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Boomer
05-12-2025, 09:11 AM
I access Social Security information online and received an email this morning with the subject title, "Transition Your Social Security Account Today."

Does anyone know what this is all about? It looks legit, but scammers are getting better every day at looking legit.

I have not followed through on it yet because I have heard nothing about expecting whatever this "transition" is.
Is this for real? If so, does anybody know why?

Boomer

OrangeBlossomBaby
05-12-2025, 09:29 AM
I access Social Security information online and received an email this morning with the subject title, "Transition Your Social Security Account Today."

Does anyone know what this is all about? It looks legit, but scammers are getting better every day at looking legit.

I have not followed through on it yet because I have heard nothing about expecting whatever this "transition" is.
Is this for real? If so, does anybody know why?

Boomer

1. Don't click on anything in that e-mail. Either delete it, or report-as-spam and delete.
2. The SSA changed its accounts system a couple years ago? Longer possibly. You had to "transition" to a new mySSA thingie using a login(dot)gov login, or some kind of thing. I did it back when it happened so I can't remember what the exact change was.

Anyone who had created an online account when they were younger, and are now old enough to care about collecting SS checks, will have already changed, or will need to change, that account stuff.

In addition, SSA only sends out e-mails on very rare occasions, for very specific things. Their primary method of communication is US mail. So getting an e-mail from them should always be a red flag. Go to your own online account, by NOT clicking on anything in that e-mail but instead going to either login.gov or my Social Security | SSA (https://www.ssa.gov/myaccount/) and check for any new notifications or action alerts there.

retiredguy123
05-12-2025, 09:35 AM
I agree with not clicking on or responding to the email. Go to ssa.gov, and either sign in to your online account, or, if you don't have an online account, create one.

Bill14564
05-12-2025, 09:43 AM
As with many questionable emails, the best approach is to NOT click anything in the email but to go to your account the way you've always gone to your account and see what it says there.

For example:
- Don't click the PayPal link in the email, go directly to PayPal (I learned that, as I suspected, I had not paid for GeekSquad service)
- Don't click on the link to sign into your bank account, go to your normal bank account login and see if there is a notification waiting for you (heck, I don't even have a Wells Fargo account to log into)

SSA may truly want you to transition your login from their old authentication system to either login.gov or id.me but wait to see a notification on your ssa.gov login screen, don't trust the link in an email.

Stu from NYC
05-12-2025, 09:49 AM
Not even sure if SS even has my email and we have been collecting for over 10 years.

Sounds suspicious

Caymus
05-12-2025, 09:56 AM
I log in to both my IRS and Social Security sites with ID.me.

Bogie Shooter
05-12-2025, 10:12 AM
I access Social Security information online and received an email this morning with the subject title, "Transition Your Social Security Account Today."

Does anyone know what this is all about? It looks legit, but scammers are getting better every day at looking legit.

I have not followed through on it yet because I have heard nothing about expecting whatever this "transition" is.
Is this for real? If so, does anybody know why?

Boomer


A simple Internet search, on "Transition Your Social Security Account Today, will provide you with several explanations as to the fact this is a scam.

ElDiabloJoe
05-12-2025, 10:48 AM
Totally agree with previous posts. Do NOT ever click on links in an email unless from a trusted, and verified, source.

ALWAYS go to the source website by typing in the web address in the URL or web field of your browser yourself.

If you're not sure of the authentic web address, usually google will provide it by being the first "hit" when you search for it.

Boomer
05-12-2025, 11:23 AM
A simple Internet search, on "Transition Your Social Security Account Today, will provide you with several explanations as to the fact this is a scam.

I just did that and 3 different hits said it is legit. One was the damned omnipresent AI that popped up its explanation immediately. I always go beyond AI though. The other two were a television station somewhere, and then a. relatively professionally done YouTube video that explained it.

Supposedly this transition is needed for those who created online accounts before September of 2021. I don't know for sure when I did that, but do remember the reason was due to issues with mail delivery when mail was being stolen from drop off mailboxes in my home city. (Postal carriers had been robbed of keys and all the keys fit all the mailboxes.)

If this is legit, it could have been better announced. With SS cuts in staff it is now more impossible than ever to get through by phone call.

I wish I could just switch back to mail-only now and take my chances. I will log on the old way and see if that is an option. The only time I use it is for my form at tax time.

