View Full Version : Tipping for take-out?
Taltarzac725
05-26-2012, 08:07 AM
What's your opinion about tipping for take-out? We have usually been giving about 10% to the restaurant from which we pick-up take-out. We probably get Crispers take-out the most often.
missypie
05-26-2012, 08:22 AM
We tip on take-out.
Just 10% unless I've asked for something off the menu that is made special for me, then 20% for sure.
jimbo2012
05-26-2012, 08:59 AM
No way, you're not being served.
nitehawk
05-26-2012, 09:00 AM
10%
kentucky blue
05-26-2012, 09:06 AM
What's your opinion about tipping for take-out? We have usually been giving about 10% to the restaurant from which we pick-up take-out. We probably get Crispers take-out the most often.
10% .Since your still getting service,though it's not table service,somebody had to put your order together and it took away the time they could have been doing something else.Plus the fact they rely on tips,since they are paid very little.As long as they are courteous and get your food out in a timely matter 10% seems fair,since in most cases it's only a few bucks.But i once gave an Outback Steakhouse waitress $50 on a $15 takeout order, and told her to keep the change.....................................my daughter.
njbchbum
05-26-2012, 09:12 AM
restaurant where i simply grab an already set up order, pay cashier and leave [pizza/chinese] - don't tip unless i have asked for more than dinner for four or something not on the menu.
restaurant or quick serve where a counter server must prepare/gather my selection [dunkin donutd/brooklyn bagel] - tip 10%.
restaurant delivery - 15% for door-to-door service.
i tip the server who waited on me - not the cook, the restaurant or the cashier.
memason
05-26-2012, 09:32 AM
How is it that restaurants get a "base on balls" with respect to paying a living wage to their employees? Why is the consumer expected to subsidize their labor costs, over and above the price of the food? Personally, I don't buy that the food is cheaper, due to tipping the staff.
Just seems to me that the purpose of tipping has lost it meaning, over the years.
So my question is this: What is the MINIMUM service you expect from a server, without paying a tip?
jblum315
05-26-2012, 10:00 AM
I tip a delivery person, but not if I pick the order up.
graciegirl
05-26-2012, 10:15 AM
I tip a delivery person, but not if I pick the order up.
Same with us.
redwitch
05-26-2012, 10:45 AM
I used to not tip for take out, thinking that it was nothing to bag my order and hand it to me. After watching my daughter when she worked at Applebee's, I changed my mind. There is actually more work entailed in a takeout than there is in serving someone at a table. So, takeout now gets at least 20% from a sit-down restaurant. A Starbucks, Dunkin-Donut, etc. gets $1.00 and any change that came with the order. If there is a takeout counter (like at a deli), it is $1-3, depending on how much I order and what is self-serve. Delivery is $1-5, depending on amount of bill and distance. Strangely, I've even been known to tip at a fast food restaurant like Burger King if the person taking my order or delivering my food got me to smile or just generally feel good.
Tweety Bird
05-26-2012, 12:03 PM
I don't tip if I pick something up. I did all the work!!!!!!!! And, the reason I pick it up is so I don't HAVE to tip. Enough is enough.
raynan
05-26-2012, 12:10 PM
We also do not tip on take-out.
Francie
05-26-2012, 01:11 PM
I absolutely tip for takeout. 10%. The server on takeout duty has to package all the food, condiments, side orders, utensils, etc. They typically are assigned the take out station for their shift, hence do not have the opportunity to earn as much in tips as the other servers.
Takeout is a convenience and the servers have to prepare your order, so at least a small tip is appropriate.
BBQMan
05-26-2012, 01:20 PM
Francie, You are right! However I go to 15 to 20%. Redwitch is right, there is work involved for these people and they need to be compensated. Tips are a major part of restaurant workers incomes and are recognized as such by the IRS. They are different from fast-food places that fall under minimum wage and to laws. As I read this, I am reminded why Villagers have the reputation, well deserved, of being lousy tippers. If you cannot afford to tip, you should stay at home and prepare your own food. BTW, your pizza delivery guy/gal should get at least five bucks, IMHO.
nonseniorresident
05-26-2012, 04:29 PM
Absolutely 10%. More if they are fast and efficient and ESPECIALLY if they are in the middle of a busy dinner rush. If you get food at a The Server is doing almost the same amount of work except less less visits and they get to use that table as a piece of real estate for another guest. That is why it is not 20% but if you tip nothing expect to stand around waiting for your food and the order to likely be wrong next time. If you tip nothing, they are paying to take the time to take your order, put it together, and cash you out. They still have to tip out (bar/busser/host) and pay taxes on those sales event if it is takeout.
If it isn't a full-service establishment, it is still a courtesy to tip, but not expected unless it's a big or complicated order. But if you get a takeout lunch from Panera or Crispers, don't bother tipping.
Shimpy
05-26-2012, 04:51 PM
I don't tip if I pick something up. I did all the work!!!!!!!! And, the reason I pick it up is so I don't HAVE to tip. Enough is enough.
Agree. Restaurants have trained US to pay their employees for them and many of us blindly accept that. Do you tip the cashier at Publix? She did as much or more than ringing up your pizza that you picked up at a restaurant.
