Whirlpool Appliance Problems

[karostay]

Hey there fellow villagers.
Is any one but me having issues with their new Whirlpool appliances?
1st There was a problem with the microwave oven in Dec.
That was fixed promptly Hats off!..
Now in the past 2 weeks my automatic ice maker needs to be reset no less that 5 times a day or no ice.
There is an internal on off switch located just behind the ice storage bin..
I Called service they scheduled an appointment for the next day
again hats off!..
The explanation from the service tech to resolve my issue was not what i really expected.He told me there was no adjustment and the actions of opening and closing the freezer door causes the switch to move to the off position.
Just place a piece of tape over the switch in the on position was his resolution.
3rd . The refrigerator side constantly has moisture buildup inside everything is wet.His comment was were opening the door to many times humidity was the issue
I'm going to call home warranty my one year is almost up i don't think i should have to live with an appliance that's not functioning properly..Just wondering is it only me or are there others ?

Thanks

[asianthree]

Problem with our dishwasher but too late after our one year, extended warrenty was more than the cost of new so we will replace

[getdul981]

Hey there fellow villagers.
Is any one but me having issues with their new Whirlpool appliances?

Thanks

Nope......................Not Yet!!!

[champion6]

No problems since arriving in Oct. 2011.

[Bogie Shooter]

Hey there fellow villagers.
Is any one but me having issues with their new Whirlpool appliances?
1st There was a problem with the microwave oven in Dec.
That was fixed promptly Hats off!..
Now in the past 2 weeks my automatic ice maker needs to be reset no less that 5 times a day or no ice.
There is an internal on off switch located just behind the ice storage bin..
I Called service they scheduled an appointment for the next day
again hats off!..
The explanation from the service tech to resolve my issue was not what i really expected.He told me there was no adjustment and the actions of opening and closing the freezer door causes the switch to move to the off position.
Just place a piece of tape over the switch in the on position was his resolution.
3rd . The refrigerator side constantly has moisture buildup inside everything is wet.His comment was were opening the door to many times humidity was the issue
I'm going to call home warranty my one year is almost up i don't think i should have to live with an appliance that's not functioning properly..Just wondering is it only me or are there others ?

Thanks

We need a follow-up................what did they say??

[karostay]

Home warranty dept wrote up a ticket and submitted it to my builder.
I'll keep you posted as it unfolds

[kentucky blue]

Problem with our dishwasher but too late after our one year, extended warrenty was more than the cost of new so we will replace

I have a 6 plex rental property in Lexington that i'm converting to condominiums.I'm removing all the old appliances while remodeling the kitchens.The refrigerators and stoves were all 35 year old GE's.They just don't make appliances like they use to,if you get 15 years your doing terrific.Whatever happened to the pride and workmanship in building something that really last?:shrug:

[rhredd1654]

I have a Whirlpool washer that takes a good two minutes for the water to start flowing. Just had my inspection, but the inspector said to call Whirlpool, which I will do. BTW, Villagers have a two year Whirlpool warranty on all appliances, not one.

[goodgrief]

We'll be trading or selling those appliances that come in the new house. Have a Whirlpool stove in the leased property and HATE it. Doesn't cook right. Same appliances in the spec we're buying but in stainless. Soooo....I have heard if you havne't used them there is a person who will buy them from you. Gonna do that and a GE stove and whatever else fits the bill.

Whirlpool and kenmore have never had a good run with us.

[missypie]

My parents had a similar problem with the ice maker. If your freezer comes with an infrared sensor also known as a micro computer, and if that is the switch that needs to be taped up then the micro computer needs to be replaced. Tape??? Really??? How about a band aid?

How about FIXING the problem!!!! That's what I would say.

Good luck with this.

[bobdel]

Just closed in July in Sanibel. The appliances were extended to a 2 year warranty. We were given a Whirlpool extended warranty number that supposedly covers all the appliance. Assume everyone is getting this now?

