CaliforniaGirl
09-12-2011, 11:45 AM
I just had Prism TV installed last Friday. I already had DSL (3.0) & phone with CenturyLink.
I am very happy with Prism, but my DSL has slowed to a crawl. I have CNN as my home page, and it takes 90 seconds to load - it's like watching paint dry. I did not have this problem pre-Prism installation. CenturyLink customer service had me do a speed test, and it tested at 2.77 mps which is fairly in line with the 3.0 I'm paying for - however, in actual fact my AOL dial-up of 10 years ago was faster. So they're saying it's my computer, not their service. But it's funny how this change happened immediately following Prism.
Has anyone else experienced similar issues?
I am very happy with Prism, but my DSL has slowed to a crawl. I have CNN as my home page, and it takes 90 seconds to load - it's like watching paint dry. I did not have this problem pre-Prism installation. CenturyLink customer service had me do a speed test, and it tested at 2.77 mps which is fairly in line with the 3.0 I'm paying for - however, in actual fact my AOL dial-up of 10 years ago was faster. So they're saying it's my computer, not their service. But it's funny how this change happened immediately following Prism.
Has anyone else experienced similar issues?