Xfinity internet

[Heisenberg]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

[Babubhat]

You need to negotiate with them. Rates have limited term. Annoying process. Can try Spectrum. Should be a promotional new sign up rate

[retiredguy123]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?
Did your contract expire so that they switched you to month-to-month, and you lost your contract discounts? If so, you need a new contract. This happens to a lot of Xfinity customers because they don't know when their contract expires.

[Stu from NYC]

We are very done with them.

[Bogie Shooter]

Go to their store in Lady Lake and discuss with them.
Very helpful to me in the past.

[Bill14564]

Mine increased only $9 but I have their lowest tier of service. I found the personnel in the Lady Lake store very helpful when I turned in my equipment and canceled my service (though it hasn't come off my bill yet).

$9 isn't much but it was the principle of the thing. The service was good but the value was questionable before the increase. I suppose I could have tried negotiating but I shouldn't need to do that.

[Velvet]

Go to their store in Lady Lake and discuss with them.
Very helpful to me in the past.

Thank you, I was about to report them for elder abuse. A promotion agent called me in December talked for half an hour - after I said over and over I do not want to change my plan. He said an add on would be free my total bill would be xx. Well, come January and my total bill is twice xx. And a service was added I never use. I called them on the Jan 3rd, yadda, yadda, for 2 hours they said everything was fixed.

Looked again today, NOTHING was fixed. Another 3 hours on the phone, they keep giving a phone number to call that either puts you in a loop or hangs up on you. After escalating finally someone calls back, again promises to fix my plan and bill and I’ll see it in 48 hours. So I am waiting. Everything is documented, you know me, exschool teacher, email and voice recording. Hopefully, it is fixed. We will see. The suggestion to go to the store is excellent. Lesson learned. Be VERY careful when dealing with Xfinity!

[gatorbill1]

You need to negotiate with them every time your contract runs out. Mine only went up $15 with faster internet.

[huge-pigeons]

You think xfinity is the only company that does this? Do you negotiate when you buy a car? When you call or go in to negotiate, have an offer from another carrier in your back pocket so if you can’t negotiate to the terms you want, then cancel on the spot and take the offer you have in your back pocket.
If you have a verbal offer, it means nothing. If your bill goes up after a promotion, you needed to work out a deal a month before you expiration date so you wouldn’t have been surprised, in writing. I chatted online with xfinity when they promised me a special rate after the promotion and I have the whole chat in writing so if anything changed, I would have brought up our chat.

[arbajeda]

Check Quantumfiber.com. Also, look at YouTube TV to replace Xfinity cable. We switched and saved over $100.00 per month.

[bobeaston]

Standard "business as usual" practice!

All internet and TV service providers do exactly the same thing. They offer service at an attractive starting rate, and some months later (3?, 6?, 9?, 12?) raise the price to their "Normal" service rate. When asked, they will advise you that the initial discounts or coupons, or whatever else they call them have expired. That's simply the way it works. Standard for the Cable TV / Internet service industry.

Depending on the level of competition in the area, you might be able to get those discounts renewed simply by asking. "Up north" I used to keep a date on my calendar to call the service provider once a year before the annual expiration date and ask for a renewal.

[bobeaston]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

Your choices are limited ... by law. Back at the start of the Cable TV industry, service providers sought a legal mechanism to, on one hand, help them build out their network, and on the other hand, protect themselves from overwhelming competition. Our "fine" US Congress did exactly that by enacting a law that limits any area (usually a county) to no more than 2 service providers. Since The Villages exists in parts of 3 counties, you will find as many as 6 providers advertised, but not all of them will be available in your neighborhood.

For those who think monopolies are part of our free enterprise system, think again. Monopolies are always enabled by our government. This is only one small example.

[talonip]

Here is something that nobody is talking about. It runs off the cell towers. It’s dependant on your location and address. It’s 35$ a month. I was skeptical so I installed it. I have Xfinity also while I test this out. I have had it for 12 days and so far it works perfectly. I will cancel X in the near future. I have a large villages house with 4 TVs 2 IPADS, 2 cell phones , 3 Alexa’s , laptop, camera, and more. They all run perfectly at the same time.

No fiber, no coax. It’s a plug and play router which is nice looking. 35$ vs 99$ for X.

[biker1]

Quantum Fiber (aka CenturyLink) and Spectrum are available in your area. Also, AT&T, Verizon, and T-Mobile might be offering 5G-based internet access. I can't speak to the quality of the 5G based access.

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

[MSchad]

I also got tired of ‘renegotiating’ xfinity contract. Went with quantum fiber. Speeds are 3x the best I ever got from xfinity and cost is flat $50 and no contract no promo.

[Shoogley]

3 accounts
For the same person
For the same address
From 8th December 2023 to 7 th January 2024
$62…..$0.62…..$29.95
And I do not have Xfinity internet service or phone.