Btw, the YouTube video says this has caused a whole lot of confusion. Of course it has, especially for those of us on SS who are highly vigilant about scams -- or should be.

It's a fine mess they've got us in now,, huh.

Boomer

Taltarzac725
05-12-2025, 11:25 AM
I recently signed up with Medicare and had to the Leesburg office. We had a very professional person deal with us. Had gone with a family member. All the stuff I get from them is by mail. We have had done scams come in the mail too but they usually have no return address on them.

retiredguy123
05-12-2025, 11:50 AM
Don't assume that Social Security does not use email to correspond with customers. They definitely do. I have many emails from them in my stored email folder. I even created a separate email folder named "Social Security".

manaboutown
05-12-2025, 12:24 PM
A few days ago I tried to log onto the SS site but was unable to do so as it required I use the gov dot com site. So I did. When on the gov site I attempted to reach the SS site a note showed up that I had used an invalid SS#. Huh? The number I used was my correct number. I tried a couple more times, same result, so I logged off. Scared me a little as I did not want to interrupt the SS deposits into my bank account. I tried again today and got onto the SS site from the gov site just fine. My experience was disconcerting...

Bogie Shooter
05-12-2025, 12:38 PM
I just did that and 3 different hits said it is legit. One was the damned omnipresent AI that popped up its explanation immediately. I always go beyond AI though. The other two were a television station somewhere, and then a. relatively professionally done YouTube video that explained it.

Supposedly this transition is needed for those who created online accounts before September of 2021. I don't know for sure when I did that, but do remember the reason was due to issues with mail delivery when mail was being stolen from drop off mailboxes in my home city. (Postal carriers had been robbed of keys and all the keys fit all the mailboxes.)

If this is legit, it could have been better announced. With SS cuts in staff it is now more impossible than ever to get through by phone call.

I wish I could just switch back to mail-only now and take my chances. I will log on the old way and see if that is an option. The only time I use it is for my form at tax time.

Btw, the YouTube video says this has caused a whole lot of confusion. Of course it has, especially for those of us on SS who are highly vigilant about scams -- or should be.

It's a fine mess they've got us in now,, huh.

Boomer

Rather obvious from the posts on this thread.

Michael G.
05-12-2025, 12:59 PM
Here's a idea.
Take a photo of this e-mail on your phone, take it to the s/s office.
Naf said. :thumbup:

CoachKandSportsguy
05-12-2025, 01:11 PM
Not even sure if SS even has my email and we have been collecting for over 10 years.
Sounds suspicious

Yes, my mom never has had an email account, and collected until she passed.
So once you have started collecting, all is good UNTIL you need to change the bank deposit location, or if a paper check, the mailing address. Then you will need to create a new account and login ID, with an email account.

I had an old account set up along time ago, and just today, created the new account as I will start collecting next January or so. . same email address, different password. . .

good luck to us!

Boomer
05-12-2025, 02:23 PM
A simple Internet search, on "Transition Your Social Security Account Today, will provide you with several explanations as to the fact this is a scam.



I just did that and 3 different hits said it is legit. One was the damned omnipresent AI that popped up its explanation immediately. I always go beyond AI though. The other two were a television station somewhere, and then a. relatively professionally done YouTube video that explained it.

Supposedly this transition is needed for those who created online accounts before September of 2021. I don't know for sure when I did that, but do remember the reason was due to issues with mail delivery when mail was being stolen from drop off mailboxes in my home city. (Postal carriers had been robbed of keys and all the keys fit all the mailboxes.)

If this is legit, it could have been better announced. With SS cuts in staff it is now more impossible than ever to get through by phone call.

I wish I could just switch back to mail-only now and take my chances. I will log on the old way and see if that is an option. The only time I use it is for my form at tax time.

Btw, the YouTube video says this has caused a whole lot of confusion. Of course it has, especially for those of us on SS who are highly vigilant about scams -- or should be.

It's a fine mess they've got us in now,, huh.

Boomer


First of all, earnest though they may be, most of this thread’s posts were the standard advice to never click on an unknown email link. Of course, I would never click on anything that makes me wary. I know 3 people who were scammed, and I never would have guessed it could have happened to any of them.

Bogie, my response to your “look it up” post (both quoted above) shows I found things that look legit saying the email is legit, so which is correct? In your post, you wrote there are “several explanations as to the FACT that this is a SCAM.” ……

But. But. But. I found several explanations that said it is not a scam.

