM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Xfinity Email for Former Customers FAQs - Xfinity Support (https://www.xfinity.com/support/articles/email-only-faqs)

C. C. Rider
08-16-2023, 09:39 PM
I did the email switch when we moved here, in hind sight, going with comcast was a mistake. It took me 6 months to make the original change, and I was hoping to avoid this if possible, which is why I was asking if anyone was ABLE TO KEEP their comcast email after going to another cable provider.
I am aware that I will be able to keep the house phone number.

Yes, I had Comcast about 15 to 20 years ago. Then I decided to switch to Google (gmail.com) for my email. So now I have Gmail for my main email account which I use 99% of the time, and I still have my Comcast email account which I check on occasionally. In fact, I set it up so that any email that comes to my Comcast account is automatically forwarded to my Gmail account.

BTW, it's easy-peasey to notify everyone after you switch your email address. Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List. That should take care of sending it to everyone in your email address list.

Salty Dog
08-17-2023, 04:23 AM
My friend hasn't had Comcast in years, but both his and his wife's email accounts still work.

Personally, I wouldn't take the chance. It could be canceled anytime and if you're like me, loosing your email account would be disastrous.

Jhnidy
08-17-2023, 04:26 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.
I took the offer. I have a Gmail address so I can use anybody for my net. Overall I found the spectrum offer to be a good deal but I had to give up because the spectrum router would not support my smart home products. If you are not running any smart home stuff, you should be good. It does not hurt to try. I cancelled in less than a month and that kept the cost low.

M2inOR
08-17-2023, 04:27 AM
I've been using email since the early '80s.

Learned early on that it is best to have an email address independent of your Internet provider. My first Internet provider changed the name of their company service, hence the first change. Had a company email that I had to change when I left the company. Then aol and CompuServe, both from dialup days.

So once it was possible, I got both my own domain and email based on my last name. Also got Gmail and Outlook addresses.

Gmail is the best for me, and able to harvest emails from all the previous emails addresses that still work.

Bottom line, for convenience, get an email address that is independent from your Internet provider. I never use my Spectrum, Comcast, Verizon, Frontier, or AT&T email addresses.

rsmurano
08-17-2023, 04:32 AM
Not sure why people use an ISP email address since you will move many times in your lifetime and will likely have to go with another ISP. There are many email accounts you can setup that don’t tie you down to any specific ISP, for example: iCloud, msn, gmail, others.
You can always setup an old email provider to forward any email to another email address. For example, I forwarded all emails from a prior Verizon email acct to my iCloud email.

It’s easy to move email providers to a new email. I have done this a few times.
Setup all email accounts under your email app on your phone/computer.
Email all you friends to tell them you have a new email address.
Modify all the businesses you deal with and modify your email address to the new address.
Since you see both email accounts on your phone/tablet/computer, over time, if you have incoming email on the old account, things you might have missed on modifying your new email address, you can change these now. Keep watching your old email accounts for at least a year or longer because you might get quarterly broker statements or maybe yearly government statements that you mig~ht have missed modifying these emails accounts to your new email address

Two Bills
08-17-2023, 04:35 AM
In UK I had my broadband/email with Wanadoo some years ago.
Then it was just shut down. Nightmare changing all accounts attached to it.
Never had an email address with a broadband supplier since.
Yahoo, and Gmail work fine for me.

Bobcat65
08-17-2023, 04:42 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Yes you can keep the comcast email and there is no cost associated. Yes you can port your home phone number to Spectrum, pretty smooth process.

KShowalter
08-17-2023, 04:59 AM
Yes. I have Spectrum after having Comcast and my email account with Comcast still works fine. We went with Spectrum and YouTube TV. It is much cheaper than Comcast.

La lamy
08-17-2023, 05:31 AM
It is hard, or at least a pain in arse, to change email addresses. I have been with Comcast.net for at least 30 years. Changing financial institutions, doctors, libraries, Amazon, websites, friends, etc would be very time consuming. One doesn’t realize how tied you are to an email address until you want to change it.