[Love2cruise]

I have a 6 plex rental property in Lexington that i'm converting to condominiums.I'm removing all the old appliances while remodeling the kitchens.The refrigerators and stoves were all 35 year old GE's.They just don't make appliances like they use to,if you get 15 years your doing terrific.Whatever happened to the pride and workmanship in building something that really last?:shrug:

The appliances that "used to be" were probably made in USA, i'll bet the Whirlpool ones are made in China, so that's what happened to "pride and workmanship!"

[DENNIS G]

When we bought our house, said we had the best GE offered as an upgrade. Well, 6mo-dryer died, was fixed but only lasted 8 month, then the washer went out. Refrigerator had to be reset nearly every week (unplug it for about a minute) then would work again. The techs could never fix it. The range was ok except oven temp was off 80 degrees. Replaced all with Samsung, has been 4 years and no problems with any of them.

[Debfrommaine]

So far so good since last October w/the Whirlpool appliances.

[nancy829]

We are also having issues. We have KitchenAid (owned by Whirlpool). We had the same problem with moisture building up in the refrigerator; our fridge has a switch in it that just needed to be reset. Problem corrected.
The dishwasher just totally failed; turned out to be the entire control board had to be replaced.
Our biggest issue is with our oven. We had to have the thermostat replaced immediately; 350 degrees was really 415 degrees and everything burned/overlooked. We had service out just today because the oven gives off a lot of heat; we were told today that OUTER surfaces on the oven could get as hot as 183 degrees and this was considered acceptable. If you are cooking anything that gives off moisture, steam escapes from the oven and makes the door handle very wet and very hot; this is considered part of the design and we were told to cover foods that give off moisture (LOL). The side issue with this is that the moisture drips down between the inside and outside glass on the door; this is impossible to clean.
Neither The Villages, DelAir, or Whirlpool have been of any assistance. suggestions welcome.

[CFrance]

It's true that if you have a new house, all your original appliances come with an extra year warranty. So two years of warranty. They should fix this, not give you ridiculous work-arounds.

[Happinow]

We had a problem with our fridge humming loudly when compressor runs. Tech came back 3 times to insulate the fridge better. Still hums but if I push on it in the right spots it quiets down. Ice maker......twice it dispensed ice with black plastic broken parts in the cubes. Ice maker replaced and problem fixed. Fridge also makes a banging/clicking nose. tech says the fridge makes certain noises and we need to get use to the noises it makes. (chuckle chuckle) Dishwasher leaves a horrible film/residue on the dishes and cleans very poorly. I have to wash a lot of the silverware after it comes out of the dishwasher because it doesn't get some of it clean. Doesn't dry the dishes. When Warrenty runs out we will replace appliances one by one. Will never buy whirlpool again.

[dotti105]

Appliance are not like the used to be for sure!

I really don't know what to think about the appliance pkg. We will try to delete or sell them most likely.

Consumer Reports shows that most appliances have major issues these days. I think a lot of it is all the bells and whistles that we all want and love. More computerization and more to go wrong.

I currently have an LG refrigerator that I love, BUT, it is a replacement for my original LG that actually CAUGHT ON FIRE!! The light that goes on when you open the door, never went off, who knew?? We were smelling what we thought was a gas leak and finally realized that it was the light in the top of the double door, freezer on the bottom refrigerator compartment.

The light had heated up so much that it had burnt the plastic housing around it and melted the white roof of the fridge. It also melted the food containers on the top shelf. Everything was singed black. We called LG, as we had not bought the extended warranty they would not help. The fridge was 15 mo old. They claimed that they had no other similar reports.(hmmm)

I looked my model up on line and there were tons for reports.

I went to the furniture store that sold it to me, they are Awesome!!!!

They did not have to do anything for me, but they did. They replaced the refrigerator with a new LG. This one has tiny little led lights instead. I was reluctant to take another LG. But that was my only option. A free LG or buy something else. For a $2800 refrigerator I decided to take the new LG and it has been awesome.

Obviously a design flaw. And a serious one. But I think all the appliance makers are alike. bells and whistles and intricate design that is expensive to repair and easy to malfunction.