Tipping is hardly logical in this country. You tip a taxi driver but not an airline pilot. Who do you think is more responsible for your life?
nonseniorresident
05-26-2012, 04:59 PM
Agree. Restaurants have trained US to pay their employees for them and many of us blindly accept that. Do you tip the cashier at Publix? She did as much or more than ringing up your pizza that you picked up at a restaurant.
Tipping is hardly logical in this country. You tip a taxi driver but not an airline pilot. Who do you think is more responsible for your life?
You are missing the point. Please read my post above. If you want to order takeout food and not tip...order from a non-tipping/non-full-service establishment like publish or Subway etc! Publix cashiers gets paid WAY more than Servers (more than double) and Pilots get 10x what Taxi drivers make! Tipped employees get paid HALF of minimum wage to account for tips. THAT IS THEIR PAY. You stiff a server for takeout then they are taxed and still tip-out other employs based on a set percentage of sales regardless if its takeout or dine-in so they are PAYING to work.
Shimpy
05-26-2012, 05:52 PM
You are missing the point. Please read my post above. If you want to order takeout food and not tip...order from a non-tipping/non-full-service establishment like publish or Subway etc! Publix cashiers gets paid WAY more than Servers (more than double) and Pilots get 10x what Taxi drivers make! Tipped employees get paid HALF of minimum wage to account for tips. THAT IS THEIR PAY. You stiff a server for takeout then they are taxed and still tip-out other employs based on a set percentage of sales regardless if its takeout or dine-in so they are PAYING to work.
Tipping is and was originally set up for exceptional service. When I walk into Vinnie's Pizza to pick up my pizza that I ordered on the phone and the person behind the counter hands it to me and rings up the register he or she doesn't deserve a 15 to 20% tip, regardless of what he or she is paid. A tip for pushing a few keys on the register? Where's the exceptional service?
The example of the pilot above is getting paid 10x the taxi driver but carries 10x the people, 100x times the distance and has 1000x times the training. Are we suppose to make all employees paid the same by tipping or not?
nonseniorresident
05-26-2012, 06:08 PM
Since you obviously didn't respond to my first post when replying to my 2nd...here's my point once again:
"Absolutely 10%. More if they are fast and efficient and ESPECIALLY if they are in the middle of a busy dinner rush. If you get food at a The Server is doing almost the same amount of work except less less visits and they get to use that table as a piece of real estate for another guest. That is why it is not 20% but if you tip nothing expect to stand around waiting for your food and the order to likely be wrong next time. If you tip nothing, they are paying to take the time to take your order, put it together, and cash you out. They still have to tip out (bar/busser/host) and pay taxes on those sales event if it is takeout.
If it isn't a full-service establishment, it is still a courtesy to tip, but not expected unless it's a big or complicated order. But if you get a takeout lunch from Panera or Crispers, don't bother tipping. "
So yeah, a pizza place is fine not to tip a carry out unless it was a big and/or complicated order.
BBQMan
05-26-2012, 09:40 PM
Tipping is and was originally set up for exceptional service. When I walk into Vinnie's Pizza to pick up my pizza that I ordered on the phone and the person behind the counter hands it to me and rings up the register he or she doesn't deserve a 15 to 20% tip, regardless of what he or she is paid. A tip for pushing a few keys on the register? Where's the exceptional service?
The example of the pilot above is getting paid 10x the taxi driver but carries 10x the people, 100x times the distance and has 1000x times the training. Are we suppose to make all employees paid the same by tipping or not?
You are right on part of this. Tipping WAS for exceptional service. Tipping today IS the way servers in restaurants make their living. Aside from truly high end restaurants, and we have none of them in or near The Villages, it is not a great living. Your servers work double and even triple shifts to make ends meet. Here in TV these are kids going through college, single moms, seniors who need a little extra income, etc. These are people working for a living and not going on welfare. They have earned your help, not your scorn.
Let me say again, if you cannot afford or do not want to tip do not go to or order out from restaurants. Buy your food from the grocery store and cook it yourself, go to McDonalds or BK or order a pizza (remember to tip the driver). Do not short the hardworking people who serve you. This continues to perpetuate the image we have in the community outside TV as being both greedy and stingy.
redwitch
05-26-2012, 10:38 PM
For those that do not tip when ordering takeout at a sit-down restaurant, consider this: Many restaurants actually have the takeout be for an entire shift that is rotated between servers. This means that for that day, the server has less tables (takeout is considered the equivalent of one or two tables).
So, they have the "joy" of:
(1) Taking the time to bag your order, get your drinks, utensils, condiments, etc.;
(2) Making sure your order is bagged so nothing spills and is according to company specifications;
(3) Having seated customers be upset that their food is delayed because the server is trying to make sure your food stays hot and is ready for pick up;
(4) Losing at least one table for that shift; and
(5) Doing all of this so that YOU don't have to tip because you ordered takeout.
HMLRHT1
05-27-2012, 12:01 AM
No one forced them to work that job did they? If they don't like what happens then they can work somewhere else.
redwitch
05-27-2012, 08:31 AM
Let's see, you're young. You may have some education, even a college degree but no jobs. Where do you propose they go to work? Wal-Mart can only hire so many people, even given that most are part-timers so that they get no benefits. The practices mentioned above are common at all major chains and many smaller restaurants.