Not only is it a pain to get all necessary people to know your new email address, once they type in your name, the old email will populate and they'll go for that because they forgot you changed address! At least that's what has happened to me. That's why I decided to still keep checking my hotmail account which is targeted by spam daily. GRR.

bowlingal
08-17-2023, 05:32 AM
I have Comcast....triple play ...... and have no intention changing. They all suck

jebartle
08-17-2023, 05:55 AM
Any hope that Spectrum is making that offer to residents north of 466, sure hope so, will change asap.

Sparky365
08-17-2023, 06:07 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

We have had a comcast email accounts for many years. We got Spectrum when moving here,5 years ago, and still use those accounts with no problem.

GeorgeAndMarsha
08-17-2023, 06:17 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Jumping between providers is a common way we save on internet service; sometimes, we bring our cell phone numbers with us. Every time the "special deal" runs out.

As a rule, we do not even talk to door knockers, we don't want to encourage them. So, we go directly online to see who is offering the lowest rate to new users this year.

And yes, the last time we had Comcast (many years ago) their customer service was extremely bad.

Notsocrates
08-17-2023, 06:41 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

You keep your phone# wherever you go, but not your email address that goes through your ISP, EXCEPTION: when Verizon d/c'd its email svc and arranged for AOL to handle it xxxx@verizon.net addresses could still be used regardless of you ISP.

Mistymom
08-17-2023, 06:42 AM
I took the offer. I have a Gmail address so I can use anybody for my net. Overall I found the spectrum offer to be a good deal but I had to give up because the spectrum router would not support my smart home products. If you are not running any smart home stuff, you should be good. It does not hurt to try. I cancelled in less than a month and that kept the cost low.

I also had a problem with Spectrum's router. It not only didn't run my smart home device, but I couldn't even get signal on my Lanai or garage for my cell phone.
Luckily I previously used Google wi-fi previously, so I pulled out my 3 pods and now get great connection throughout the house and yard.

Cheapbas
08-17-2023, 06:56 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

You can keep your Comcast accounts, but do need to log in periodically so they don’t close them. I’ve been using & forwarding mail from them for years.

Andyb
08-17-2023, 07:07 AM
Anytime you can get away from Infinity/Comcast your ahead of the game.

jrref
08-17-2023, 07:11 AM
Haven't done this with Comcast but have done this with two other providers. Was concerned both times that email would stop but it keeps on working. Of course, we have now moved everything to our new address.

Doesn't tell you specifically about Comcast but there is some reason to believe it might work.

As everyone has responded, yes you can keep your Comcast e-mail but I personally would change it to gmail so just in case if some time in the future anything changes you are covered.

That said if you want to keep your phone number you MUST NOT Cancel Xfinity until Spectrum Ports your number to their system or you will loose it forever. So you sign up with Spectrum, get it all installed then call Xfinity and cancel.

BTW if you can get Quantum Fiber, I would get it. $30, 200 Mbs Internet plan, no contract, no tax. If you want a landline go to Consumer Cellular and get it for $15/month. You can Port your phone number from Xfinity to Consumer Cellular not problem. Consumer Cellular will do it for you.

Just did all this for a friend in Fenney, no issues and he's paying almost $100 less per month for Internet and Phone with Quantum Fiber than with Xfinity. Xfinity and Spectrum are good companies but they rip you off with their old fashioned cable pricing plans. And don't get fooled by their $25/month internet because that's only for 2 years then you have to go back and fight with them or switch. If you switch to Quantum Fiber you are once and done.

mrf0151
08-17-2023, 07:32 AM
Just called and was told Spectrum is not available just south of 466. Maybe it is just in areas south of 44?

birdawg
08-17-2023, 07:34 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.
I went to Spectrum about two years ago they promised I could keep my Comcast phone number I was unable to. Yes I kept the email address. You also lose the village tv channels and I didn’t like the format. Stayed for two weeks went back to Comcast. Expensive but I think worth it

JMintzer
08-17-2023, 07:38 AM
Just called and was told Spectrum is not available just south of 466. Maybe it is just in areas south of 44?

