IPad question

[tejas]

I can't power off my IPad because the touch screen function is not working. I've tried holding down the power on/off button for an extended time but that doesn't seem to work either. I thought if I could power it off and on again I might be able to get the touch screen back. The IPad is four years old. Is it time for a new IPad?

[retiredguy123]

Have you tried to unplug it and wait for the battery to run down?

[Davonu]

Not sure, but try holding down one of the volume up/down buttons while holding the on/off/lock button down.

[BigDawgInLakeDenham]

Press and release the volume up, press and release the volume down, then press and hold top button

[Bogie Shooter]

I can't power off my IPad because the touch screen function is not working. I've tried holding down the power on/off button for an extended time but that doesn't seem to work either. I thought if I could power it off and on again I might be able to get the touch screen back. The IPad is four years old. Is it time for a new IPad?

I asked the question on the internet and got this answer…..

Try to perform a forced restart, using these instructions:
iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.
and see if your screen is responding when done.

[tejas]

Have you tried to unplug it and wait for the battery to run down?

Thanks, I'll try letting the power run down.

[tejas]

Not sure, but try holding down one of the volume up/down buttons while holding the on/off/lock button down.

Thanks. I tried both with volume up and down but neither worked.

[Blackie]

Phone apple support they’ll tell you how to fix it. Just follow the links and tap the “call” link and they will call you within 2 or 3 minutes.

https://getsupport.apple.com/solutions

[Velvet]

Apple support 1 800 275-2273 is usually very helpful (that’s one reason why they charge twice as much money as what the device should actually cost).

[coralway]

Press the power button and the volume button together at the same time for a second or two

[tejas]

I asked the question on the internet and got this answer…..

Try to perform a forced restart, using these instructions:
iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.
and see if your screen is responding when done.

THANK YOU!!! I pressed both the hold button and the on/off button until the Apple logo appeared. The touch function is back. Yippee! I don't have to buy a new IPad.

[kcrazorbackfan]

I can't power off my IPad because the touch screen function is not working. I've tried holding down the power on/off button for an extended time but that doesn't seem to work either. I thought if I could power it off and on again I might be able to get the touch screen back. The IPad is four years old. Is it time for a new IPad?

“Hey, Siri. Turn iPad off”. Works for me every time.

[tophcfa]

Press the power button and the volume button together at the same time for a second or two

There’s your correct answer.

[mntlblok]

I included the quotes in my post so I could compare them side by side. I'm good.

:-)

[elle123]

I can't power off my IPad because the touch screen function is not working. I've tried holding down the power on/off button for an extended time but that doesn't seem to work either. I thought if I could power it off and on again I might be able to get the touch screen back. The IPad is four years old. Is it time for a new IPad?
Four years is old for a tablet. I managed to have one for six, but capitulated and purchased a new one--what a difference. It's like night and day.

[Lyarham]

I can't power off my IPad because the touch screen function is not working. I've tried holding down the power on/off button for an extended time but that doesn't seem to work either. I thought if I could power it off and on again I might be able to get the touch screen back. The IPad is four years old. Is it time for a new IPad?

Try holding down the home button and the on off button for several seconds at the same time

[tomssis]

My iPad stopped recognizing my touch about a month ago. Luckily I had a keyboard cover and it would accept commands from it but would not recognize any on the touch screen. Best Buy tried everything and were wonderful. Finally had to send it back to Apple. They had to send me a replacement because it could not be fixed. Must have been an internal problem.

[rsmurano]

The newer iPads with the m1/m2 processor are light years ahead of the 4 year old model.
But you are in luck, in a few weeks a brand new series of iPads will be coming out with the m3 processor, a newer Magic Keyboard/trackpad, and will be even bigger than the current 12.9” iPad Pro. All of this along with a new iPad OS, this will/should be the iPad version that you truly can replace a Mac mini/macbook.
My m1 iPad Pro will be up for sale once this comes out.

[Berwin]

“Hey, Siri. Turn iPad off”. Works for me every time.

Same here, brother Razorback.

[DonnaNi4os]

Hold the power button and home button together until the screen shuts down. That should work

[cphubbell@aol.com]

Good you got it to shutdown. Hope you also got it to come back on. Make sure that all system updates have been done . Sometimes these are software caused problems that manifest as a hardware problem.

[Odale123]

I can't power off my IPad because the touch screen function is not working. I've tried holding down the power on/off button for an extended time but that doesn't seem to work either. I thought if I could power it off and on again I might be able to get the touch screen back. The IPad is four years old. Is it time for a new IPad?

Press the home button and the side volume at the same time. The slide off bar will appear on your screen-slide it to off. To turn it back on do the same thing.

[Bogie Shooter]

Press the home button and the side volume at the same time. The slide off bar will appear on your screen-slide it to off. To turn it back on do the same thing.

See post #11……:.apparently you missed.

[OhioBuckeye]

I would take it back where you bought it & let them show you or let them see if they can’t show you how to turn it off. But I assuming it an older model because you didn’t share that. But if it’s a yr. or less old I’m sure they’ll replace it or fix the problem!

[Keefelane66]

I pad 7th generation OS version 17, 0, 03. Press Top right button swipe to shut down. Or hold bottom button and ask Siri to shut down follow prompt

[PurePeach]

THANK YOU!!! I pressed both the hold button and the on/off button until the Apple logo appeared. The touch function is back. Yippee! I don't have to buy a new IPad.

You just performed a hard restart. This is something that should be done periodically to allow the device to reallocate stored data on your device and run more efficiently. This should also be done on an iPhone as well. Years ago when I made my first Apple purchases, Apple recommended doing this. I restart my iPad every couple months or so as I use it constantly and my iPhone monthly. I knock on wood as I say this, but I never have problems. My last iPad was with me about 7 years and I sold it last year when I bit the bullet and bought an updated one that would better suit my demands.

[Nana2Teddy]

The newer iPads with the m1/m2 processor are light years ahead of the 4 year old model.
But you are in luck, in a few weeks a brand new series of iPads will be coming out with the m3 processor, a newer Magic Keyboard/trackpad, and will be even bigger than the current 12.9” iPad Pro. All of this along with a new iPad OS, this will/should be the iPad version that you truly can replace a Mac mini/macbook.
My m1 iPad Pro will be up for sale once this comes out.
YAY! So happy to hear this! I’ve been holding onto my 2017 12.9” iPad Pro waiting for one this powerful to be released. Now I might not have to replace my 2014 MBP. 🤞🏻🤞🏻

[MidWestIA]

make a appt to Millenia mall apple store nice trip

[Arl]

I can't power off my IPad because the touch screen function is not working. I've tried holding down the power on/off button for an extended time but that doesn't seem to work either. I thought if I could power it off and on again I might be able to get the touch screen back. The IPad is four years old. Is it time for a new IPad?

I just had the same problem google it and you will see
how to be able to shut it down. I believe you hold the
top button quick push in and release then hold the on off button and the apple will come on also plug in when doing this. If it doesn’t work try the second. button and then the on off good luck

[Girlcopper]

Press the power button and the volume button together at the same time for a second or two
Correct.