How do you do Amazon returns?

[MplsPete]

I know it's probably a dumb question. Especially since I loath returning things, and have never done an Amazon return. However my wife does it often. Here, we just drive a mile or two to Whole Foods, and wait in line, scan - scan - attach sticker, it's done. Looks like no Whole Foods in TV, and a long drive to Altamonte Springs.

[MarshBendLover]

UPS store is usually set up for all Amaz returns, print label and drop off or walk in and they scan it back in immediately showing returned.

[billethkid]

Kohls takes Amazon returns....get shipping info and label from Amazon (print) take to Kohls....no fuss no muss.

[jimhoward]

UPS will also pick up your returns right from your doorstep if you so choose.

When you start the return on the amazon website it tells you all your options.

[Mleeja]

I know it's probably a dumb question. Especially since I loath returning things, and have never done an Amazon return. However my wife does it often. Here, we just drive a mile or two to Whole Foods, and wait in line, scan - scan - attach sticker, it's done. Looks like no Whole Foods in TV, and a long drive to Altamonte Springs.

All of the previous commenters are giving sage advice. I am surprised no one has mentioned there IS a Whole Foods store in The Villages. It is located in Buffalo Crossing Shopping Center.

[BrianL99]

I know it's probably a dumb question. Especially since I loath returning things, and have never done an Amazon return. However my wife does it often. Here, we just drive a mile or two to Whole Foods, and wait in line, scan - scan - attach sticker, it's done. Looks like no Whole Foods in TV, and a long drive to Altamonte Springs.


No offense to the posts you've seen, but they're not all accurate.

Different items from Amazon, get different return processes.

You have to go to your account, select the item & click the "return" button. Follow the instructions exactly. If it gives you the option to see more choices and you don't like the ones you see, click the 'more options" box.

Some items can be returned with a QR Code to Staples or Kohls, with no packaging ... some can't.

Some items have to be returned via UPS ... some will require packaging or a fee for pickup.

In some situations, you can only return to a UPS Store (if you want to do it free), other can be dropped off at any store that accepts UPS parcels.

It will depend on the item, the size and the reason you select for your "return".

If the item was not shipped by Amazon, another whole process applies.

It's not complicated, but you have to pay attention to the process and make sure you're getting the "best deal" and that you select the best reason for wanting to return the item.

[dewilson58]

UPS Store

[UpNorth]

All of the previous commenters are giving sage advice. I am surprised no one has mentioned there IS a Whole Foods store in The Villages. It is located in Buffalo Crossing Shopping Center.

???Whole Foods??? More like The Fresh Market.....

[tophcfa]

I log onto our Amazon account, go to orders, select the item to be returned, select return, and the return barcode gets emailed to me. I then take the item and drive the golf cart to the UPS store next to the Publix at Spanish Planes. At the store, I give them the item to be returned and hand them my phone with the barcode Amazon emailed me so they can scan it, and they take care of the rest. Easy peasy.

[arbajeda]

There's a UPS Store in the shopping plaza across from Dunkin at the intersection of Warm Springs and U.S. 301, another near the Winn-Dixie in Pinellas. Select that as the drop-off point, get the 2-D barcode and you're done—no need to go anywhere else.

[La lamy]

If you choose UPS store, I find it a pain to have to print a label (I don't have and don't want a printer) and wait in what is usually a long line.
Kohls is often a long line but they give you 10 to 15% off some items from their store.
My fave has been Staples. Quick process and they also give out coupons for their store.

[LizzieBorden]

You definitely have to check return and see what the options are before you drop it at Staples. BUT if it says Staples, go there, I had to return something there last week, you walk in, the Amazon return is right on the left when you walk through the door, I was in and out in 5 mins and there was a line. The guy taking things back was awesome….quick and easy. I put the item in a regular bag, had the return code on my phone, he scanned my phone, printed the label took the bag put it in another bag, and said “thank you, and NEXT’. No wrapping on my part, very easy.

[bowlingal]

UPS store in Pinellas Plaza. You don't say in what village you will be living, but all UPS stores or Kohl's does Amazon returns. NO more printing of labels, now a QR code sent to your phone that you show to the UPS store and then they print the label. Easy Peasy

[LuLinn]

I go to Amazon account and enter my return. I don't like the Kohl's option. I think UPS is a faster in and out. I choose that when I make my selection. A QR code will display on the Amazon screen. I take a picture of the QR code with my phone (since I no longer use a printer) and show the picture to UPS. They aim the wand right at my picture and take my item. By the time I get home, I'll see transaction information on the charge card I used. I usually get my refund a day later. I shop Amazon 2-3 times a week and have a return monthly or every other month.