I asked TOTV because I was hoping to find info here from those who had received this email, too. (And, btw, retiredguy123 is right in his post saying SS does send emails. Maybe it is just to those with online accounts. But emails SS does certainly send.)

So? Which answer is right, according to the almighty internet, in this fact-free society where we all now live?

Oh well, I don’t have time to click around and d _ _ _ around with this right now.

Boomer

retiredguy123
05-12-2025, 02:41 PM
I log in to my ssa account by going to ssa.gov, enter my email address, and then my login.gov password. If you don't have a login.gov password, you can create on by going to:

secure.login.gov/sign_up/enter_email

Note that the login.gov password is a universal Government password that can be used for other Government websites, not just ssa. Apparently, some Government agencies are moving toward a more universal password system.

manaboutown
05-12-2025, 03:02 PM
Upon checking my email files I found several old emails from SSA, including, on May 9, the "Transition...Today" one cited by the OP. It was legit.

Boomer
05-12-2025, 03:38 PM
I log in to my ssa account by going to ssa.gov, enter my email address, and then my login.gov password. If you don't have a login.gov password, you can create on by going to:

secure.login.gov/sign_up/enter_email

Note that the login.gov password is a universal Government password that can be used for other Government websites, not just ssa. Apparently, some Government agencies are moving toward a more universal password system.


So I have heard, retiredguy123. That universal Government password, suddenly needed, certainly will make things easier — but for whom or what?

When my imagination takes a leap, in some situations, song lyrics pop into my head.

For this universal password situation, for some reason, I am hearing Sting’s 1983 lyrics…….

“Every breath you take,
Every move you make,
Every bond you break,
Every step you take,
I’ll be watchin’ you.”

(shudder)

Boomer

retiredguy123
05-12-2025, 03:47 PM
So I have heard, retiredguy123. That universal Government password, suddenly needed, certainly will make things easier — but for whom or what?

When my imagination takes a leap, in some situations, song lyrics pop into my head.

For this universal password situation, for some reason, I am hearing Sting’s 1983 lyrics…….

“Every breath you take,
Every move you make,
Every bond you break,
Every step you take,
I’ll be watchin’ you.”

(shudder)

Boomer
The concept is "good", but it won't work. I would compare it to the mandated electronic medical records, which also doesn't work.

Bogie Shooter
05-12-2025, 03:48 PM
First of all, earnest though they may be, most of this thread’s posts were the standard advice to never click on an unknown email link. Of course, I would never click on anything that makes me wary. I know 3 people who were scammed, and I never would have guessed it could have happened to any of them.

Bogie, my response to your “look it up” post (both quoted above) shows I found things that look legit saying the email is legit, so which is correct? In your post, you wrote there are “several explanations as to the FACT that this is a SCAM.” ……

But. But. But. I found several explanations that said it is not a scam.

I asked TOTV because I was hoping to find info here from those who had received this email, too. (And, btw, retiredguy123 is right in his post saying SS does send emails. Maybe it is just to those with online accounts. But emails SS does certainly send.)

So? Which answer is right, according to the almighty internet, in this fact-free society where we all now live?

Oh well, I don’t have time to click around and d _ _ _ around with this right now.

Boomer

Nor do I.

Bill14564
05-12-2025, 03:50 PM
First of all, earnest though they may be, most of this thread’s posts were the standard advice to never click on an unknown email link. Of course, I would never click on anything that makes me wary. I know 3 people who were scammed, and I never would have guessed it could have happened to any of them.

...

I asked TOTV because I was hoping to find info here from those who had received this email, too. (And, btw, retiredguy123 is right in his post saying SS does send emails. Maybe it is just to those with online accounts. But emails SS does certainly send.)

...

Then, with all due respect, why ask the question in the first place? If a hundred ToTV users reported receiving a legitimate email, would you then choose to click a link like that? That is exactly what scammers hope for.

The standard advice to not click an email link and go directly to an organization's known website is the best advice.

Aces4
05-12-2025, 03:54 PM
So I have heard, retiredguy123. That universal Government password, suddenly needed, certainly will make things easier — but for whom or what?

When my imagination takes a leap, in some situations, song lyrics pop into my head.