I have Spectrum And I'm south of 466A and north of 44...

Maker
08-17-2023, 07:46 AM
... Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List.

You want BCC to all.
Otherwise every contact will be listed in the TO field, and every contact will know all of your other contacts. Perhaps some contacts are more private than others.

RumRunners
08-17-2023, 07:46 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.


Yes you will be able to keep your Comcast email without cost. We were a long time Comcast customer and when we moved Comcast wasn't an option and we went with Spectrum. Worried that we would have to change email, I contacted Comcast and they told us we can keep our email as long as we keep the account active. That was over 5 years ago and we haven't had any issues.

hav7979
08-17-2023, 07:52 AM
Call Comcast. I have found they will send you to the retention department and will match the spectrum offer.

sara kallioinen
08-17-2023, 07:53 AM
I have a Comcast email address and have not had Comcast services for at least 15 years. I've had no problems with it at all.

airstreamingypsy
08-17-2023, 07:56 AM
I took the offer. I have a Gmail address so I can use anybody for my net. Overall I found the spectrum offer to be a good deal but I had to give up because the spectrum router would not support my smart home products. If you are not running any smart home stuff, you should be good. It does not hurt to try. I cancelled in less than a month and that kept the cost low.

If the router didn't work with your home smart stuff, because it's 5g and your stuff is 2.4 g.... there's a workaround. I did it.

Birdrm
08-17-2023, 07:56 AM
This is exactly why I use yahoo as my email account, this way I don't have to worry each time I change my internet provider!

Jhnidy
08-17-2023, 08:00 AM
I also had a problem with Spectrum's router. It not only didn't run my smart home device, but I couldn't even get signal on my Lanai or garage for my cell phone.
Luckily I previously used Google wi-fi previously, so I pulled out my 3 pods and now get great connection throughout the house and yard.

None of the providers seem to care about smart home. Getting the devices hooked up to Xfinity was no fun and is still not working well. Yesterday I picked up a T-Mobile modem/router and am trying to connect my home devices.

So far all I've done is added the 2.4 SSID. But I am in no hurry. Would be nice if this works since the T-Mobile unit can be put anywhere.

Lancer
08-17-2023, 08:01 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Dropped Comcast in December and email on comcast.net is still working.

OrangeBlossomBaby
08-17-2023, 08:02 AM
Yes, I had Comcast about 15 to 20 years ago. Then I decided to switch to Google (gmail.com) for my email. So now I have Gmail for my main email account which I use 99% of the time, and I still have my Comcast email account which I check on occasionally. In fact, I set it up so that any email that comes to my Comcast account is automatically forwarded to my Gmail account.

BTW, it's easy-peasey to notify everyone after you switch your email address. Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List. That should take care of sending it to everyone in your email address list.

I don't have a contacts list for e-mail. It keeps the spam down and eliminates any possible chance that my computer can be used by phishers to hack the contact list and send spam to everyone on it.

I only use my current comcast e-mail for my xfinity internet account. I use my old comcast e-mail for a small handful of things, which are easy to fix. All my store rewards accounts use a yahoo account, so if yahoo ever retires e-mail accounts, I won't care if those e-mails get lost, the rewards will still work.

Doctors, family e-mails, photos, businesses that I have actual accounts with (such as the pesticide guy) are all on a google account. My gaming stuff is split over two different google accounts. And I have a couple more for when a website requires that I submit an e-mail address in order to access the page.

I only have to keep track of two of those accounts; the rest, if the e-mail is retired, I don't have to care. That happened with my snet.net account; that WAS my primary e-mail for many years, since I worked for the phone company in the late 1990's into the 2000's. When they gave notice that they were retiring all snet e-mails, I went through the older in and out messages. Deleted everything I didn't care about. Then forwarded everything else to my main google account into a folder I created called "SNET EMAILS." That way I can reference them all whenever I need.

