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BKZ1234
02-27-2012, 01:51 PM
I have a 4 tooth upper front teeth temporary partial. I am in the process of getting implants.

On Friday at lunch, I broke off 3 of the teeth. Being Friday, many dentist offices are closed including mine. So I stopped in at LAKE QUALITY DENTAL AT THE VILLAGES located at 1503 Buenos Aires Blvd. Building 125.

I met with Dr. Phuong D Ta. I told her what happened and asked if she could repair it. She told me I could super glue it myself, or she could do it. Not feeling comfortable with me doing super glue I asked that she do it. She told me to return in 45 minutes..

When I returned I was presented with a bill for $285.00. $225.00 for the repair and $60.00 for the consultation ( this lasted 2-3 minutes - no exam, no x-ray - just handing her the broken partial.

Needless to say I was quite taken back with the size of the bill - and protested the amount. Finally, the Dr. took off $60.00 for the exam leaving me no choice but to pay the $225.00. (she kept insisting she used some special oven to make the repair)

On Sunday evening, the 3 teeth broke off again. On monday morning I went to a different dentist with whom I have a future appointment. (I have never been to this dentist before) I showed my problem to the tech in the office - she said she could do a temporary fix on this for me. She also glued it back together. When I asked how much, she said absolutely no charge for something like that.

Now here is the dishonest part of LAKE QUALITY DENTAL. In today's Daily Sun (February 27, 2012) on page D5 of the lifestyle section is an ad for LAKE QUALITY DENTAL which advertises new patient EMERGENCY EXAM for $20.00.
This includes exam, x-ray and consultation. This is a far cry from the $60.00 she tried to charge me.

THEREFORE, I WOULD HIGHLY RECOMMEND ANYONE NOT DOING BUSINESS WITH LAKE QUALITY DENTAL AT THE VILLAGES.

There are so many good dentists in The Villages, why do business with such a dishonest, arrogant and incompetent dentist.

Jhooman
02-27-2012, 07:52 PM
Last month I broke a crown and was referred to Dr. Ta. I was treated honestly, fairly and full disclosure of her costs. I was grateful I was taken in on short notice. I will use Dr. Ta in the future.

zcaveman
02-27-2012, 08:37 PM
We had an emergency on a Friday and got $20 special. In fact when I called, the receptionist asked where I heard about them and I told her the ad in the Daily Sun and she said we would get the $20 emergency exam special.

They did a good job and we will return for the final work.