[RoadToad]

Absolutely exactly this.

I go to Amazon account and enter my return. I don't like the Kohl's option. I think UPS is a faster in and out. I choose that when I make my selection. A QR code will display on the Amazon screen. I take a picture of the QR code with my phone (since I no longer use a printer) and show the picture to UPS. They aim the wand right at my picture and take my item. By the time I get home, I'll see transaction information on the charge card I used. I usually get my refund a day later. I shop Amazon 2-3 times a week and have a return monthly or every other month.

[Gerrys]

Kohl’s takes Amazon returns.

[rhood]

Normally, I print a label put it on the original packaging tape it up and either put it in the UPS dropbox or bring it to the pack and ship on 101

[J1ceasar]

Totally correct and let me emphasize if you don't like the way they want you to return it try another option for the reason you don't like it.


No offense to the posts you've seen, but they're not all accurate.

Different items from Amazon, get different return processes.

You have to go to your account, select the item & click the "return" button. Follow the instructions exactly. If it gives you the option to see more choices and you don't like the ones you see, click the 'more options" box.

Some items can be returned with a QR Code to Staples or Kohls, with no packaging ... some can't.

Some items have to be returned via UPS ... some will require packaging or a fee for pickup.

In some situations, you can only return to a UPS Store (if you want to do it free), other can be dropped off at any store that accepts UPS parcels.

It will depend on the item, the size and the reason you select for your "return".

If the item was not shipped by Amazon, another whole process applies.

It's not complicated, but you have to pay attention to the process and make sure you're getting the "best deal" and that you select the best reason for wanting to return the item.

[retiredguy123]

If you choose UPS store, I find it a pain to have to print a label (I don't have and don't want a printer) and wait in what is usually a long line.
Kohls is often a long line but they give you 10 to 15% off some items from their store.
My fave has been Staples. Quick process and they also give out coupons for their store.
I'm confused. I always use the UPS store in Pinellas Plaza and I almost never need to print a label. Usually, I don't even need to wrap the item. I just show them my phone and they scan it and give me a receipt. I get my refund from Amazon before they even receive the item.

[dewilson58]

If you choose UPS store, I find it a pain to have to print a label (I don't have and don't want a printer) and wait in what is usually a long line.


Fake News.

UPS Store will print label, will pack the return item and give you a receipt.

[GregoryHowland]

I know it's probably a dumb question. Especially since I loath returning things, and have never done an Amazon return. However my wife does it often. Here, we just drive a mile or two to Whole Foods, and wait in line, scan - scan - attach sticker, it's done. Looks like no Whole Foods in TV, and a long drive to Altamonte Springs.
Staples

[Jolson]

I know it's probably a dumb question. Especially since I loath returning things, and have never done an Amazon return. However my wife does it often. Here, we just drive a mile or two to Whole Foods, and wait in line, scan - scan - attach sticker, it's done. Looks like no Whole Foods in TV, and a long drive to Altamonte Springs.
Be careful because sometimes you need a box or package even for UPS. And Kohls doesn’t take everything

[Bogie Shooter]

Sure can tell those that don’t read all the posts…….just type away with a repeat post.
:doh:

[Maddiec]

Since I moved to The Villages, I make my Amazon returns to Kohls. It’s very easy, take the return to customer service in the rear of the store.

[dewilson58]

Be careful because sometimes you need a box or package even for UPS. And Kohls doesn’t take everything

Since March 2024, no box is needed at UPS Stores.

Returning gifts made easy (https://about.ups.com/us/en/our-stories/customer-first/returning-gifts-made-easy.html)

[GATORBILL66]

I would never use that woke company!

[dewilson58]

I would never use that woke company!

More and More companies returning to normal and common sense

[Ptmcbriz]

ShipSafe store does Amazon returns. They package it, label it, and send it.

[Ptmcbriz]

I would never use that woke company!

Define “woke”.

[retiredguy123]

I go to Amazon account and enter my return. I don't like the Kohl's option. I think UPS is a faster in and out. I choose that when I make my selection. A QR code will display on the Amazon screen. I take a picture of the QR code with my phone (since I no longer use a printer) and show the picture to UPS. They aim the wand right at my picture and take my item. By the time I get home, I'll see transaction information on the charge card I used. I usually get my refund a day later. I shop Amazon 2-3 times a week and have a return monthly or every other month.
If you buy a lot things from Amazon, I would suggest using the gift credit option rather than to have the refund go back onto your credit card. You get a faster refund, and the credit is automatically applied to your next purchase. You actually get the credit before Amazon receives the returned item.

