View Full Version : Termite Warranty Without Baits
SusanStCatherine
03-02-2025, 12:15 PM
I am in search of a good company offering a termite replacement warranty that does not use bait. Dean's wants to start using baits on me. A month ago their website said their liquid treatment was best. Now they have changed the content and it now says baits. Apparently they are now using both. I understand the difference. I do not need to be given the praises of bait. I want currently happy customers to give me the name of their provider not using baits. Thanks in advance!
retiredguy123
03-02-2025, 12:56 PM
Massey did mine. They pumped chemicals under my foundation every 16 inches around the perimeter for $400. They also gave me a 10-year contract with the first 5 years annual renewal rate guaranteed at $79 per year. After 5 years, it can increase. Thr Massey guy told me that they no longer install the bait system.
Dean's would not provide any long term contract. It was on a year-to-year basis with no guaranteed price. Also, they only treat part of the house every year. Really? No thank you.
thelegges
03-02-2025, 03:40 PM
Massey did mine. They pumped chemicals under my foundation every 16 inches around the perimeter for $400. They also gave me a 10-year contract with the first 5 years annual renewal rate guaranteed at $79 per year. After 5 years, it can increase. Thr Massey guy told me that they no longer install the bait system.
Dean's would not provide any long term contract. It was on a year-to-year basis with no guaranteed price. Also, they only treat part of the house every year. Really? No thank you.
That’s weird Massey came out Two weeks ago, for our second year bait trap check. Asked if we had a choice of not using the traps, tech say NO. Traps was the high tech way to go, for termites treatment. So check their website, and all pics show the traps, and the bate they use. No mention of any different treatment
retiredguy123
03-02-2025, 03:51 PM
That’s weird Massey came out Two weeks ago, for our second year bait trap check. Asked if we had a choice of not using the traps, tech say NO. Traps was the high tech way to go, for termites treatment. So check their website, and all pics show the traps, and the bate they use. No mention of any different treatment
Apparently, they still maintain the bait traps, but they don't install new ones. The only option I had was the chemical treatment, which is what I wanted anyway. As I understand it, Massey owns the bait traps, not the homeowner. I never did like the bait trap concept. In Virginia, I had a friend who had a termite business. He advised against the bait trap system. The chemical injection method protects the entire house against termites with no maintenance. But, the bait trap system requires regular monitoring and retreatment as needed.
thelegges
03-02-2025, 04:24 PM
Apparently, they still maintain the bait traps, but they don't install new ones. The only option I had was the chemical treatment, which is what I wanted anyway. As I understand it, Massey owns the bait traps, not the homeowner. I never did like the bait trap concept. In Virginia, I had a friend who had a termite business. He advised against the bait trap system. The chemical injection method protects the entire house against termites with no maintenance. But, the bait trap system requires regular monitoring and retreatment as needed.
Massey came every 3 months to check the traps (initial provider for our new build) when we built the pool, they had to remove the traps, after completion reinstall. Seems like a lot more work than the once a year. Switching to Deans, who gave us the option of direct treatment or traps. If we don’t notify Massey to remove, it was hinted there would be a change, for lost traps.
retiredguy123
03-02-2025, 04:37 PM
Massey came every 3 months to check the traps (initial provider for our new build) when we built the pool, they had to remove the traps, after completion reinstall. Seems like a lot more work than the once a year. Switching to Deans, who gave us the option of direct treatment or traps. If we don’t notify Massey to remove, it was hinted there would be a change, for lost traps.
When my Massey initial termite contract expired, I had very detailed discussions in person with both Massey and Dean's about what they offered. The primary reason that I rejected Dean's was because they would not provide anything but an annual contract, but Massey provided a 10-year contract, with a 5-year guaranteed renewal rate. So, Dean's could cancel my contract or raise my annual rate at any time for any reason. This was totally unacceptable to me. With Massey, they are locked in to a 10-year agreement as long as I pay the annual renewal fee. This was a no brainer for me.
Buzman
03-03-2025, 06:34 AM
Doesn’t anyone use Orkin?
retiredguy123
03-03-2025, 06:50 AM
Doesn’t anyone use Orkin?
Since Orkin is a franchise business, they probably cannot compete with the local termite companies. I think the builder hires Massey or Dean's for all of the new house initial treatments. New houses come with a 5-year termite retreatment and damage contract.