HLMRHT, I really hope you never have a child or grandchild who is put into a predicament of being forced to work a job like this. When I was a server in college, I loved it. I didn't have to help pay my co-workers' wages. We did our set ups while on the clock. Takeouts were done by whatever server had time to bag the food up. It's a different job today and servers are really taken advantage of today. It's a hard job under the best of conditions, but the fact that these kids are taken advantage of like this is just wrong. The least we can do is have a little sympathy and help them out if we can and they've earned that tip (and, no, I won't tip for bad service -- never have, never will).
chuckinca
05-27-2012, 09:15 AM
We don't order take out.
.
zcaveman
05-27-2012, 12:51 PM
My takeout is pizza and Chinese. These are basically takeout restaurants. Why should I have to tip them?
If I get the pizza delivered I tip $3.00.
Living The Life Too
05-27-2012, 12:57 PM
Tipping for take out is a new thing! Never considered back in the day! Suddenly someone decided to put a jar out for tips and it took off. I know many places won't allow it.
A tip at a buffet is less then a full service restaurant,
We tip for service. If I drive out to get it, I don't tip. When I was younger, I did both. Carry out was not full service. The food has to be prepared regardless. If you want to make a tip, you work at a place that gives full service and THEN, you give GOOD service for the tip. You don't get a tip just because you waited on me!
You don't get a tip because you "smiled" I do that all day long and don't expect a tip.
De Lis
05-27-2012, 01:41 PM
I tip a delivery person, but not if I pick the order up.
Seriously, WHY?
nonseniorresident
05-27-2012, 02:57 PM
You are right on part of this. Tipping WAS for exceptional service. Tipping today IS the way servers in restaurants make their living. Aside from truly high end restaurants, and we have none of them in or near The Villages, it is not a great living. Your servers work double and even triple shifts to make ends meet. Here in TV these are kids going through college, single moms, seniors who need a little extra income, etc. These are people working for a living and not going on welfare. They have earned your help, not your scorn.
Let me say again, if you cannot afford or do not want to tip do not go to or order out from restaurants. Buy your food from the grocery store and cook it yourself, go to McDonalds or BK or order a pizza (remember to tip the driver). Do not short the hardworking people who serve you. This continues to perpetuate the image we have in the community outside TV as being both greedy and stingy.
:BigApplause:
Barefoot
05-27-2012, 03:14 PM
There is a jar for tips at the self-serve yoghurt shop. I guess the tips are for operating the cash register? :confused:
The people who bag your groceries at Publix do more work, and even walk you to your car and put your groceries inside. Do they get tipped?
nonseniorresident
05-27-2012, 03:24 PM
Don't they put the toppings on it too, cut the fruit, etc? A tip jar is no big deal but I think it's tacky for a place like that to have a slot for a tip on the credit card slip. That's like a guilt-trip...feel pressured to tip yet rude to cross it out.
HMLRHT1
05-27-2012, 04:36 PM
Tipping is a gratuity not a requirement. We should tip when we feel it is deserved not when someone else in society says we have to. If we have to then make it part of the bill. I generally tip 20% for full service but I rarely tip for takeout such as Chinese or pizza. Ice cream I usually put in a buck. But it's what I want to pay not what u decide I should pay. That is unless u want to give me some of your money ur so generous with? And yes my children have worked restuarants and they have to split the tips amongst everyone including the cooks. I have been told by all the conservative tea party people that if I don't like what I get payed or the benefits(lack of ) then nobody forced me to work there so I should go get another job. Then I guess their advice is good for rveryone else too.
nonseniorresident
05-27-2012, 04:44 PM
Being a considerate person also isn't a requirement, yet most feel it their duty as a human being.
memason
05-27-2012, 04:56 PM
Being a considerate person also isn't a requirement, yet most feel it their duty as a human being.
Tell me what a server should do for the wage they are paid [ as pitiful as it might be] without getting a tip? What should I expect ? What should I expect that I would pay more for?
Just having a crappy job and crappy salary doesn't count....
Please tell us.
nonseniorresident
05-27-2012, 05:34 PM
Tell me what a server should do for the wage they are paid [ as pitiful as it might be] without getting a tip? What should I expect ? What should I expect that I would pay more for?
Just having a crappy job and crappy salary doesn't count....
Please tell us.
Sorry I don't understand the question. Are you asking what you should expect if you tipped nothing?
memason
05-27-2012, 05:37 PM
Sorry I don't understand the question. Are you asking what you should expect if you tipped nothing?
Yes....what is a server PAID to do?
nonseniorresident
05-27-2012, 05:39 PM
Yes....what is a server PAID to do?
As a start...
1) Carry food, silverware, and/or linen on trays, or use carts to carry trays.
2) Place food servings on plates and trays according to orders or instructions.
3) Prepare food items such as sandwiches, salads, soups, and beverages.
4) Examine trays to ensure that they contain required items.
5) Load trays with accessories such as eating utensils, napkins, and condiments.
6) Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed.
7) Remove trays and stack dishes for return to kitchen after meals are finished.
8) Stock service stations with items such as ice, napkins, and straws.
9) Take food orders and relay orders to kitchens or serving counters so they can be filled.
10) Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
11) Determine where patients or patrons would like to eat their meals and help them get situated.
12) Monitor food preparation and serving techniques to ensure that proper procedures are followed.
13) Record amounts and types of special food items served to customers.
