Direct TV and Phone Internet

[3puttharry]

Sorry if this has been discussed before. I understand from Direct Satellite TV they provide internet from Century link phone service. Can anyone comment on the internet quality/speed from Century phone service? Thanks need to make a decision soon.

[Floridagal]

I have century link for my internet and phone and just had direct tv installed and have no problems with either the phone, internet or tv. I find the internet quite fast.

[Ohiogirl]

In Ohio, we have AT & T Uverse cable and internet (stepson pays for it since he lives here year-round), Directv and Century Link DSL for internet in TV. I don't notice any difference.

[cybermuda]

You need to check with CenturyLink - we signed up last year with DirecTV on a two-year contract as their package (at Best Buy) claimed they were linked with CenturyLink and we would get a bundled discount for internet, but when we went to CenturylLink to complete that part of the sign-up they said they had switched affiliation to Dish.

I complained to DirecTV and they credited me with the discount, but maybe only because the switch was recent.

CenturyLink has also more-than-doubled prices on us. Initially we paid around $16 per month for internet when we were here, and $3 on vacation plan. Now they charge $31 while here and $17 on vacation plan. It may be that we were receiving the wrong rates initially, but still a bit of a shock.

They also made it harder to go on and come off vacation. We used to just go on the website and click on a button. Now we have to call. Not a major gripe, but it all adds up.

For telephone we use MagicJack with which we are very pleased.

[Ohiogirl]

We have our internet on vacation for $0 from CenturyLink, and DirecTV for $0, about $16 for basic landline - it's only about $26 when not on vacation.

I think DirecTV just extends the 2 year contract, there was no problem putting on vacation.

At CenturyLink I was first told could only put the phone on vacation, not the internet. When I asked how much to reconnect if I just discontinued it, I was told $15 and transferred to the person who tries to keep your business.

I finally got the promised $5 bundled discount, but it wasn't easy. I kept being told it had to be done from the other end (either CenturyLink or DirecTV). Persistence paid off (I think - the bills are difficult to comprehend, probably on purpose). We just switched from Comcast to DirecTV last November.

[John_W]

I called Directv before we left Baltimore to tell them we were moving just like they tell you in their commercials. When I told them my new zip code they said we'll transfer you to the bundle department. Bundle said I would get $5 off my Directv, I thought I rather speak with Century Link directly when I arrive and declined the offer.

In July we went to Century Link on 441/27 by Longhorn Steaks. Told them I wanted internet and home phone and that I was getting Directv shortly. They said I would get $5 off my Directv bill, OK that's nice but not great. They said I could get internet 768 bps for $14.99 or 1.5 speed for $19.99 and my phone would be $39.98 with unlimited long distance, call waiting and caller ID. I said I have a cell phone and only wanted a basic phone with no long distance. I said in Maryland I had a basic Verizon phone for $21 a month. They said, if I did that then they would have to charge me more for the internet.

So I took the 1.5 internet and home phone with long distance and they said it would be $59.98 or about $75 a month with tax.

So far phone service and internet has been really good, Directv is no different than I had in Maryland except for the local channels. I have added NFL Sunday Ticket.

My first bill arrived last week and it was $202, I immediately called the customer service number when I noticed my basic plan was $77 and not $59. They said the first month has a lot of extra fees, installation charges and you're billed 1 plus months. I told him it was still too high and I had a plan that was suppose to be $59.99, he said they didn't have any plans for $59.99. He said, I'm in Orlando but I'll transfer you to the 'save desk' in Charlotte but you didn't hear that from me.

While this was going on I opened their website and saw a plan for $54.99 that had 3.0 speed and the same phone service. When I spoke to the guy in Charlotte, he said wait a minute, there are a lot of extras on here and he cut my first bill to $102. Then he said, you want the $54.99 plan, I said yes, he said I'll give you that and change your internet to 10.0 speed. On Monday my internet went up to 10.0, I haven't received my second bill but he said with the $7 subscriber line fee and tax it should be about $70.

That's my experience in the first month with Century Link. So be careful with what they tell you at the sales center and make sure your bill is what they say. However, in their defense they do make adjustments rather quickly.