MX rider
03-03-2025, 07:30 AM
We use Deans for our lawn, but their termite baits are too expensive. We called Superior in Ocala. Glad we did. 352-867-0885
vintageogauge
03-03-2025, 07:53 AM
When we bought our home new and wanted to renew the contract with Deans it was over $300.00/year for subterranean protection. I decided to do it myself and did some research. I found that Bio-advanced termite killer was the best option, it costs about $60.00 for a large container that was enough to treat around the perimeter of my home twice a year. The pellets dissolve in the soil and kill any moving pests on contact. I used it for 7 years and sold that home several months ago and had a termite inspection, they found no trace of termites or any other wood boring pests. Deans and Massey have been milking the community for decades with their high prices and talking owners into services they do not need. You can no longer buy the Bio-advanced in Florida but it is legal to buy it on line and have it shipped to Florida, Amazon has it as do many other outlets.
Lisanp@aol.com
03-03-2025, 08:36 AM
Are you an original owner in St Cats? You should have received a termite guarantee from Massey when you closed. They treated the foundation slab at construction. I believe the treatment/guarantee is good for 10 year. I only have an annual termite inspection, no additional treatments.
JRcorvette
03-03-2025, 08:41 AM
Just wondering if you all have Block Homes or Frame Built Homes?
retiredguy123
03-03-2025, 08:43 AM
Are you an original owner in St Cats? You should have received a termite guarantee from Massey when you closed. They treated the foundation slab at construction. I believe the treatment/guarantee is good for 10 year. I only have an annual termite inspection, no additional treatments.
The Massey initial termite treatment is only good for 5 years as long as you make the annual renewal payment.
golf4dns
03-03-2025, 08:44 AM
Massey did mine. They pumped chemicals under my foundation every 16 inches around the perimeter for $400. They also gave me a 10-year contract with the first 5 years annual renewal rate guaranteed at $79 per year. After 5 years, it can increase. Thr Massey guy told me that they no longer install the bait system.
Dean's would not provide any long term contract. It was on a year-to-year basis with no guaranteed price. Also, they only treat part of the house every year. Really? No thank you.
I am interested in when you had Massey retreat your home and the size of your house. Square feet is fine. We recently had our house retreated and were charged $525 and $150 per year for inspection. We were originally quoted $600 and $175. We have 10 year protection but annual inspection can increase after 5 years. My neighbors had different quotes than me with larger homes. One neighbor's quote was higher and the other lower. Our quotes were within two weeks of one another.
The Massey rep offered the bait traps at highr rates. Wish I had seen your post prior to getting retreatment. An FYI for those looking for retreatment.
retiredguy123
03-03-2025, 09:04 AM
I am interested in when you had Massey retreat your home and the size of your house. Square feet is fine. We recently had our house retreated and were charged $525 and $150 per year for inspection. We were originally quoted $600 and $175. We have 10 year protection but annual inspection can increase after 5 years. My neighbors had different quotes than me with larger homes. One neighbor's quote was higher and the other lower. Our quotes were within two weeks of one another.
The Massey rep offered the bait traps at highr rates. Wish I had seen your post prior to getting retreatment. An FYI for those looking for retreatment.
My house was retreated in 2021. It is a small courtyard villa with a square footage of about 1100. At that time, Massey told me that they were not installing any bait systems. The quotes you received sound reasonable to me. I would also point out that I have other Massey services, which I think result in some multi-service discounts.
Tyson
03-03-2025, 10:08 AM
Research the internet for pest and termite control. I did mine this year for less than $100 for both. Will do pest next year and it'll cost less than $ 50 and since I did it in October when we got back here we haven't seen a bug anywhere.
easeonby
03-03-2025, 11:26 AM
I am in search of a good company offering a termite replacement warranty that does not use bait. Dean's wants to start using baits on me. A month ago their website said their liquid treatment was best. Now they have changed the content and it now says baits. Apparently they are now using both. I understand the difference. I do not need to be given the praises of bait. I want currently happy customers to give me the name of their provider not using baits. Thanks in advance!
I have had Superior in Ocala for 10 years, good service, fair prices, no complaints
Tell them Craig Harrison from Del Webb Spruce Creek Country Club referred you.
asianthree
03-03-2025, 02:01 PM
We have used Deans since 2010. Our lawn, shrubs, termite, and pest control is $625 total for the year. Even though irrigation is no longer a service our tech of 10 plus years make adjustments if needed, to keep the lawn well maintained.
Massey did quote us almost twice that amount for one year.
BunnyA
03-03-2025, 09:29 PM
Clark Howard, a consumer protection advocate, says it doesn’t matter so much if you go with either treatment as long as you have a replacement bond for any damage from your company.
