Comcast and universal remote

[TunaFish]

Has anyone got a universal remote to work with the new dta box from Comcast? I have a RCA universal remote that I can't seem to program. I tried all the codes and even tried auto program. Thanks.

[Uptown Girl]

We haven't had success with our Universal remote either. Hubby is going to try taking it back to where he bought it (TV and electronics store) to see if THEY can re-program it. Meantime, we are using the remote that came with the TV, but,

Heck.... we are have difficulty just getting the channel to change 1/2 the time.
Never had this problem with Comcast where we lived previously. It's annoying.

[wesmin]

make sure you are using code for tv

[villages07]

I researched this briefly when the DTAs were switched on. As I recall, most older and existing remotes use infrared technology to talk to the receiver but these Comcast DTA boxes use a newer and different technology so older remotes won't work with it. You have to use the plain Jane Comcast DTA remote.

[RayB]

I also had trouble programing the new comcast remote on all three units I received from comcast. I called the telephone number listed in the papers received with the units received and they worked me through the process. For each television brand I had they gave me a different code to enter in the remote. The new comcast remotes now work just fine. I was told once I put the television remote on channel 3 to put it away and only use the comcast remote provided. The only time I need to use the original tv remote would be when I need to adjust the settings on the tv such as color, tint, etc. I really like the comcast remotes because they are SIMPLE.

[red tail]

dontcha hate it when the elecronics are smarter than we are !!!!

[Bogie Shooter]

Just ask the young grandchildren when they visit.

[RichieB]

Just ask the young grandchildren when they visit.

Yeah, they seem to have a knack for figuring out the "adult-proof" stuff. :laugh:

[villages07]

I also had trouble programing the new comcast remote on all three units I received from comcast. I called the telephone number listed in the papers received with the units received and they worked me through the process. For each television brand I had they gave me a different code to enter in the remote. The new comcast remotes now work just fine. I was told once I put the television remote on channel 3 to put it away and only use the comcast remote provided. The only time I need to use the original tv remote would be when I need to adjust the settings on the tv such as color, tint, etc. I really like the comcast remotes because they are SIMPLE.
Yes, this is the process to get the Comcast remote to work with your TV.

I believe the OP was trying to get their TV/Universal remote to talk to the DTA box...that's where the difficulty arises. The Comcast remote is very barebones whereas the universal/ original TV remote has lots of extra features like audio controls, picture width, input selector,etc. I would rather use my original TV remote to control the DTA, but, not happening.

[Uptown Girl]

Thanks for the info! (I never WAS electronically inclined...:ohdear:)

[BigLew]

I believe these device have a randomizing factor built in just to mess with our heads!