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View Full Version : If you built a pool with T&D, did they do the initial few weeks of sweeping it daily?


frayedends
01-26-2025, 09:09 AM
I am building a pool with T&D and they told me that it includes 10 weeks of service. Of course this is a way for them to hopefully sign you up for the service.

Anyhow a new gunite pool needs to be swept daily and chemicals checked and adjusted very carefully the first few weeks to help cure the plaster. The sales person said this would be handled.

I want to make sure because daily sweeping is quite different from weekly checks and vacuuming.

I am not looking for criticisms of T&D or people complaining about them. I already signed the contract.

I really just am interested in your experience with initial start up of the pool so I know if I need to plan to be home for the entirety of those weeks. I'm a part timer and still working so it will take some planning.

Thanks in advance.

tophcfa
01-26-2025, 09:46 AM
I am building a pool with T&D and they told me that it includes 10 weeks of service. Of course this is a way for them to hopefully sign you up for the service.

Anyhow a new gunite pool needs to be swept daily and chemicals checked and adjusted very carefully the first few weeks to help cure the plaster. The sales person said this would be handled.

I want to make sure because daily sweeping is quite different from weekly checks and vacuuming.

I am not looking for criticisms of T&D or people complaining about them. I already signed the contract.

I really just am interested in your experience with initial start up of the pool so I know if I need to plan to be home for the entirety of those weeks. I'm a part timer and still working so it will take some planning.

Thanks in advance.

The answer is yes, they did that when they built our pool. They were very professional and thorough. That was almost 8 years ago and the pool is still in almost new condition except for the usual stuff that eventually needs replacing like the salt cell and pump.

frayedends
01-26-2025, 10:11 AM
The answer is yes, they did that when they built our pool. They were very professional and thorough. That was almost 8 years ago and the pool is still in almost new condition except for the usual stuff that eventually needs replacing like the salt cell and pump.

Good to know. It actually makes a lot of sense for a pool company to do this. The first few weeks are critical to proper curing. Pool companies leaving it to the homeowner risk warranty claims when it doesn't cure properly.

dewilson58
01-26-2025, 10:38 AM
Good at pools, not so much at additions or remodels.

pjwenz
01-27-2025, 09:25 AM
We just had our pool redone by T&D in 2024, after main construction they showed up every day to balance chemicals and brush down the walls. Though considerably more expensive, we are pleased with the way they did business. Other company we had bid on the pool said you would have to do all the post construction cleaning and balancing the chemicals.

frayedends
01-27-2025, 05:54 PM
We just had our pool redone by T&D in 2024, after main construction they showed up every day to balance chemicals and brush down the walls. Though considerably more expensive, we are pleased with the way they did business. Other company we had bid on the pool said you would have to do all the post construction cleaning and balancing the chemicals.

That seems to be the norm. I was happy T&D does it. We had a few quotes and while T&D was the higher, I’d rather a company that I know will be in business for a few years. Sometimes a well functioning machine is worth more than a personal touch. I’ve heard some say T&D treated them like a number. I’m okay with that.

PoolBrews
01-28-2025, 08:13 AM
I know a lot of folks that had T&D do their pools, and not one of them got daily brushing of the pool. They offer weekly brushing and maintenance for the first 4-6 weeks. I actually don't know of any pool builder that offers daily brushing - it's generally left up to the owner. And if someone did offer it, I wouldn't trust that it wasn't a rushed job as this is a time consuming process.

I would always do it myself - this is one of the most critical times for a new plaster pool. (and you can't brush too much...)

If you did get daily brushing, this must be a new policy for them, and I applaud them for doing it correctly.

Ptmcbriz
01-28-2025, 08:15 AM
Our T&D pool is 2 years old. They come for 6 weeks because they want to make sure the pool is set up correctly. They had a long waiting list to get on their service after that so most likely it will be impossible to use them after that. They do recommend 2 companies you can use, but I ended up going with a different service which is wonderful.

I don’t remember them coming daily to brush the sides. I think it was a one or two times a week. Whatever they do you can be sure it will turn out perfect. They have a reputation and do stellar work.

Comet
01-28-2025, 08:20 AM
All I know is that T&D is a super company and I have been with their service for years. They will always do what you need and you can be confident you made the right decision.

ron32162
01-28-2025, 08:27 AM
T&D built our pool 10 years ago there the best in the area and do not need micro managing. Do yourself a favor get the salt water system and the auto fill option this saves time and money so little maintenance

Jimmay
01-28-2025, 09:00 AM
Used them for our pool and followed their plan all worked out well. I believe they are the best. Stay home when they service the pool to understand how it’s done.

graciegirl
01-28-2025, 09:49 AM
I am building a pool with T&D and they told me that it includes 10 weeks of service. Of course this is a way for them to hopefully sign you up for the service.