[Janie123]

I log onto our Amazon account, go to orders, select the item to be returned, select return, and the return barcode gets emailed to me. I then take the item and drive the golf cart to the UPS store next to the Publix at Spanish Planes. At the store, I give them the item to be returned and hand them my phone with the barcode Amazon emailed me so they can scan it, and they take care of the rest. Easy peasy.
Same here… that UPS store now has return kiosks where you bypass the line and no box or packaging required. Last time there a UPS agent was assisting with the returns. Also, there is now a UPS authorized shipping store across county road 101 in the Palm Ridge Plaza (golf cart accessible) across from New Covenant United Methodist Church. Yesterday, UPS store at Spanish plains had a line out the door, went to this store, 1 person in line. Owner was working one of the 2 registers.

[BrianL99]

No offense to the posts you've seen, but they're not all accurate.

Different items from Amazon, get different return processes.

You have to go to your account, select the item & click the "return" button. Follow the instructions exactly. If it gives you the option to see more choices and you don't like the ones you see, click the 'more options" box.

Some items can be returned with a QR Code to Staples or Kohls, with no packaging ... some can't.

Some items have to be returned via UPS ... some will require packaging or a fee for pickup.

In some situations, you can only return to a UPS Store (if you want to do it free), other can be dropped off at any store that accepts UPS parcels.

It will depend on the item, the size and the reason you select for your "return".

If the item was not shipped by Amazon, another whole process applies.

It's not complicated, but you have to pay attention to the process and make sure you're getting the "best deal" and that you select the best reason for wanting to return the item.


To the OP.

The information you're getting in most cases, is inaccurate and uninformed. Every item is different, there are different standards for different "return reasons" and no single "shipper" can handle any and all returns (unless you want to pay for the return, packaging and shipping).

It also depends on if you have Amazon Prime and & how good of a customer you are.

Here are the basics, direct from Amazon.

[paulajr]

All of the previous commenters are giving sage advice. I am surprised no one has mentioned there IS a Whole Foods store in The Villages. It is located in Buffalo Crossing Shopping Center.

There is NO Whole Foods in The Villages. That store is The Fresh Market.

[Rodneysblue]

Kohls takes Amazon returns....get shipping info and label from Amazon (print) take to Kohls....no fuss no muss.

And you get a Kohl’s coupon.

[retiredguy123]

And you get a Kohl’s coupon.
I bought something at Kohl's once, and I got so many coupons emailed to me for weeks and weeks that I had to tell them to stop sending them.

[Laker]

So instead of pursuing an answer via Google, or Amazon, I guess it's easier to put the burden on other people to give you an answer. But it's also amazing that so many people are willing to do it. Ten years ago TOTV had a lot more relevant answers to relevant questions. Now it has devolved into asking people what their favorite cookie is. I guess I may be a grumpy old man, but I'm still right. :rant-rave:

[Nancy@Pinellas]

You can take it to Kohl’s in 441 or the UPS store in Pinellas Plaza.

[YoRomeo]

I find the easiest way to return an Amazon item is at Staples. In and out in a few minutes. Just make sure you select Staples when you are online.,

[G.R.I.T.S.]

No there’s not.

[MrFlorida]

UPS store

[Juliebythesea]

Just go tot he UPS store by Winn Dixie on $^^A They have the self service you describe. Super simple, Although some Villagers are stubborn and insist on standing in line to have it done the self service is quick and easy

[janetD]

Dobt

[Bogie Shooter]

I would never use that woke company!

More and More companies returning to normal and common sense

Define “woke”.

What company?

[pcntech]

Others have all given sound advice. Safe Ship locations also accept Amazon returns for free if pre packed and not QR coded...bar code only. If your package will fit, there are UPS drop boxes around The Villages. I use the one in Brownwood often.

[Just jimmy]

If you choose UPS store, I find it a pain to have to print a label (I don't have and don't want a printer) and wait in what is usually a long line.
Kohls is often a long line but they give you 10 to 15% off some items from their store.
My fave has been Staples. Quick process and they also give out coupons for their store.

I never print a label for ups. Just hand them item to return with a barcode from my phone.

[asiebel]

If you live in the Villages, you go online, look up what you are returning, they will give you a choice of where you want to return, UPS or Kohls.

[retiredguy123]

If you live in the Villages, you go online, look up what you are returning, they will give you a choice of where you want to return, UPS or Kohls.
Or other locations, like Staples, and others.

[GSheer]

Not Whole Foods! Its fresh market

[GSheer]

Get the return information from Amazon and go to the UPS store. The one on Warm Springs is the least busy.