[Footer]

I have Internet only, lowest tier, and got the $9 increase. The service increase was only $4. The discount for Autopay by credit card was reduced from $10 to $5, hence the $9 difference. I just switched from credit card to bank account for Autopay to get the $10 discount again so next month I will only see the $4 increase to $56. Not worth switching service over $4.

[bjansson]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

I just bought a new house in Dabney and it came preinstalled with Centric Fiber. I bought the unlimited 1000 GB plan for $65 a month and am pleasantly surprised at how good the internet is! I work on a computer 10 hours a day and am a heavy bandwidth user. Speedtest.net is showing 350 to 500 WIRELESS which is phenomenal! The only internet I've had that came even close to that was manually connecting to the modem with a cable.

So far very happy (and impressed) with Centric Fiber.

[Gunny2403]

Xfinity sent me a letter a month in advance of my 5$ price increase. I’m fine with it. Thanks to Joe, everything costs more.

[Shoogley]

There's a difference. Shameless means like, brazen. The person has no shame about what he or she is doing. Shameful means that, to an outside observer, usually, the act should inspire shame.

[PGApromike]

Centric. Fastest, great customer service, reliable. $65/mo 1gig speed. All equipment included, no extra fees. I'm a user, not sales person. Living in Newell.

[wayned]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

We use Quantum ($60/month for internet access only), then see what you like. We just use YouTube to watch news clips. If you want ABC, CBS, CNN, etc. you can signup for YouTube TV, dishNet, etc separately without needing a satellite dish.

[jedalton]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?
Contact me and I'll show you how to cut the cable and save at least $125/mth and have all the channels you get on cable. Over 250 customers in the villages.

[DonnaNi4os]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

Here is some advice for everyone with any contract with a provider. Mark your calendar for the date you are scheduled to renew. Call a week before and negotiate with them. Ask for any new promotion. I just did this last week with XFinity. Instead of the close to $50 increase I would have been hit with, I am now paying $8 more than last year. I can do that and I don’t have to go elsewhere. I do the same thing with SiriusXM every year. But you must call before you automatically renew. Good luck.

[Bill14564]

Here is some advice for everyone with any contract with a provider. Mark your calendar for the date you are scheduled to renew. Call a week before and negotiate with them. Ask for any new promotion. I just did this last week with XFinity. Instead of the close to $50 increase I would have been hit with, I am now paying $8 more than last year. I can do that and I don’t have to go elsewhere. I do the same thing with SiriusXM every year. But you must call before you automatically renew. Good luck.

They keep you as a customer because negotiation of rate increases is possible.
They lost me as a customer because negotiation of rate increases is necessary.

[baustgen]

Another vote for Quantum and YouTubeTv.

[Hans53]

same with me and they wouldn't negotiate. went to spectrum after 40 years with xfinity

[nn0wheremann]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?
Antenna plus internet.

[wayneman]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)? I have xfinity phone service and internet. My internet costs $46/month for blast.I do have to call every year and renew otherwise the cost goes up to $65. I get this rate because i have 2 services with them. There cell coverage runs off of verizon network and we never have a problem. It costs $60 for 2 lines unlimited data. Can't really do better than $106/month for phone and internet.

[Pachine58]

Mine with Xfinity went up by 45 dollars. Called to negotiate and no luck this time. In the North we have no other options for a provider.

[Proveone]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?
$46 increase for what? I have a yearly contract, own my own modem and my bill is always the same. Internet service only.

[ldj1938]

$50 month. Unlimited speed if you can get the signal. XF sux!

Mine increased only $9 but I have their lowest tier of service. I found the personnel in the Lady Lake store very helpful when I turned in my equipment and canceled my service (though it hasn't come off my bill yet).

$9 isn't much but it was the principle of the thing. The service was good but the value was questionable before the increase. I suppose I could have tried negotiating but I shouldn't need to do that.

[Bill14564]

I have xfinity phone service and internet. My internet costs $46/month for blast.I do have to call every year and renew otherwise the cost goes up to $65. I get this rate because i have 2 services with them. There cell coverage runs off of verizon network and we never have a problem. It costs $60 for 2 lines unlimited data. Can't really do better than $106/month for phone and internet.

Is $106 your bottom line payment or is that the charge before fees and taxes?

My $56/month Xfinity internet service actually cost $77 and my $90 AT&T service cost $126. My new service for both internet and phone should be $130 with fees and taxes included but I haven't seen the first bill yet so I don't know that nothing more will sneak in.