[ladydoc]

We have direct tv and century link for phone and internet. We got the $5 discount with no problems and we have the extra fast internet, which cost $10 more a month. We got great deal on direct tv for $34.99 for 200 something channels and 9 extra movie channels. HBO, SHowtime, Starz and Cinemax free for 3 months. Free NFL for one year. We have 4 hookups, 1 dvr box, 1 dvr receiver and 2 regular hd receivers. Free HD with autopay. We got this last month. It is for one or two years, don't remember. Our internet is faster then our satellite hookup was back home. We are very happy with the service.

[cybermuda]

We have our internet on vacation for $0 from CenturyLink, and DirecTV for $0, about $16 for basic landline - it's only about $26 when not on vacation.

I went into CenturyLink at Rolling Acres today, posing as a potential new customer, and they quoted me $29.99 per month for the basic internet, increasing to $49.99 after one year.

Sounds like I need to telephone their Customer Service and negotiate a sweet deal by threatening to cancel my service.

[Mark1130]

We have direct tv and century link for phone and internet. We got the $5 discount with no problems and we have the extra fast internet, which cost $10 more a month. We got great deal on direct tv for $34.99 for 200 something channels and 9 extra movie channels. HBO, SHowtime, Starz and Cinemax free for 3 months. Free NFL for one year. We have 4 hookups, 1 dvr box, 1 dvr receiver and 2 regular hd receivers. Free HD with autopay. We got this last month. It is for one or two years, don't remember. Our internet is faster then our satellite hookup was back home. We are very happy with the service.

Note to self;

Go to Ladydoc house for Sunday football...:beer3:

[John_W]

I went into CenturyLink at Rolling Acres today, posing as a potential new customer, and they quoted me $29.99 per month for the basic internet, increasing to $49.99 after one year. Sounds like I need to telephone their Customer Service and negotiate a sweet deal by threatening to cancel my service.

That's another point of contention. The guy in Charlotte told me my 10.0 internet and telephone for $54.99 a month was locked in for life, so I know that is negotiable.

We have direct tv and century link for phone and internet. We got the $5 discount with no problems and we have the extra fast internet, which cost $10 more a month. We got great deal on direct tv for $34.99 for 200 something channels and 9 extra movie channels. HBO, SHowtime, Starz and Cinemax free for 3 months. Free NFL for one year. We have 4 hookups, 1 dvr box, 1 dvr receiver and 2 regular hd receivers...

For new customers they are giving away the moon. Also if you are moving and call ahead and take your equipment with you they will give you NFL Sunday Ticket for free. Unfortunately I've been with Directv since 2008 and finished my move just before the lockout ended. So I called and complained and said I've been a good customer. They gave me NFL Sunday Ticket $10 off a month and knocked another $10 a month off my whole bill for 12 months. Not a great deal but better than nothing, I found it pays to complain.

[aljetmet]

I read some where on the Directv website that if you get free NFL ticket you must buy it for the 2nd year...

I have had the Ticket since 2000 but now I'll be watching the games from NY via my $100 Vulkano at my son's house.... Was watching the Mets but I have given up :(

[BigLew]

Sorry if this has been discussed before. I understand from Direct Satellite TV they provide internet from Century link phone service. Can anyone comment on the internet quality/speed from Century phone service? Thanks need to make a decision soon.

it is the same as att u-verse but from century link, it is IPTV (internet protocol tv) so far it has been great, and we bundled it with phone and internet
:D

[3puttharry]

Thanks for all the support. Can the modem and wifi I purchased for comcast internet work on century link? If not can you hv wifi on century link? Thank you

[logdog]

Thanks for all the support. Can the modem and wifi I purchased for comcast internet work on century link? If not can you hv wifi on century link? Thank you

Your modem for Comcast is a cable modem. CenturyLink uses a DSL modem. They are not compatible. Your wifi router for your home network should work on a DSL modem.

[John_W]

I'm in Tamarind Grove and my Century Link is what they call 'fiber to the curb', I have no modem. I plug my router or computer straight to the wall jack via an enthernet cord. I guess that combined with my 10.0 speed means I have about the best home setup available.