For the OP - you can keep your old e-mail until they retire the domain, as long as you use it every couple of months to keep it active. You can gradually use a more generic domain such as gmail.com or outlook.com that isn't tied to a specific internet service. That way you can change services every month, or have two different internet services in two different states, and all the e-mail will still go to one place.

The e-mail address you create for your internet service is simply a function of internet services. But you don't have to use it.

CosmicTrucker
08-17-2023, 08:04 AM
What I found most interesting about this thread is the number of people who don’t use Gmail.
Best of luck to the OP’r , let us know if the temporary “discount” was worth it.

Dantes
08-17-2023, 08:04 AM
Yes I love spectrum less outages and no more crazy bills. We stream everything

LonnyP
08-17-2023, 08:35 AM
I had him stop by last spring as well. He was very nice. Gave me his card. Called him and left him a message that I had questions and he never called back. Staying with Xfinity.

Tobys Dad
08-17-2023, 08:59 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

I moved on from Comcast 6 years ago. Still have my email account with them. Spectrum is fine, but streaming is by far better.

Skip
08-17-2023, 09:01 AM
Change to Gmail or any other free email account and never worry about it again! I can't believe you have never changed to a free email. I think there's a way to forward your email to a new a new account

Changing your primary email account is very tedious. There may be hundreds of people/businesses/lists you need to contact. Plus many times your account ID is your comcast email address which can't be changed. Password change: yes, ID change: no!

Oh and Gmail watches everything you do.

Skip

Tobys Dad
08-17-2023, 09:02 AM
I have Comcast....triple play ...... and have no intention changing. They all suck


Streaming is better, so much better than cable, plus saving $90 per month.

Skip
08-17-2023, 09:02 AM
What I found most interesting about this thread is the number of people who don’t use Gmail.
Best of luck to the OP’r , let us know if the temporary “discount” was worth it.

Yup, key word is "temporary".

Skip

tophcfa
08-17-2023, 09:21 AM
Any hope that Spectrum is making that offer to residents north of 466, sure hope so, will change asap.

Wish they were (we live there as well) but my understanding is that they don’t provide service in that area. Unfortunately, our only options are DSL (Century Link) or Comcast. Comcast has us by the family jewels, and they know it. Lack of competition sucks. It’s not cost effective for companies to install the infrastructure necessary to provide high speed internet service in an already built out area unless residents have no other options available to compete with. So it appears we are stuck with Comcast/Xfinity : (

Sweetp-7
08-17-2023, 09:23 AM
We switched from Comcast Xfinity to spectrum and Comcast would not release our phone number because it has a 633 in it and those belong to Comcast. It was a pain to change all of our phone numbers with doctors etc. but we did it. Spectrum prices increase somewhat like Comcast, but we did cut the cord so we only have Internet and landline. As for your email address, you can continue to use that! You do not need
to go through the provider to use your email.

madonnamulmat@comcast.net
08-17-2023, 10:13 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.


Hi, we have done this; kept our land line with old number, have had comcast email address for over 20 years, in Arizona, California, Naples and here for the last 6. Great prices to start, but they do go up after a year, but not as much as Comcast.

oneclickplus
08-17-2023, 10:19 AM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

Yes, you can keep your Comcast email and, yes, you can keep your phone number.

villagetinker
08-17-2023, 10:34 AM
To all who have replied, a BIG THANK YOU. I was not aware of the ability to keep the comcast email at no cost. My plan is now to discuss with comcast about lowering their bill and looking at converting the house phone to a VOIP vendor, that way I can eliminate the comcast triple play and go to the lowest level of service and start streaming.

dpmers
08-17-2023, 10:40 AM
Ditch the spectrum router and buy your own Google mesh, 3 node router. Very fast and coverage strong all over the house and garage.