[Willie-Wildkit]

We have Quantum Fiber here, $30 month for life. 200 Mbps. Wasn’t sure the 200Mbps would run all my devices, 4 TVs, 4 ring cameras, 2 iPads, 2 iPhones, 4 Alexia devices. No problem. If you need more the next option is $50 month for life for 500 Mbps

[MidWestIA]

I am paying 75 for a fast speed 880.24 download speedtest does yours get a speed like this for less and where - Dunedin

[ldj1938]

$50 month. Unlimited speed if you can get the signal. XF sux!
I should add that you go to the T-Mobile store in The Villages, they will give you a modem, plug it in and you will know immediately if it will work for you.
If there is a cell tower in your area you are in business. Auto pay $55 month. Unlimited speed depending on your location. I've had mine for six months no probs.

[Kathyo]

Finally a couple of people that actually answered the question. Unfortunately Quantumfiber.com or Spectrum are not available north of 441, I don't know about other locations.

[PurePeach]

I also got tired of ‘renegotiating’ xfinity contract. Went with quantum fiber. Speeds are 3x the best I ever got from xfinity and cost is flat $50 and no contract no promo.

We just did the same thing and all good so far. My Xfinity bill went up about $40 and I was told when I called to renegotiate, there was nothing available and was told to call back in a few weeks and/or look onsite. Been renegotiating since we moved here 3 years ago and just over it. We have so many neighbors that just roll with it. :shrug:

[jrref]

You can re-negotiate all you want. They just raised rates because they have to pay more for content. It's out of their control. Even if you have a "special" deal, you still got a raise.

Best to switch to Quantum Fiber if you can get it and stream all your content. This way you only pay for what you want and don't have to worry about this yearly re-negotiation with the cable companies.

[Bill14564]

Finally someone who actually answered the question. UnFortunately Quantumfiber.com is not available north of 441, I don't know about other locations.

??? The Village of Collier (what the OP asked about) is not north of 441.

[Velvet]

If there are no alternatives to Xfinity in some areas of TV then it needs to be regulated in those areas as it is operating as a monopoly. A monopoly is similar to a dictatorship. Unlike Rice Crispies, internet is an essential service these days, like electricity and prices need to be regulated where only a monopoly is allowed to operate.

[vintageogauge]

Standard "business as usual" practice!

All internet and TV service providers do exactly the same thing. They offer service at an attractive starting rate, and some months later (3?, 6?, 9?, 12?) raise the price to their "Normal" service rate. When asked, they will advise you that the initial discounts or coupons, or whatever else they call them have expired. That's simply the way it works. Standard for the Cable TV / Internet service industry.

Depending on the level of competition in the area, you might be able to get those discounts renewed simply by asking. "Up north" I used to keep a date on my calendar to call the service provider once a year before the annual expiration date and ask for a renewal.

I asked and they told me I can reduce my bill by dropping down to a lower priced package??? I checked with Spectrum and their special pricing was almost identical, they know what each other is doing and what they charge per item.

[Stu from NYC]

You can re-negotiate all you want. They just raised rates because they have to pay more for content. It's out of their control. Even if you have a "special" deal, you still got a raise.

Best to switch to Quantum Fiber if you can get it and stream all your content. This way you only pay for what you want and don't have to worry about this yearly re-negotiation with the cable companies.

Given how big these monopolistic cable companies are thinking they could pit one provider against others and do a much better job holding price increases more reasonable. IMHO they realize that most customers will not pay attention to price increases and allows the cable company to pad their bottom lines

[mikeycereal]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

I just signed up with Spectrum at the end of Dec as did others on my street. Cheaper than Xfinity and I didn't notice any dropoff. If anything I need to upgrade my router to Wifi 6 so will eventually do that.

[Garywt]

Back in Sept my internet with Comcast jumped from $30 to $140. I contacted them to cancel it right away. After going back and forth for awhile we now pay $35 a month. Speed is a little slower but it is fine for what we need.

[Dgodin]

I had the ATT box and liked it until I signed up for HULU live.
HULU worked fine but the Live didn't work because the ATT box didn't have a fixed IP address.
Maybe that issue has been resolved.

[cathiehines]

Here is something that nobody is talking about. It runs off the cell towers. It’s dependant on your location and address. It’s 35$ a month. I was skeptical so I installed it. I have Xfinity also while I test this out. I have had it for 12 days and so far it works perfectly. I will cancel X in the near future. I have a large villages house with 4 TVs 2 IPADS, 2 cell phones , 3 Alexa’s , laptop, camera, and more. They all run perfectly at the same time.

No fiber, no coax. It’s a plug and play router which is nice looking. 35$ vs 99$ for X.

Could you please explain to me what this is and where I could get it? Thank you.

[cathiehines]

Quantum Fiber (aka CenturyLink) and Spectrum are available in your area. Also, AT&T, Verizon, and T-Mobile might be offering 5G-based internet access. I can't speak to the quality of the 5G based access.

Do you know what is available in Virginia Trace?

[Sully2023]

Just received January bill: $46 increase over December. Who else serves The Villages (Collier)?