14) Total checks, present them to customers, and accept payment for services.
Even though a super-advanced robot could do some of those tasks, the main component of any hospitality establishment is the intangible product of quality service. That's where the tip comes in is how efficient the above tasks were performed, as well as how "at home" and welcomed you were treated. Serving is an artform which viewed as such requires passion and drive along with hard work. That is one-of-a-kind.
ilovetv
05-27-2012, 06:20 PM
As a start...
1) Carry food, silverware, and/or linen on trays, or use carts to carry trays.
2) Place food servings on plates and trays according to orders or instructions.
3) Prepare food items such as sandwiches, salads, soups, and beverages.
4) Examine trays to ensure that they contain required items.
5) Load trays with accessories such as eating utensils, napkins, and condiments.
6) Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed.
7) Remove trays and stack dishes for return to kitchen after meals are finished.
8) Stock service stations with items such as ice, napkins, and straws.
9) Take food orders and relay orders to kitchens or serving counters so they can be filled.
10) Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
11) Determine where patients or patrons would like to eat their meals and help them get situated.
12) Monitor food preparation and serving techniques to ensure that proper procedures are followed.
13) Record amounts and types of special food items served to customers.
14) Total checks, present them to customers, and accept payment for services.
Even though a super-advanced robot could do some of those tasks, the main component of any hospitality establishment is the intangible product of quality service. That's where the tip comes in is how efficient the above tasks were performed, as well as how "at home" and welcomed you were treated. Serving is an artform which viewed as such requires passion and drive along with hard work. That is one-of-a-kind.
Add to that list:
15) Treat every customer like a king, even when he/she has no manners and treats you like a doormat.
Springs1
05-27-2012, 06:30 PM
My takeout is pizza and Chinese. These are basically takeout restaurants. Why should I have to tip them?
I 100% agree not to tip EVER for take-out unless they give you something for free. It's just unfair to not get to tip the cashiers at fast food restaurants for counter service, but can others. I tip in a *FAIR* manner. If I can't tip them, why should I tip you? Tipping should be FAIR, not unfair.
Springs1
05-27-2012, 06:40 PM
Tipping for take out is a new thing! Never considered back in the day! Suddenly someone decided to put a jar out for tips and it took off. I know many places won't allow it.
A tip at a buffet is less then a full service restaurant,
We tip for service. If I drive out to get it, I don't tip. When I was younger, I did both. Carry out was not full service. The food has to be prepared regardless. If you want to make a tip, you work at a place that gives full service and THEN, you give GOOD service for the tip. You don't get a tip just because you waited on me!
You don't get a tip because you "smiled" I do that all day long and don't expect a tip.
I completely agree with this 100%!! I know that they didn't have tip jars back in the day at Subway or Pizza hut for COUNTER service, this is all NEW. If it was OK a long time ago, it STILL should be OK. Tipping shouldn't just all of a sudden change, what's next people will start tipping for all fast food, seriously, then stores like walmart, for real, tip jars are getting out of hand. I worked at a donut shop/diner where I was counter help about 10yrs ago, which of course I wanted tips, but I NEVER EXPECTED tips for drive-thru or to-go orders, because that's fast food work, nothing more. I don't understand WHY people EXPECT tips for doing fast food cashier work when those people aren't getting tips, why should anyone else doing the *SAME EXACT* JOB, HUH?
Springs1
05-27-2012, 06:44 PM
For those that do not tip when ordering takeout at a sit-down restaurant, consider this: Many restaurants actually have the takeout be for an entire shift that is rotated between servers. This means that for that day, the server has less tables (takeout is considered the equivalent of one or two tables).
So, they have the "joy" of:
1. If you don't like the job, you don't have to do that type of job. No one is making you.
2. Do you realize there is not ONE thing even that a cashier at a fast food place does for counter service for no tip does for me LESS than a take-out person does at a non-fast food restaurant? I have gotten *CASHIERS* that's right, *CASHIERS* give me condiments in cups(mac sauce, mayo, mustard), THEM putting it in the cups for NO TIP. I have had a cashier at Wendy's LITERALLY put my burger together for NO TIP what-so-ever. It's UNFAIR if I tip you, but I can't tip that person at Wendy's or McDonald's for doing sometimes *MORE WORK* even. Think about it, if I order a pasta dish at Applebee's, you aren't working as hard as the workers are to do those things I just mentioned, it's true, you aren't. They have an all-in-one utensil bag unlike at McDonald's where they have separate boxes for forks, knives, pepper, etc. That means the McDonald's cashier is doing more work than that Applebee's cashier handing me that pasta dish. It's TRUE, you cannot deny the truth.
Even if I get something more complicated like a burger and fries at Applebee's, I am still receiving the same amount of service that the cashiers gave me. You aren't doing more work, so you should receive EQUAL PAY from the customer. If you aren't getting paid more working the to-go area, then you might want to consider talking to your boss about it or work somewhere else that pays you for your fast food cashier work you are doing, because that's what it is, fast food cashier work.
3. So dine-in customers are supposed to be holier than thou as if they are more important. Talk about just thinking about yourself and how UNFAIR you are being. If you want an hourly wage, WORK AT A PLACE THAT PAYS HOURLY, otherwise, quit complaining if you are making more than a fast food restaurant then.