For this universal password situation, for some reason, I am hearing Sting’s 1983 lyrics…….

“Every breath you take,
Every move you make,
Every bond you break,
Every step you take,
I’ll be watchin’ you.”

(shudder)

Boomer

Oh, for heavens sake. Some people have so much drama in their lives that it must be difficult for those people to manage anything.

Back to the SS question, call the office or go in person if you're not comfortable with the answers provided here. That's the nice part about being retired, there is time for the details in life. Another point to consider is that I have always had a long wait to speak with a SS representative when calling in to the office. I simply put the phone on speaker and continued reading, working on a current project or whatever until they respond. Hope you are able to harness the solution to your question.

Boomer
05-12-2025, 03:59 PM
Upon checking my email files I found several old emails from SSA, including, on May 9, the "Transition...Today" one cited by the OP. It was legit.


OP Boomer here, manaboutown. While mannerly me must thank you for the validation, I must confess that I was hoping it was a scam. I was not about to do anything that could possibly screw up my SS but looks like choice is once again off the table.

I do not watch much so-called news lately because I value my sanity. But how could this one happen without widespread announcement through various media to tell us it was coming.

Boomer

Bill14564
05-12-2025, 04:05 PM
I log in to my ssa account by going to ssa.gov, enter my email address, and then my login.gov password. If you don't have a login.gov password, you can create on by going to:

secure.login.gov/sign_up/enter_email

Note that the login.gov password is a universal Government password that can be used for other Government websites, not just ssa. Apparently, some Government agencies are moving toward a more universal password system.

Small distinction: This is not a universal password that will work on many sites, this is an authentication system that can service multiple websites. Sort of like multiple sites accessing a Microsoft authenticator on your mobile device, you don't use the same password on multiple sites, you use one password on one service that multiple sites then trust.

Though for any that want to believe Big Brother is watching, it is certainly conceivable that login.gov could track which client sites requested authorization for you. How useful it would be for someone to know which Govt websites you looked at is anyone's guess.

Aces4
05-12-2025, 04:06 PM
OP Boomer here, manaboutown. While mannerly me must thank you for the validation, I must confess that I was hoping it was a scam. I was not about to do anything that could possibly screw up my SS but looks like choice is once again off the table.

I do not watch much so-called news lately because I value my sanity. But how could this one happen without widespread announcement through various media to tell us it was coming.

Boomer

I watch the real news lately because I value my sanity. How is one to catch this "widespread announcement" if one isn't tuned in?

Aces4
05-12-2025, 04:10 PM
Though for any that want to believe Big Brother is watching, it is certainly conceivable that login.gov could track which client sites requested authorization for you. How useful it would be for someone to know which Govt websites you looked at is anyone's guess.

I would guess that Apple, Google, Facebook, etc. know far more about any of us than a Govt website.

Boomer
05-12-2025, 04:49 PM
Oh, for heavens sake. Some people have so much drama in their lives that it must be difficult for those people to manage anything.

Back to the SS question, call the office or go in person if you're not comfortable with the answers provided here. That's the nice part about being retired, there is time for the details in life. Another point to consider is that I have always had a long wait to speak with a SS representative when calling in to the office. I simply put the phone on speaker and continued reading, working on a current project or whatever until they respond. Hope you are able to harness the solution to your question.


Oh my, yanked a chain? Rattled a cage? Who? Me? My allusions annoy? Got attention though, didn’t it? (Btw, that is allusions not illusions or delusions.)

I manage quite well, thank you. In fact, looks like I managed to get some direction, narrowing down my answer, by just checking this thread from time to time. Even though it was not the answer I wanted, it’s here now. So much easier than hanging around my phone all day.

Drama? HaHaHa. Not for me. I never invite drama into my real life. But in the drama that is often TOTV, certain characters never miss a cue, especially those who enter from stage right. Thanks for playing the predictable part.

And scene!

Boomer

manaboutown
05-12-2025, 05:35 PM
OP Boomer here, manaboutown. While mannerly me must thank you for the validation, I must confess that I was hoping it was a scam. I was not about to do anything that could possibly screw up my SS but looks like choice is once again off the table.

I do not watch much so-called news lately because I value my sanity. But how could this one happen without widespread announcement through various media to tell us it was coming.

Boomer

Glad I could help. Thank you for the thank you, Boomer.