[BrianL99]

So instead of pursuing an answer via Google, or Amazon, I guess it's easier to put the burden on other people to give you an answer. But it's also amazing that so many people are willing to do it.


It's amazing so many are willing to post wrong, misleading or incomplete answers.

Of course, it's 42 degrees here and what else do we have to do?

[DonnaNi4os]

UPS store or Staples

[TVTVTV]

It depends on the item, and some items do. Keep all the packaging until you are sure you are keeping it. I just needed the shipping box plus the box a small item was in this week- seems to happen with some international small companies. Not all are handled the same.

[La lamy]

I'm confused. I always use the UPS store in Pinellas Plaza and I almost never need to print a label. Usually, I don't even need to wrap the item. I just show them my phone and they scan it and give me a receipt. I get my refund from Amazon before they even receive the item.

Interesting. Maybe it's different at the UPS on 441.

[Ageiler]

I know it's probably a dumb question. Especially since I loath returning things, and have never done an Amazon return. However my wife does it often. Here, we just drive a mile or two to Whole Foods, and wait in line, scan - scan - attach sticker, it's done. Looks like no Whole Foods in TV, and a long drive to Altamonte Springs.

Just go Amazon online Select return and highlight your item. You get a code. Save it. Do not have to wrap it. Take to the UPS store with your code on your phone. They scan it and you’re done. You will get your refund very quickly.
There’s no Whole Foods store in The Villages that store you were referring to is the fresh market not the same.

[Angeloc]

I know it's probably a dumb question. Especially since I loath returning things, and have never done an Amazon return. However my wife does it often. Here, we just drive a mile or two to Whole Foods, and wait in line, scan - scan - attach sticker, it's done. Looks like no Whole Foods in TV, and a long drive to Altamonte Springs.

Returns are simple. go to orders on your phone or computer, select return. It will walk you through the process. Take a picture of the QR Code which looks like a bar code that is square. I choose to return to the UPS store. They will scan the QR code off your phone. They will also box your return and print the return label along with your receipe.

[retiredguy123]

Interesting. Maybe it's different at the UPS on 441.
Are you referring to a "UPS store" or a UPS shipping facility or another company that accepts UPS packages? UPS stores are franchised businesses that have arrangements to accept UPS packages as well as other shipping company packages. As far as I know, franchised UPS stores do not require a shipping label for Amazon returns.

[Billrisma]

BrianL99 is most accurate, it depends in several things, i.e., reason for return, if Amzn or seller shipped it…etc…regardless Amazon still has the best in dealing with returns…and even customer service.

[Nell57]

Definitely start with Amazons app and see how they want you to proceed.
In the past I’ve ALWAYS popped in at Kohls or UPS for returns.
This holiday season I had 4 returns…and Amazon wanted 4 different return options.
1. The clothes I could return to Kohls.
2.Item Could only be returned via UPS.
3. A phone case from my son was purchased on Amazon but Shipped by a small business. I called the business, they said to return it to Amazon. Amazon said it had to be mailed at my expense back to the original small business. That’s what I did…..I don’t know how that one will resolve.
4. Vitamins. Amazon didn’t want me to ship them back. They said just to keep them and they credited my account.

So the correct answer is to start the return on your phone, and how Amazon wants you to proceed.

[BrianL99]

BrianL99 is most accurate, it depends in several things, i.e., reason for return, if Amzn or seller shipped it…etc…regardless Amazon still has the best in dealing with returns…and even customer service.

Thank you. I placed 147 Orders last year, for about 500 items, so I have some experience with the process.

Folks on here, seem to think their anecdotal experience, from the day they returned the candlesticks they ordered in the wrong size, is the way it always works. It doesn't.

[kendi]

No offense to the posts you've seen, but they're not all accurate.

Different items from Amazon, get different return processes.

You have to go to your account, select the item & click the "return" button. Follow the instructions exactly. If it gives you the option to see more choices and you don't like the ones you see, click the 'more options" box.

Some items can be returned with a QR Code to Staples or Kohls, with no packaging ... some can't.

Some items have to be returned via UPS ... some will require packaging or a fee for pickup.

In some situations, you can only return to a UPS Store (if you want to do it free), other can be dropped off at any store that accepts UPS parcels.

It will depend on the item, the size and the reason you select for your "return".

If the item was not shipped by Amazon, another whole process applies.

It's not complicated, but you have to pay attention to the process and make sure you're getting the "best deal" and that you select the best reason for wanting to return the item.

Yes, this is the best explanation. Simply follow the return instructions and choose which return option you prefer from the ones offered.