Springs1
05-27-2012, 06:52 PM
We tip on take-out.
Just 10% unless I've asked for something off the menu that is made special for me, then 20% for sure.
Why? Do you realize you aren't tipping in a "FAIR" manner? Name ONE thing that to-go servers do more than fast food cashiers. Since the workers at fast food restaurants for counter service aren't allowed to accept tips, WHY do you feel it's fair to tip someone for take-out, huh?
Springs1
05-27-2012, 06:55 PM
I used to not tip for take out, thinking that it was nothing to bag my order and hand it to me. After watching my daughter when she worked at Applebee's, I changed my mind. There is actually more work entailed in a takeout than there is in serving someone at a table. So, takeout now gets at least 20% from a sit-down restaurant. A Starbucks, Dunkin-Donut, etc. gets $1.00 and any change that came with the order. If there is a takeout counter (like at a deli), it is $1-3, depending on how much I order and what is self-serve. Delivery is $1-5, depending on amount of bill and distance. Strangely, I've even been known to tip at a fast food restaurant like Burger King if the person taking my order or delivering my food got me to smile or just generally feel good.
Do you realize the worker at Burger King can get FIRED for accepting tips, huh?
It's not ANYMORE work AT ALL than the fast food cashiers give for counter service. Also, WHY reduce the tip for a to-go order at Dunkin Donuts just because it's not a sit-down restaurant? That's tipping in a UNFAIR manner. Why not tip the same for the same work, huh?
If you are a Starbucks and just get coffee, do you realize McDonald's cashiers do this for NO TIP NOW?
Take-out should get NO tip, that's what is *FAIR*!!
Springs1
05-27-2012, 06:56 PM
i don't tip if i pick something up. I did all the work!!!!!!!! And, the reason i pick it up is so i don't have to tip. Enough is enough.
exactly!!
Springs1
05-27-2012, 06:59 PM
I absolutely tip for takeout. 10%. The server on takeout duty has to package all the food, condiments, side orders, utensils, etc. They typically are assigned the take out station for their shift, hence do not have the opportunity to earn as much in tips as the other servers.
Takeout is a convenience and the servers have to prepare your order, so at least a small tip is appropriate.
The server doing all of those things are things fast food cashiers do for no tip for counter service. It is 100% UNFAIR to tip one, but not the other. WHY do you tip unfairly, huh?
The cashiers have to prepare my order to like at Wendy's as I said in one of the above posts, a *CASHIER* LITERALLY put my burger together. She put mayo on the bun, cheese, lettuce, and onions. She also put in a cup mayo. She put in another cup mustard. She also filled my cup with ice and dr. pepper. Someone else did put the fries, but she did the rest of putting it together. Of course she didn't cook the burger or fries, but so doesn't the to-go server either.
Why you people want to be UNFAIR when you tip, huh? I just don't get it, I really, really don't?
nonseniorresident
05-27-2012, 07:17 PM
The server doing all of those things are things fast food cashiers do for no tip for counter service. It is 100% UNFAIR to tip one, but not the other. WHY do you tip unfairly, huh?
The cashiers have to prepare my order to like at Wendy's as I said in one of the above posts, a *CASHIER* LITERALLY put my burger together. She put mayo on the bun, cheese, lettuce, and onions. She also put in a cup mayo. She put in another cup mustard. She also filled my cup with ice and dr. pepper. Someone else did put the fries, but she did the rest of putting it together. Of course she didn't cook the burger or fries, but so doesn't the to-go server either.
Why you people want to be UNFAIR when you tip, huh? I just don't get it, I really, really don't?
The difference is that a one is fast food, one is a full-service dining establishment. They do not have "cashiers" they have Servers that are paid 1/2 (or less) of what these "cashiers" get paid because they work for tips. If you disagree with that and don't want to tip 10% for a Server to put together your order and deliver it in a fast, efficient, and convenient manner, then have the decency to order takeout from a takeout place like chinese or pizza.
zcaveman
05-27-2012, 07:22 PM
As a start...
1) Carry food, silverware, and/or linen on trays, or use carts to carry trays.
2) Place food servings on plates and trays according to orders or instructions.
3) Prepare food items such as sandwiches, salads, soups, and beverages.
4) Examine trays to ensure that they contain required items.
5) Load trays with accessories such as eating utensils, napkins, and condiments.
6) Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines such as those for special diets are followed.
7) Remove trays and stack dishes for return to kitchen after meals are finished.
8) Stock service stations with items such as ice, napkins, and straws.
9) Take food orders and relay orders to kitchens or serving counters so they can be filled.
10) Clean and sterilize dishes, kitchen utensils, equipment, and facilities.
11) Determine where patients or patrons would like to eat their meals and help them get situated.
12) Monitor food preparation and serving techniques to ensure that proper procedures are followed.
13) Record amounts and types of special food items served to customers.
14) Total checks, present them to customers, and accept payment for services.
Even though a super-advanced robot could do some of those tasks, the main component of any hospitality establishment is the intangible product of quality service. That's where the tip comes in is how efficient the above tasks were performed, as well as how "at home" and welcomed you were treated. Serving is an artform which viewed as such requires passion and drive along with hard work. That is one-of-a-kind.
I am pretty sure what you described was in their job descrption when they hired on.