Well, I have to limit my news watching time as well as so much of the news is so good if I spent more time watching it I would be stuck in an overjoyed state of constant elation and forget to eat, sleep and tend to my business which is doing great!

Boomer
05-12-2025, 06:39 PM
Well, I have to limit my news watching time as well as so much of the news is so good if I spent more time watching it I would be stuck in an overjoyed state of constant elation and forget to eat, sleep and tend to my business which is doing great!

Sarcasm noted.

Everything is not about money though.

At such an age, so what’s next……..

“Money is like manure. You have to spread it around to have it do any good.” The person who said that was not talking about tax brackets. He was talking about philanthropy. Philanthropy is a choice that speaks volumes about who someone really is. I believe we are all hardwired when it comes to handling money, but that hardwiring runs the gamut. There’s a lot being said about and by Bill Gates lately. . .But I digress. Imagine that. :)

Btw, there is a new book you might find interesting. The title is Marketcrafters: The 100 Year Struggle to Shape the American Economy by Chris Hughes, an economist. I saw the author interviewed on “The Daily Show” a couple of weeks ago. I sometimes get my “news” from Stewart.

Boomer

OrangeBlossomBaby
05-12-2025, 09:07 PM
A few days ago I tried to log onto the SS site but was unable to do so as it required I use the gov dot com site. So I did. When on the gov site I attempted to reach the SS site a note showed up that I had used an invalid SS#. Huh? The number I used was my correct number. I tried a couple more times, same result, so I logged off. Scared me a little as I did not want to interrupt the SS deposits into my bank account. I tried again today and got onto the SS site from the gov site just fine. My experience was disconcerting...

Maybe you're mistyping - I hope you didn't try entering info into the gov (dot) com site. That would be bad. It's ssa (dot) gov. All federal government official websites end in .gov not .com

OrangeBlossomBaby
05-12-2025, 09:14 PM
So I have heard, retiredguy123. That universal Government password, suddenly needed, certainly will make things easier — but for whom or what?

When my imagination takes a leap, in some situations, song lyrics pop into my head.

For this universal password situation, for some reason, I am hearing Sting’s 1983 lyrics…….

“Every breath you take,
Every move you make,
Every bond you break,
Every step you take,
I’ll be watchin’ you.”

(shudder)

Boomer

The reason I assumed it'd be a scam is - this transitional change was implemented in 2021. Anyone just signing up for SS now, would automatically be required to use the new method, they'd have nothing to "transition" to. Anyone who had used the previous version, I assumed had already transitioned within the first couple of years it was implemented.

Seemed fishy that you'd suddenly be told to make the change four years after it was implemented.

thelegges
05-13-2025, 04:35 AM
I rarely get an email requesting I sign into _________site, mainly it goes to spam. But if it does show up I send to junk. All sites I use, government, military, or financial has a 2 step process, with a possibility of 3 step process of facial or fingerprinting.

A random email that OP received even if it’s legit, I wouldn’t open.

sharonl7340
05-13-2025, 06:23 AM
I access Social Security information online and received an email this morning with the subject title, "Transition Your Social Security Account Today."

Does anyone know what this is all about? It looks legit, but scammers are getting better every day at looking legit.


I have not followed through on it yet because I have heard nothing about expecting whatever this "transition" is.
Is this for real? If so, does anybody know why?

Boomer

You have to have a Login.gov to get to your SSA. There is no charge for this. It is to eliminate all the different log ins for .gov sites. When you login to your account at SSA it should take you to the site to create a login.gov account. I personally wouldn't trust anything in an email regarding this ESPECIALLY if is asking for money to do this.

Nell57
05-13-2025, 06:41 AM
OP Boomer here, manaboutown. While mannerly me must thank you for the validation, I must confess that I was hoping it was a scam. I was not about to do anything that could possibly screw up my SS but looks like choice is once again off the table.

I do not watch much so-called news lately because I value my sanity. But how could this one happen without widespread announcement through various media to tell us it was coming.

Boomer
Boomer, I agree with you that there should have been some media announcements.
Maybe it’s a matter of timing. This has been going on for quite awhile…I changed mine last summer, after receiving the notification that you received. I took all the steps everyone advised…..signed on the “old way” and made changes from there.
There is a slow roll out on this change….dont know why.