Anyhow a new gunite pool needs to be swept daily and chemicals checked and adjusted very carefully the first few weeks to help cure the plaster. The sales person said this would be handled.

I want to make sure because daily sweeping is quite different from weekly checks and vacuuming.

I am not looking for criticisms of T&D or people complaining about them. I already signed the contract.

I really just am interested in your experience with initial start up of the pool so I know if I need to plan to be home for the entirety of those weeks. I'm a part timer and still working so it will take some planning.

Thanks in advance.

T&D no longer have a pool service. The sold that part or gave it over to another entity. We know because the new ones aren't as good at service as T&D was. Big fan of everything about them.

BlackHarley
01-28-2025, 10:17 AM
They still operate a 'premier pool service' , called VIP. The bulk of the contracts were bought and now operate as Patriot Pools.

thelegges
01-28-2025, 10:17 AM
T&D no longer have a pool service. The sold that part or gave it over to another entity. We know because the new ones aren't as good at service as T&D was. Big fan of everything about them.

Actually T&D has started pool service again. Not sure of the parameters to start service again.

Lisanp@aol.com
01-28-2025, 11:38 AM
I watched a T&D pool go in next door at the same time as my pool (by another builder). T&D did come the first few weeks to brush and check chemicals at my neighbor's pool, but it was hardly daily - more like a few times a week (and not on weekends). You must brush your pool at least once a day (ideally twice daily) for the first 30 days minimum, and add a lot of muriatic acid those first few weeks to keep the Ph in check. I would brush myself in addition to whatever the builder is offering to do. I have built 3 pools, and this is very very important.

tophcfa
01-28-2025, 12:22 PM
T&D no longer have a pool service. The sold that part or gave it over to another entity. We know because the new ones aren't as good at service as T&D was. Big fan of everything about them.

Actually, T&D spun off the pool service to a family member who later sold the company. After the sale, it was renamed Patriot pool service, which went downhill faster than Lindsey Vonn. T & D has since started up a new service company, T&D VIP pool service and repair. We are on a waiting list to become a customer as soon as they buy a new service truck and start a new service route in our area. They will only accept customers who had their pool built by T&D. We are very much looking forward to changing our service provider back to T&D.

thelegges
01-28-2025, 02:50 PM
Our pool guys came by daily weekend included, for 4 weeks, for chem checks and sweep. For the second month three times a week sweeping chem checks, we still swept daily. We chem check on the same day they did to compare. Then again I can text my guy anytime there is a problem and get a response within hours.

We watched 5 spec pools built, never noticed daily stop unless they were sweeping in the night.

Villager24
01-28-2025, 04:12 PM
Just curious. What happens if you don’t brush daily? What does a bad cure job look like? What happens?

frayedends
01-28-2025, 04:33 PM
Just curious. What happens if you don’t brush daily? What does a bad cure job look like? What happens?

I think it affects the color and texture. There is a lot of dust from the curing process that you want vacuumed up. Not sure otherwise.

FWIW I know how to take care of a pool and won’t be hiring a service. Was just curious if they do the initial daily sweeping. I will have to confirm with them since it seems inconsistent.

thelegges
01-28-2025, 04:44 PM
I think it affects the color and texture. There is a lot of dust from the curing process that you want vacuumed up. Not sure otherwise.

FWIW I know how to take care of a pool and won’t be hiring a service. Was just curious if they do the initial daily sweeping. I will have to confirm with them since it seems inconsistent.

If not brushed regularly it can look mottled varying the color. If there is a ton of dust a robot on light floor only can remove without much effort.

The bonus for for you is if they know you are there everyday, T&D makes a better effort. Spec house not so much. Plus their free service can consist of less than 10 minutes total, depending on the tech

frayedends
01-28-2025, 06:39 PM
If not brushed regularly it can look mottled varying the color. If there is a ton of dust a robot on light floor only can remove without much effort.

The bonus for for you is if they know you are there everyday, T&D makes a better effort. Spec house not so much. Plus their free service can consist of less than 10 minutes total, depending on the tech
I will have eyes on them even if I’m not there. I’ll make my Nest cameras plainly obvious. This all depends on timing anyway. I could potentially be full time by the time the pool is ready.