[BigLew]

I'm in Tamarind Grove and my Century Link is what they call 'fiber to the curb', I have no modem. I plug my router or computer straight to the wall jack via an enthernet cord. I guess that combined with my 10.0 speed means I have about the best home setup available.

yep thats what I do with Prism

[3puttharry]

I'm in Tamarind Grove and my Century Link is what they call 'fiber to the curb', I have no modem. I plug my router or computer straight to the wall jack via an enthernet cord. I guess that combined with my 10.0 speed means I have about the best home setup available.

Did the ehernet wall jack come w yr hs or did century install it? Can u still hv wifi? St james must hv fiber to curb too wd u agree? Thanks

[John_W]

Did the ehernet wall jack come w yr hs or did century install it? Can u still hv wifi? St james must hv fiber to curb too wd u agree? Thanks

I had a telephone jack on the partition wall at the end of the kitchen bar and when the Century Link installer came out I told him this is where I want to put my router as well. He installed the Ethernet jack at that time. Since St. James is newer than Tamarind Grove I would think you would be getting the same services as us.

[boobear51751]

We pay for the fiberoptic internet and are suppose to get a speed of 25. It has never happened in the 5 months we have owned it. I do a speed check all of the time to see what we are getting. The billing is all over the place from month to month. The Direct TV goes out quite a bit down here in Florida when it rains or the wind is blowing pretty good. Sometimes for a few minutes and other times for a great amount of time.
Thanks for the information on the pricing. I am going to call right now and see what they are going to do for us.

[logdog]

I'm in Tamarind Grove and my Century Link is what they call 'fiber to the curb', I have no modem. I plug my router or computer straight to the wall jack via an enthernet cord. I guess that combined with my 10.0 speed means I have about the best home setup available.

I forgot you newbies already have fiber running in your homes. Those of us who have been here more than a year still have the old technology. I'm jealous.

[cybermuda]

hey, I'm still using telex...

[senior citizen]

Sorry if this has been discussed before. I understand from Direct Satellite TV they provide internet from Century link phone service. Can anyone comment on the internet quality/speed from Century phone service? Thanks need to make a decision soon.

In Vermont Direct Satellite TV "bundled" us with Fairpoint Telephone Company and we've had no problems........the internet service is quick and we also have wireless......everything is very fast. We have Windows 7 operating system on our HP computers so it's all the latest......took a little getting used to after XP. Our only problem with Direct Satellite TV is everytime there is a thunderstorm passing through, we lose our "signal". Does this happen in Florida as well with the daily storms during the summer??? We've been wondering what will happen in Vermont when we get our snow storms and blizzards? No satellite signal?

[Irishkatie]

Sorry if this has been discussed before. I understand from Direct Satellite TV they provide internet from Century link phone service. Can anyone comment on the internet quality/speed from Century phone service? Thanks need to make a decision soon.

In Northern Mi we have DISH, not DIrect TV - does anyone use DIsh vs Direct and if so do they bundle with a phone and cables service ? We are moving down in September and trying to decide prior to the move. ALso we will be still be producing a travel show for WJR radio station in Detroit so need fast cable speed and good land line.

[John_W]

In The Villages Directv is sort of bundling with Century Link. They say later this year you can pay everything on one bill, but in the meantime you get $5 off on your Directv bill if you're with Century Link. I have Century Link for home phone and internet.

Everybody has problems with Directv when there is rain. Unless it's an extremely heavy storm you won't lose your basic non-HD channels. So for example if you are watching TNT, go to TNT basic. If you have made a list of your favorites you can bring the other channels back onto the menu by clicking the yellow button on the remote and enter 'all channels', now you'll see duplicates of all your channels that have HD. For TNT you'll have two channel 245's. Sometimes the rain can be heavy and you'll lose it longer, but that only happens a couple of times a year. If your an NFL fan then Directv is the only way to get NFL Sunday Ticket after you move here.

The internet speed with Century Link I think can go up to 25.0, I have fiber to the curb at 10.0 speed with Century Link.