Aces4
05-13-2025, 07:44 AM
Boomer, I agree with you that there should have been some media announcements.
Maybe it’s a matter of timing. This has been going on for quite awhile…I changed mine last summer, after receiving the notification that you received. I took all the steps everyone advised…..signed on the “old way” and made changes from there.
There is a slow roll out on this change….dont know why.

Ahh, so this change was implemented almost a year ago and was not drafted in the last few months. That explains it not being announced in some fashion, Thank you for the clarity! :wave:

Bill14564
05-13-2025, 08:03 AM
Boomer, I agree with you that there should have been some media announcements.
Maybe it’s a matter of timing. This has been going on for quite awhile…I changed mine last summer, after receiving the notification that you received. I took all the steps everyone advised…..signed on the “old way” and made changes from there.
There is a slow roll out on this change….dont know why.

Ahh, so this change was implemented almost a year ago and was not drafted in the last few months. That explains it not being announced in some fashion, Thank you for the clarity! :wave:

Based on the note on the login page, the new authentication was available in September 2021. I recall converting my login some time ago, probably around 2022. I don't remember if I received a message requiring this or if the new method was announced and I chose to convert at that time.

Very recently (2025) there is an increased interest in identity theft and fraud with Social Security payments. You probably heard the news about seniors being required to do certain things in person rather than over the phone. The emails going out now may be related to that; it may be that the old logins do not meet the requirements for identity theft protection so they are now strongly suggesting the conversion.

OrangeBlossomBaby
05-13-2025, 08:12 AM
Ahh, so this change was implemented almost a year ago and was not drafted in the last few months. That explains it not being announced in some fashion, Thank you for the clarity! :wave:

It was implemented in 2021 and was announced publicly on every type of news media, in addition to the website itself - back in 2021 when it was implemented.

CybrSage
05-13-2025, 08:17 AM
The fed gov is getting rid of the many different login accounts and going to a single, more secure, setup.

That is what is happening.

manaboutown
05-13-2025, 08:18 AM
Maybe you're mistyping - I hope you didn't try entering info into the gov (dot) com site. That would be bad. It's ssa (dot) gov. All federal government official websites end in .gov not .com

I indeed mistyped! Thank you for catching this.

oneclickplus
05-13-2025, 08:21 AM
I access Social Security information online and received an email this morning with the subject title, "Transition Your Social Security Account Today."

Does anyone know what this is all about? It looks legit, but scammers are getting better every day at looking legit.

I have not followed through on it yet because I have heard nothing about expecting whatever this "transition" is.
Is this for real? If so, does anybody know why?

Boomer

This is easy. You don't need to guess if it's real or spam. Just look at the sender's email address. What is the domain (the last two words with a period between them).

For example, if the email is "abc@hotmail.com" then the domain is hotmail.com
If the email is "anything@ask.me.about.my.specials" then the domain is specials.com
If the email is "whatever@anything.ssa.gov", then the domain is ssa.gov

So, what is the domain of the sender's email? If its is indeed "SSA.GOV", then it is legit. If anything else, delete it.

lkagele
05-13-2025, 08:31 AM
Boomer, I agree with you that there should have been some media announcements.
Maybe it’s a matter of timing. This has been going on for quite awhile…I changed mine last summer, after receiving the notification that you received. I took all the steps everyone advised…..signed on the “old way” and made changes from there.
There is a slow roll out on this change….dont know why.

I think you're correct. Don't know what its method is but SSA is sending this, apparently, to all SS recipients. I got mine two months ago and wife got hers last week. Thought it might have something to do with DOGE but others here state they received their notice well before DOGE was ever implemented so; probably not.

I DID click the link after checking the email address it came from. I then also checked the address of the site I was directed to. It was SSA.gov which is the correct address so I proceeded.

Admittedly, I'm not as astute as I used to be but I found the transition process to be a PITA. Finally got the transition completed. Not sure I had the option before but now I have to complete a two-part authentication process in order to log in.

oneclickplus
05-13-2025, 08:35 AM
Maybe you're mistyping - I hope you didn't try entering info into the gov (dot) com site. That would be bad. It's ssa (dot) gov. All federal government official websites end in .gov not .com

This is not true. The US Postal Service website is indeed USPS.COM

The website USPS.GOV does not exist.

Markkal
05-13-2025, 09:08 AM
Social security only uses snail mail!