Springs1
05-27-2012, 07:22 PM
The difference sir, is that a one is fast food, one is a full-service dining establishment. They do not have "cashiers" they have Servers that are paid 1/2 (or less) of what these "cashiers" get paid because they work for tips. If you disagree with that and don't want to tip 10% for a Server to put together your order and deliver it in a fast, efficient, and convenient manner, then have the decency to order takeout from a takeout place like chinese or pizza.
First, I am a WOMAN. Secondly, It doesn't matter what hourly wage they are paid if the amount of PHYSICAL LABOR is THE SAME OR EVEN LESS than a fast food cashier does, understand? The customer is getting the same service, WHY should they tip one and not the other based on what an employer wants to pay? That doesn't concern the customer or have *ANYTHING* to do with the customer, PERIOD. The service doesn't change.
Chinese I have seen the *CASHIER* put my chinese food in the box, not someone else. I have even seen the pizza hut to-go order taker actually put together my food and put it in the oven even. I don't get WHY you think the place means more tipping when it should be the amount of physical LABOR that has to do with tipping, because tipping is for *SERVICE*, not for the restaurant or if one employer pays more than another.
Tipping should be EQUAL EQUAL in that you can't tip one, you shouldn't tip the other if the *SERVICE* is the SAME OR EVEN LESS work than the cashier does at a fast food restaurant for counter service. That's the *FAIR* way of tipping. YOU ARE AN UNFAIR TIPPER, WHY?
nonseniorresident
05-27-2012, 07:28 PM
First, I am a WOMAN. Secondly, It doesn't matter what hourly wage they are paid if the amount of PHYSICAL LABOR is THE SAME OR EVEN LESS than a fast food cashier does, understand? The customer is getting the same service, WHY should they tip one and not the other based on what an employer wants to pay? That doesn't concern the customer or have *ANYTHING* to do with the customer, PERIOD. The service doesn't change.
Chinese I have seen the *CASHIER* put my chinese food in the box, not someone else. I have even seen the pizza hut to-go order taker actually put together my food and put it in the oven even. I don't get WHY you think the place means more tipping when it should be the amount of physical LABOR that has to do with tipping, because tipping is for *SERVICE*, not for the restaurant or if one employer pays more than another.
Lol, sorry for my assumption. I get your out-dated logic, trust me. My opinion is simply that it is flawed because you do not see the difference in a takeout restaurant and a full-service dine-in restaurant. Just because you treat a full-service dine-in restaurant like it is Burger King, doesn't mean you get to stiff the Server. If you want to, that's the beauty of this free country, but I believe in what goes around comes around.
Springs1
05-27-2012, 07:31 PM
Lol, sorry for my assumption. I get your out-dated logic, trust me. My opinion is simply that it is flawed because you do not see the difference in a takeout restaurant and a full-service dine-in restaurant. Just because you treat a full-service dine-in restaurant like it is Burger King, doesn't mean you get to stiff the Server. If you want to, that's the beauty of this free country, but I believe in what goes around comes around.
But it's *UNFAIR* to tip one and not the other. WHY ARE YOU TIPPING IN AN UNFAIR MANNER, HUH?
It has NOTHING to do with out of date logic. It has to do with how things REALLY ARE.
You should get to stiff the server, because at Burger King you stiff the cashier for your to-go order, same thing, no difference. That's *FAIR* to stiff since you are doing that for the cashier at Burger King.
I would gladly tip both if we were allowed to tip both as long as my service would be good, but since we can't, I won't be an UNFAIR TIPPER! What wages they make per hour means NOTHING to the service that you are receiving.
nonseniorresident
05-27-2012, 07:41 PM
But it's *UNFAIR* to tip one and not the other. WHY ARE YOU TIPPING IN AN UNFAIR MANNER, HUH?
It has NOTHING to do with out of date logic. It has to do with how things REALLY ARE.
You should get to stiff the server, because at Burger King you stiff the cashier for your to-go order, same thing, no difference. That's *FAIR* to stiff since you are doing that for the cashier at Burger King.
I would gladly tip both if we were allowed to tip both as long as my service would be good, but since we can't, I won't be an UNFAIR TIPPER! What wages they make per hour means NOTHING to the service that you are receiving.
I'm not saying it's the patron's responsibility to make up for the lower wage of a Server. I am saying they work for tips, that is the agreement. You want to skip the full-service part so you can enjoy the food and the convenience and the Server has to suffer? They don't HAVE to let you order take-out. It is an added service and convenience to do so. When you order food from them and take it home, they still at the end of the night have to PAY a portion of their sales to the busser/bartender/hostess AND pay taxes on that. Cashiers don't because they aren't setup for that. It's an added bonus and a privilege for a full-service dining restaurant to let you take their time and resources away from their dine-in guests and they should have to pay for that?
Sure, your logic is Servers are doing the same work as the cashier at Burger King (which you are still wrong - they do much more besides the fact that you are taking them away from their 1st priority - dine-in guests) but your opinion of how much work they do doesn't matter when considering that their purpose of operations is NOT for takeout.
So when I go to the Barber and get a $12 haircut and leave $3...by your logic, if I go to a salon and and pay $40 that a $3 tip is adequate? Get outta here.