Perfect timing for this. I just changed from Xfinity to Spectrum. If you go on line they can tell you if you have their service.

Check this out- I go into Xfinity and tell them I have a great deal from Spectrum, what can you do? The tech laughs and says nothing. Then I look at my most current statement showing I’m paying $60 a month for 300mbs internet and it’s going up to $81 next month. It was an easy decision for me. Now I have spectrum for $29 a month for two years, and get 500mbs for my internet service. Btw they have a special right now where I brought over my phone line ( from ATT - $54 a month) to spectrum - free cell service for a year and $29 per month when I start paying again next year. With more data etc. This all happened this week. The transfer was so simple. My sales rep helped me with the phone transfer - even came to my home. His name is: Lysander Jimenez and his phone is: 352-239-3538. He has been doing door to door calls in the citrus grove area. Like I said - Xfinity made it easy to say goodbye.

[biker1]

The best approach is to go to the the QuantumFiber, Spectrum, AT&T, Verizon, and T-Mobile websites and you can check whether their internet services are available at your address.

Do you know what is available in Virginia Trace?

[Dusty_Star]

You need to negotiate with them. Rates have limited term. Annoying process. Can try Spectrum. Should be a promotional new sign up rate

It was just in the news that Spectrum is raising rates again, for the second time within 6 months.

[cathiehines]

Same with us. Wouldn't negotiate at all.

[Dusty_Star]

I have xfinity phone service and internet. My internet costs $46/month for blast.I do have to call every year and renew otherwise the cost goes up to $65. I get this rate because i have 2 services with them. There cell coverage runs off of verizon network and we never have a problem. It costs $60 for 2 lines unlimited data. Can't really do better than $106/month for phone and internet.

I can. I have Quantum Fiber internet for $45.00 a month & I use Google FI for the mobile phone, it was $25.36 for January (it varies a very little from month to month).

[biker1]

QuantumFiber for internet at $30 per month including all fees and taxes and Mint Mobile for cell phones at $17 per month including all fees and taxes. Total of $64 per month for internet and 2 cellphones.


I have xfinity phone service and internet. My internet costs $46/month for blast.I do have to call every year and renew otherwise the cost goes up to $65. I get this rate because i have 2 services with them. There cell coverage runs off of verizon network and we never have a problem. It costs $60 for 2 lines unlimited data. Can't really do better than $106/month for phone and internet.

[Brighthouse]

Sign up with Spectrum, right now new customers can get 500 Mbps for 29.99/month, price is good for 2 years. Its only available from the local door to door sales reps in the Villages. I signed up with Lysander Jimenez, his number is 352-239-3538. He has tons of great reviews on Nextdoor neighbor app as well. Xfinity stole enough money from me.

[keepsake]

I'm outside of the Villages, got CenturyLink dsl. I hear nightmares about their service. But I got $50 a month for life. Never any different, I lose it if I change one thing. Something tells me the day will come when they find a way to dump everyone that has that $50/month rate. Watch it 'break' and the equipment is no longer available for the speed I have now. No spectrum is not available here.

[biker1]

I wouldn't be too concerned about having your $50 per month service dumped. I have had broadband internet access for 25 years. It started out as DSL and for the last 15 years it has been fiber to the house. Up until about a year ago, the price was always about $45 per month. In the last year, the price has dropped to $30 per month. Internet access keeps getting cheaper as the bandwidths increase. $45 25 years ago is about $90 today and that provided 1.2 megabits per second. $30 today provides 200 megabits per second.

I'm outside of the Villages, got CenturyLink dsl. I hear nightmares about their service. But I got $50 a month for life. Never any different, I lose it if I change one thing. Something tells me the day will come when they find a way to dump everyone that has that $50/month rate. Watch it 'break' and the equipment is no longer available for the speed I have now. No spectrum is not available here.

[OrangeBlossomBaby]

Sign up with Spectrum, right now new customers can get 500 Mbps for 29.99/month, price is good for 2 years. Its only available from the local door to door sales reps in the Villages. I signed up with Lysander Jimenez, his number is 352-239-3538. He has tons of great reviews on Nextdoor neighbor app as well. Xfinity stole enough money from me.

Stop scamming people.

Everyone who is thinking of calling this Jimenez person's phone number - don't do it. This is spam, and Spectrum doesn't go door to door.

[Brighthouse]

You obviously must be a sad lonely person. Lysander has tons of great reviews on Talk of the Villages and Nextdoor Neighborhood apps. Obviously you must not know anything about Spectrum, as they have had door to door reps for over 20 years. Just because you are upset over whatever happens in your life does not mean you have to slam someone making a living. Good luck with your life.

By the way, when I spoke to Lysander, he has helped over 400+ villagers in the villages last year alone. So much for scamming. Get your facts straight before you start posting lies @OrangeBlossomBaby