SusanStCatherine
03-03-2025, 11:31 PM
My stucco house was built in 2021. Massey did the initial treatment which is supposed to be effective for five years. I think it was when the house was three years old Massey wanted money to continue the warranty without doing any treatment. Dean's came out and inspected and put down preventative liquid treatment. We figured if we're going to pay, may as well get the treatment. But I don't want the traps. Thanks for the responses, I'll check out Superior.
retiredguy123
03-04-2025, 12:13 AM
My stucco house was built in 2021. Massey did the initial treatment which is supposed to be effective for five years. I think it was when the house was three years old Massey wanted money to continue the warranty without doing any treatment. Dean's came out and inspected and put down preventative liquid treatment. We figured if we're going to pay, may as well get the treatment. But I don't want the traps. Thanks for the responses, I'll check out Superior.
The Massey (or Dean's) 5-year contract requires an annual payment to renew the contract. You do need to pay Massey a renewal fee every year to inspect the house, but they do not typically do any additional treatment. After 5 years, your need to retreat the house. A liquid treatment does nothing unless it is pumped into the soil around the house perimeter. This is the typical treatment for subterranean termites. Your house should not have needed any treatment until it was 5 years old, unless they found termites, and then the treatment should have been free.
Nana2Teddy
03-04-2025, 07:40 AM
The Massey (or Dean's) 5-year contract requires an annual payment to renew the contract. You do need to pay Massey a renewal fee every year to inspect the house, but they do not typically do any additional treatment. After 5 years, your need to retreat the house. A liquid treatment does nothing unless it is pumped into the soil around the house perimeter. This is the typical treatment for subterranean termites. Your house should not have needed any treatment until it was 5 years old, unless they found termites, and then the treatment should have been free.
So they only treat where there’s no concrete or hardscaping of any kind? It’s still effective even if more than half the perimeter is hardscaping, not soil, and they can’t pump chemicals in those areas? Just curious.
retiredguy123
03-04-2025, 08:01 AM
So they only treat where there’s no concrete or hardscaping of any kind? It’s still effective even if more than half the perimeter is hardscaping, not soil, and they can’t pump chemicals in those areas? Just curious.
Correct. But they pump chemicals around the outer edge of any hardscaping. When I have had termite treatments done on houses up north, they actually drilled holes through the concrete in the garage, sidewalks, and concrete steps. So, in The Villages the termite treatment is probably less effective. You are basically paying for a guarantee that they will retreat or repair damage as needed. However, the treatment in The Villages is less expensive than other areas of the country. When I had my house treated, I followed the Massey guy around, and he pumped chemicals in the soil every 16 inches where he could, but he did not drill through any concrete.
kschwi
03-05-2025, 04:44 PM
What are the pros and cons of using bait vs using chemicals?
?
kschwi
03-05-2025, 04:47 PM
Are you an original owner in St Cats? You should have received a termite guarantee from Massey when you closed. They treated the foundation slab at construction. I believe the treatment/guarantee is good for 10 year. I only have an annual termite inspection, no additional treatments.
What do they charge for the annual inspection? How many people go this route and or discontinue termite treatments altogether?
retiredguy123
03-05-2025, 06:29 PM
What do they charge for the annual inspection? How many people go this route and or discontinue termite treatments altogether?
My annual fee is only $79, but that is on the low end. In my opinion, the chemical treatment is better than the bait system. It provides a perimeter barrier of poison around the entire house to prevent termites from entering the house. No additional treatment is required. The bait system does not kill termites, but attracts them, so the bait traps must be continually monitored. Without the monitoring, the termites will not be controlled. Also, I think the bait traps are owned by the termite company, so if you change your landscaping or move, the company can remove the bait traps. I recommend getting the entire house treated and getting a multi-year contract. If you cancel the contract, selling the house can be difficult if the inspection reveals a termite infestation. However, termites do not seem to be a significant problem in The Villages.
Altavia
03-05-2025, 08:24 PM
What are the pros and cons of using bait vs using chemicals?
?
Liquid Treatment vs Baiting Systems—Which Is Better? (https://www.deansservices.com/about/our-blog/liquid-treatment-vs-baiting-systems)
kschwi
03-06-2025, 09:51 AM
My annual fee is only $79, but that is on the low end. In my opinion, the chemical treatment is better than the bait system. It provides a perimeter barrier of poison around the entire house to prevent termites from entering the house. No additional treatment is required. The bait system does not kill termites, but attracts them, so the bait traps must be continually monitored. Without the monitoring, the termites will not be controlled. Also, I think the bait traps are owned by the termite company, so if you change your landscaping or move, the company can remove the bait traps. I recommend getting the entire house treated and getting a multi-year contract. If you cancel the contract, selling the house can be difficult if the inspection reveals a termite infestation. However, termites do not seem to be a significant problem in The Villages.
Who provides your service for $79?
retiredguy123
03-06-2025, 10:01 AM
Who provides your service for $79?
Massey
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