Springs1
05-27-2012, 07:50 PM
I'm not saying it's the patron's responsibility to make up for the lower wage of a Server. I am saying they work for tips, that is the agreement. You want to skip the full-service part so you can enjoy the food and the convenience and the Server has to suffer? They don't HAVE to let you order take-out. It is an added service and convenience to do so. When you order food from them and take it home, they still at the end of the night have to PAY a portion of their sales to the busser/bartender/hostess AND pay taxes on that. Cashiers don't because they aren't setup for that. It's an added bonus and a privilege for a full-service dining restaurant to let you take their time and resources away from their dine-in guests and they should have to pay for that?
Sure, your logic is Servers are doing the same work as the cashier at Burger King (which you are still wrong - they do much more besides the fact that you are taking them away from their 1st priority - dine-in guests) but your opinion of how much work they do doesn't matter when considering that their purpose of operations is NOT for takeout.
Name somethings then? I don't know ANYMORE they do?
The "THEY" you are talking about is the OWNERS and that has *NOTHING* to do with the service that they let us get take-out. That concept has ZERO to do with the person serving me. WHERE do you get that it does?
If they work for tips, they know they are *RISKING NOT RECEIVING ANY, that it is a *GAMBLE* when you work for tips, DUH!!
That doesn't mean the customer has to pay them anything. We aren't LEGALLY LIABLE to do so.
Cashiers are at Subway, Quizno's, and Starbuck's, all places I do not tip, but accept tips. McDonald's, Wendy's, Burger King, KFC, and Taco Bell don't have their cashiers accept tips.
What does what they have to tip out have to do with the service either? If you know this and STILL STAY AT THE JOB ANYWAY, that's YOUR ISSUE, NOT OURS. WE HAVE NOTHING TO DO WITH TIPPING OUT OTHER CO-WORKERS. That's your issue as an employee. The service we are receiving doesn't magically change because you have to tip out.
The dine-in guest shouldn't be first priority, they should be ********EQUAL******* PRIORITY! The tip or no tip shouldn't equal priority. I NEVER did that when I served at the donut shop/diner I worked for around 10yrs ago. I treated my drive-thru just as well as my dine-in guest that did tip me. I wasn't unfair and SELFISH like you seem to be.
You are saying the server has to suffer, well if they don't like the job, DON'T STAY!! There's the door.
Villageshooter
05-27-2012, 08:01 PM
I am NOT here to cast judgment on others and the tipping of others,,, just when i tip,,it makes me feel good,, to make me feel good you better do more than just bag my food or come to the table and take my order and bring it from the kitchen... that is your J-O-B.... now if you keep my water glass full, bring me hot sauce from the bar, as you dont have any but they have some for bloody mary's , or you do something extra, YOU GET SOMETHING extra. and THAT tip makes me feel good.. and yes i will ask for you the next time i come in... if you dont care ,, why should I.... You be nice to me,, I will be nice to you... ANY tip is not automatic,,, it is my money,, not governments,, now that is automatic $$$. You might think I am wrong in my thinking,, but i was never given anything in life,,, I worked very hard for it.... Many folks seemed to think.....they have an entitlement! NOT! I am not going to change the world,,, but I am not enabler of accommodating the leaches of the world!
BBQMan
05-27-2012, 08:08 PM
I'm not saying it's the patron's responsibility to make up for the lower wage of a Server. I am saying they work for tips, that is the agreement. You want to skip the full-service part so you can enjoy the food and the convenience and the Server has to suffer? They don't HAVE to let you order take-out. It is an added service and convenience to do so. When you order food from them and take it home, they still at the end of the night have to PAY a portion of their sales to the busser/bartender/hostess AND pay taxes on that. Cashiers don't because they aren't setup for that. It's an added bonus and a privilege for a full-service dining restaurant to let you take their time and resources away from their dine-in guests and they should have to pay for that?
Sure, your logic is Servers are doing the same work as the cashier at Burger King (which you are still wrong - they do much more besides the fact that you are taking them away from their 1st priority - dine-in guests) but your opinion of how much work they do doesn't matter when considering that their purpose of operations is NOT for takeout.
So when I go to the Barber and get a $12 haircut and leave $3...by your logic, if I go to a salon and and pay $40 that a $3 tip is adequate? Get outta here.
NSR, I'm giving up on this thread. Feel that I am banging my head against the wall trying to make these people understand the difference between a fast food and a restaurant. My belief is that they do not want to understand. They are the reason Villagers have the reputation of being stingy and greedy with the folks who live outside the 'bubble'.
nonseniorresident
05-27-2012, 08:14 PM
Name somethings then? I don't know ANYMORE they do?
The "THEY" you are talking about is the OWNERS and that has *NOTHING* to do with the service that they let us get take-out. That concept has ZERO to do with the person serving me. WHERE do you get that it does?
If they work for tips, they know they are *RISKING NOT RECEIVING ANY, that it is a *GAMBLE* when you work for tips, DUH!!
That doesn't mean the customer has to pay them anything. We aren't LEGALLY LIABLE to do so.
Cashiers are at Subway, Quizno's, and Starbuck's, all places I do not tip, but accept tips. McDonald's, Wendy's, Burger King, KFC, and Taco Bell don't have their cashiers accept tips.