I will go with the top consumer report picks and read the reviews and see what we end up with. If we weren't going to be renting out our home in Utah I would drag that newer LG with us.

The furniture store is RC Wiley. A fantastic store with great prices, sales, inventory and service. I will really, really miss them. If any of you have ski resort homes in Utah, you know them well. I dream of finding a store with the selection, price and integrity when we move. Sigh!!!!!

[The Buckeyes]

The appliances that "used to be" were probably made in USA, i'll bet the Whirlpool ones are made in China, so that's what happened to "pride and workmanship!"

Unless this is a fact....it's just your opinion!

[susiejwill]

Whirlpool side-by-side refrigerators are produced in Ramos Arizpe, Mexico. IMO.

[Happinow]

Unless this is a fact....it's just your opinion!

Our fridge repair man said that most appliances, regardless of their brand, have parts that are the same. For instance, on a Maytag dishwasher the same parts are used on a whirlpool dishwasher. On a LG fridge they use the same ice maker that's in a GE. So, I drew the conclusion that they make approximately the same quality of appliance but stick another tag on it. Most appliances are made in China hence the poor quality and durability. That's just my opinion.

[Susan G]

Hey there fellow villagers.
Is any one but me having issues with their new Whirlpool appliances?
Thanks

Yes, I too have joined the ranks of those disappointed with Whirlpool appliances provided with our new homes. My refrigerator had a "puddle" running from beneath it when I moved in last year. I bought a 1 yr old CYV which came with an appliance contract from outside repair firm. They came out and said the water supply for icemaker was never connected properly by Villages contractor upon installation. Water had been spraying on the wall and bowed out the side of the cabinet. Conveniently "out of warranty" past one year.

Refrigerator is now just 2 yrs old and water is once again coming out from beneath it. Neighbor pulled it out, the water supply is connected, no condensation in tray underneath, so I am just leaving it out and looking to replace it and kick it to the curb. Pure trash! Now I know where they get the name WhirlPOOL as it sits in a pool of water.:mad:

[Rango]

Problem with our dishwasher but too late after our one year, extended warrenty was more than the cost of new so we will replace

We bought a new home in Sept. We were told that The Villages extends the factory warranty by 1 year!

[getdul981]

Our fridge repair man said that most appliances, regardless of their brand, have parts that are the same. For instance, on a Maytag dishwasher the same parts are used on a whirlpool dishwasher. On a LG fridge they use the same ice maker that's in a GE. So, I drew the conclusion that they make approximately the same quality of appliance but stick another tag on it. Most appliances are made in China hence the poor quality and durability. That's just my opinion.

For what it' worth, we were told that LG and Samsung are both products of South Korea. Not exactly made in the USA, but not China either. We just purchased a new LG washer and dryer to be delivered next week. Hope they live up to the hype.

[BarryRX]

Although our appliances were only 3 years old, we decided to replace them. They just had the feel of "contractor grade" appliances, and they were very noisy! We first went to HH Gregg in Ocala but the service was so terrible we went up the road to Sears. We purchased a new induction range, microwave, dishwasher, and refrigerator and are very happy with them. Will probably replace the toilets next. I am tired of plastic parts breaking. We just didn't get top of the line stuff when we purchased our home, but I guess that's standard unless you're having your home custom made. By the way, the induction range is very cool. I feel like I have a new toy!

[TraceyMooreRN]

I know this is an old thread--but seriously WHIRLPOOL refrigerator is giving me problems.

The white plastic cracked! Yep inside the side by side (refigerator side) cracked at the bottom and then along a shelf line. So, I called Warranty and was promptly told call Whirlpool.

Whirlpool referred me to Fields Appliance. A man came out and (I kid you not)--applied apoxy, told me to let it sit for 24 hours. I did--I have been busy for the last several weeks but I am still not happy. Every time I open the refrigerator I see the apoxy. Now--I have yet ANOTHER crack! I googled this an seems it is a whirlpool flaw. Geesh--I hope I am not stuck with this junk in my new house. I purchased 3/13/13....calling Warranty Dept again tomorrow.