I access Social Security information online and received an email this morning with the subject title, "Transition Your Social Security Account Today."

Does anyone know what this is all about? It looks legit, but scammers are getting better every day at looking legit.

I have not followed through on it yet because I have heard nothing about expecting whatever this "transition" is.
Is this for real? If so, does anybody know why?

Boomer

retiredguy123
05-13-2025, 09:14 AM
Social security only uses snail mail!
Not true. See Post No. 11. I have received numerous email messages from Social Security.

OrangeBlossomBaby
05-13-2025, 09:21 AM
This is not true. The US Postal Service website is indeed USPS.COM

The website USPS.GOV does not exist.

The USPS is an INDEPENDENT government agency.
The SSA is not, nor is Congress, or the Department of the Interior, or the State Department, etc. etc. etc.

Official federal (not independent) agencies have .gov websites.

Aces4
05-13-2025, 09:47 AM
Based on the note on the login page, the new authentication was available in September 2021. I recall converting my login some time ago, probably around 2022. I don't remember if I received a message requiring this or if the new method was announced and I chose to convert at that time.

Very recently (2025) there is an increased interest in identity theft and fraud with Social Security payments. You probably heard the news about seniors being required to do certain things in person rather than over the phone. The emails going out now may be related to that; it may be that the old logins do not meet the requirements for identity theft protection so they are now strongly suggesting the conversion.

Thank you for the insight, Bill. It all makes sense.

Nana2Teddy
05-13-2025, 12:20 PM
OP Boomer here, manaboutown. While mannerly me must thank you for the validation, I must confess that I was hoping it was a scam. I was not about to do anything that could possibly screw up my SS but looks like choice is once again off the table.

I do not watch much so-called news lately because I value my sanity. But how could this one happen without widespread announcement through various media to tell us it was coming.

Boomer
We received letters more than a year ago telling us we had to transition our acct to the login (dot) gov acct. I would think everyone on SS received this letter way back then because I thought it had a deadline.

THUNDERCHIEF
05-13-2025, 09:54 PM
Sounds like spam, i would delete it-- is this the boomer from michigan rolling thunder this is blackjack

rsmurano
05-14-2025, 05:50 AM
Never click on suspicious emails, never call the so called tech center number on these suspicious emails. Always get out of those emails and go directly to the website referenced in the email.

As for this SS email, his is a legit email. Go directly to the SS site and transition your account. I did this earlier this year or late last year.

M2inOR
05-14-2025, 07:38 AM
Here is a copy of an email I got last year after I transitioned to using login.gov for my SSA account. Lots of good information. Previously, I had used id.me to validate my login to SSA for my account.

I use Gmail for all my email, as it's easy to search for info from past emails. I've had several email addresses over the decades, and switched everything to Gmail decades ago.i even use Gmail to access old email addresses I've kept.

Mike
------


On 11/20/2024, you successfully linked your LOGIN.GOV credentials to your existing Social Security account. Please remember to sign in at Social Security (http://www.ssa.gov/setup) and click “Sign in with LOGIN.GOV” to access your online account.

If you did not make this request, call us toll-free at 1-800-772-1213. We can answer specific questions from 8 a.m. to 7 p.m., Monday through Friday. Generally, you will have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778.

Social Security may use an Identity Services Provider to help verify your identity and protect your privacy when you register to do business with us online. When we verify your account, our Identity Services Provider may use information from your credit report to help confirm your identity. As a result, you may see a “soft inquiry” entry with the Identity Services Provider on your credit report. This entry shows that we made an inquiry at your request, and the date of that request. This soft inquiry will not appear on a credit report from any other provider.

Soft inquiries are not reported to lenders and do not affect your credit score. You do not incur any charges related to them. Soft inquiries appear only on a credit report issued to you and are generally removed from your credit report within 12 months.

Once you have registered for an online account, you will not create new soft inquiries when you sign in to access our services.

For more information about our Identity Services Provider, please visit Security and Protection | my Social Security | SSA (http://www.ssa.gov/myaccount/security.html)

Thank you for using the Social Security Administration's services at Social Security (http://www.ssa.gov/setup) online.

Please do not reply to this email, as we are unable to respond to messages sent to this address.

retiredguy123
06-09-2025, 05:56 AM
Social security only uses snail mail!
Note that I just received (this morning) an email message from Social Security with a link to my account.