Caymus
08-17-2023, 11:44 AM
Yes, you can keep your Comcast email and, yes, you can keep your phone number.

I have 4 comcast email accounts. I wonder if I could keep them all.

M2inOR
08-17-2023, 12:27 PM
Re: keeping Comcast email address

Sure, but...

If things go awry, you are no longer a Comcast customer.

Who do you contact if you have a technical issue, like your email is missing or intermittent?

As for Google watching all your emails if you use Gmail.

Are you sure other email service providers aren't also doing that?

Michael G.
08-17-2023, 03:03 PM
BTW, it's easy-peasey to notify everyone after you switch your email address. Simply write out one email explaining that you have a new email account and send it to "Send to ALL" on your Contacts List. That should take care of sending it to everyone in your email address list.

Yeah that sounds simple enough, but those people receiving it have to take
your old email address out of their contact list which I found that takes
a couple notices.

Cneigoot
08-17-2023, 03:12 PM
I have both a Gmail and a Comcast email address. I have had the Comcast address for probably more than 15 and I have not used Comcast services for that same time. I mainly use the Gmail account you can keep the Comcast account at no charge so there is no problem at all. If you set up a new email address you can link it to the Comcast email and both of your emails will come in on one page.

Michael G.
08-17-2023, 03:17 PM
Just a reminder I was told that Goggle is cancelling emails that haven't been active for a while.

OrangeBlossomBaby
08-17-2023, 05:30 PM
Just a reminder I was told that Goggle is cancelling emails that haven't been active for a while.

Yes they're retiring e-mail addresses that don't get used. Most people who have only semi-active, or inactive addresses, have received an e-mail to that address letting them know. Inactive e-mail addresses are excellent targets for criminals. They can get ahold of those addresses without their owner knowing it (since the owners aren't using them), and begin the impersonation process, and end up taking control of the owner's identity - bank accounts, social security checks, loans/mortgages, job references, etc etc.

Here's what it says, for everyone curious (from my own semi-active gmail account):


Every day Google works hard to keep you and your private information safe and secure by preventing unauthorized access to your Google Account with our built-in security protections. And keeping you safe means having strong privacy practices across our products that minimize how long we store your personal files and any data associated with them. We want to protect your private information and prevent any unauthorized access to your account even if you’re no longer using our services.

Therefore, we are updating the inactivity period for a Google Account to two years across all our products and services. This change starts rolling out today and will apply to any Google Account that’s been inactive, meaning it has not been signed into or used within a two-year period. An inactive account and any content in it will be eligible for deletion from December 1, 2023.

What this means for you:

These changes do not impact you unless you have been inactive in your Google Account for two years or have not used your account to sign in to any Google service for over two years.
While the changes go into effect today, the earliest we would enforce any account deletion would be December 2023.
If your account is considered inactive, we will send several reminder emails to both you and your recovery emails (if any have been provided) before we take any action or delete any account content. These reminder emails will go out at least 8 months before any action is taken on your account.
After a Google Account is deleted, the Gmail address for the deleted account cannot be used again when creating a new Google Account.
How to keep your account active?

The simplest way to keep a Google Account active is to sign in to the account at least once every two years. If you have signed in to your Google Account recently in the past two years, your account is considered active and will not be deleted.

Other ways to keep your account active include:

Reading or sending an email
Using Google Drive
Watching a YouTube video
Sharing a photo
Downloading an app
Using Google Search
Using Sign in with Google to sign in to a third-party app or service
There are some exceptions to this policy. Examples include: a Google Account with YouTube channels, videos or comments; an account that has a gift card with a monetary balance; or an account that has a published application, for example, one that hosts an app on the Google Play store. Other exceptions to this policy are available here.

Google also offers tools to help manage your Google Account and provide options to back up your data, including the ability to download your data using Google Takeout, and allowing you to plan for what happens to your data if you’re inactive for a specific period of time with the Inactive Account Manager.

Our priority is to make it as easy as possible for you to keep your account active, if you want to, and we’ll ensure you have adequate notice before any account is impacted by this change. So before an account is deleted, Google will send email notifications to the Google Account and its recovery email (if one has been provided). You should verify that your recovery email is up to date.

Learn more

Inactive Google Account Policy
How Google retains data we collect
Updating our inactive account policies (only available in English)
Thank you,
The Google Account team

retiredguy123
08-17-2023, 05:42 PM
We switched from Comcast Xfinity to spectrum and Comcast would not release our phone number because it has a 633 in it and those belong to Comcast. It was a pain to change all of our phone numbers with doctors etc. but we did it. Spectrum prices increase somewhat like Comcast, but we did cut the cord so we only have Internet and landline. As for your email address, you can continue to use that! You do not need
to go through the provider to use your email.
Huh? My Comcast phone number doesn't have a 633 in it. But, I thought there was a Federal law that requires phone providers to allow you to "port" your number to another provider. I think you even pay a small fee every month for that privilege.

TCNY61
08-18-2023, 09:43 AM
The best thing about Spectrum is their App for Roku and your phone and on a PC. At home you can get all subscribed channels on any device without a cable box. Away from home you can still get most of the channels as home.



Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.

kenlor
08-18-2023, 12:25 PM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.
We switched from Comcast (Xfinity) to Spectrum 3 years ago and were able to keep all three 'comcast.net' emails. We were not allowed to keep our landline phone number. Both companies said this was the other's policy. We also have Spectrum Mobile and our Gmail accounts as well as Comcast are accessible on "All Inboxes."

retiredguy123
08-18-2023, 01:03 PM
The best thing about Spectrum is their App for Roku and your phone and on a PC. At home you can get all subscribed channels on any device without a cable box. Away from home you can still get most of the channels as home.
That is not unique to Spectrum. You can do the same thing with Xfinity.

retiredguy123
08-18-2023, 01:05 PM
We switched from Comcast (Xfinity) to Spectrum 3 years ago and were able to keep all three 'comcast.net' emails. We were not allowed to keep our landline phone number. Both companies said this was the other's policy. We also have Spectrum Mobile and our Gmail accounts as well as Comcast are accessible on "All Inboxes."
I don't think they told you the truth. I think you have the right to keep your phone number, by Federal law.

Here is an excerpt from the FCC.gov website:

"Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee."

mixsonci
08-19-2023, 11:22 AM
I have lived here almost 9 years, have changed cable companies 4 or 5 times, have never been able to keep my phone number, despite assurances that I could, still have a landline but rarely use it because it’s a real pain to keep changing it

Brighthouse
08-20-2023, 01:38 AM
You can keep your comcast Email. Spectrum currently has the best price over any provider currently in the villages. The door to door offer for new customers is 19.99/month for 300 mbps or 39.99/month for gig internet. Many villages residents have signed up through Lysander Jimenez, his customer service is top notch compared to anything that xfinity can ever provide. He has numerous reviews on Nextdoor app as well. Contact info. 352.239.3538.

GCMartin
08-20-2023, 02:25 PM
Yes! We kept our free Comcast email and have Spectrum internet. No problems!

QUOTE=villagetinker;2246320]Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this?

I will be contacting comcast but their customer service the last time I tried to use it, it left a lot to be desired.

Also, I forgot to ask the Spectrum guy if we could keep our existing house phone number.

Any comments from someone who has done this or tried to do this would be appreciated.[/QUOTE]

champion6
08-21-2023, 12:25 PM
Spectrum rep stopped by the house today to see if we were interested in converting to Spectrum, with over a 50% savings. I told him it was interesting BUT we both had comcast (xxxxx.comcast.net) email accounts. He showed me a page from the comcast website that indicates we can keep our comcast email accounts.

SO, has anyone done this? Are there any downsides to doing this? Is there a cost to doing this? <snip>Yes, I have done it without any problems. No downsides. No costs.

affald
08-26-2023, 08:51 AM
Never marry your email address to your isp.