What does what they have to tip out have to do with the service either? If you know this and STILL STAY AT THE JOB ANYWAY, that's YOUR ISSUE, NOT OURS. WE HAVE NOTHING TO DO WITH TIPPING OUT OTHER CO-WORKERS. That's your issue as an employee. The service we are receiving doesn't magically change because you have to tip out.
The dine-in guest shouldn't be first priority, they should be ********EQUAL******* PRIORITY! The tip or no tip shouldn't equal priority. I NEVER did that when I served at the donut shop/diner I worked for around 10yrs ago. I treated my drive-thru just as well as my dine-in guest that did tip me. I wasn't unfair and SELFISH like you seem to be.
You are saying the server has to suffer, well if they don't like the job, DON'T STAY!! There's the door.
A full-service sit-down restaurant is part quality food prepared with much more effort than a fast food burger wrapped up and thrown into a bag, but mostly the EXPERIENCE. You are right Servers do take a gamble/risk working for tips but 80% of people have common sense/decency and Servers most of the time have a passion for caring for that 80% and still decide to stick with their job despite the 20%. If everyone thought like you and the rest of the 20% that it's you aren't LEGALLY LIABLE to tip than the profession and industry of Hospitality all-together would not exist. My whole point isn't about the LAW it's about ETHICS and common sense.
Sorry but the dine-in guest at a full-service DINE-IN restaurant is ALWAYS the priority. Did I say because of TIPS? NO not once. They are the priority because if not, a restaurant would just be a kitchen. A full-service dine-in restaurant is about the EXPERIENCE. You say "I treated my drive-thru just as well as my dine-in guest that did tip me" but I'm not talking about DONUT SHOPS or anything with DRIVE-THRU's. I and once again, talking about full-service dine-in restaurants.
You also assume I am a Server which I never said I was. And I am not selfish by any-means you are hearing what you want to hear which is why I feel the need to repeat myself so many times. In my opinion treating a Server at a full-service dine-in restaurant like a drive-thru is selfish.
You say "You are saying the server has to suffer, well if they don't like the job, DON'T STAY!! There's the door." Well you know why most don't quit? Because most patrons are courteous, and make it worth while. They aren't going to quit because of the 20% like you (although they often consider it). It takes passion to treat the job like an artform of truly caring for individuals, along with very hard work among a list of other skills way beyond throwing fries and a burger in a bag and handing it through a window.
nonseniorresident
05-27-2012, 08:17 PM
NSR, I'm giving up on this thread. Feel that I am banging my head against the wall trying to make these people understand the difference between a fast food and a restaurant. My belief is that they do not want to understand. They are the reason Villagers have the reputation of being stingy and greedy with the folks who live outside the 'bubble'.
Thank you and I agree fully. I love to debate and usually discussions end with an agreement of sorts and both parties learning a bit. Stubborn people are set in their ways and there's nothing anyone can do. I'm just glad most think like us and regardless of whether or not I changed her opinion, I put mine out there for everyone else to consider.
natickdan
05-27-2012, 09:05 PM
It's 10% for me because I can and, more importantly, I recognize that many of those workers are making close to minimum wage. There are many who are not financially able to tip for take-out and there are some who can. For the latter, it's a personal decision.
Springs1
05-27-2012, 10:08 PM
A full-service sit-down restaurant is part quality food prepared with much more effort than a fast food burger wrapped up and thrown into a bag, but mostly the EXPERIENCE.
You haven't named *ONE* THING that servers do more, NOT ONE!! As I said before, a Wendy's CASHIER put together my burger LITERALLY, NOT just thrown it in a bag along with putting mayo in a cup and mustard in a cup for me. She also filled my dr. pepper.(this wasn't at a mall, but malls do NOT have self-serve soda stations, even if most Wendy's now have the self-serve, NOT ALL DO). What she did, I watched her put the burger patty on the bun, cheese, lettuce, and onions. I *WATCHED* HER DO THIS HERSELF, NOT THE PEOPLE IN THE BACK, *HER* THE CASHIER THAT TOOK MY ORDER FOR NO TIP!! She did NOT JUST THROW IT IN A BAG!
You are right Servers do take a gamble/risk working for tips but 80% of people have common sense/decency
Common decency is to tip *FAIRLY* by if you tip one, you tip the other, since you can't tip one, you shouldn't tip the other.
If everyone thought like you and the rest of the 20% that it's you aren't LEGALLY LIABLE to tip than the profession and industry of Hospitality all-together would not exist.
For DINE-IN GUESTS, YES IT WOULD. Most people don't tip for take-out in general, so YES IT WOULD because of the DINE-IN GUESTS.
My whole point isn't about the LAW it's about ETHICS and common sense.
But common sense is that there's no more work they doing than what the cashier at Wendy's did for me for that to-go order.
Sorry but the dine-in guest at a full-service DINE-IN restaurant is ALWAYS the priority. They are the priority because if not, a restaurant would just be a kitchen. A full-service dine-in restaurant is about the EXPERIENCE.
What does this have to do with TURNS and being *FAIR*, huh? NOTHING!! Go in the order in which requests came in is how it should be.
You say "I treated my drive-thru just as well as my dine-in guest that did tip me" but I'm not talking about DONUT SHOPS or anything with DRIVE-THRU's. I and once again, talking about full-service dine-in restaurants.
I don't understand why the quality of the restaurant has *A THING* to do with tipping for service, huh? This is what I don't get, because the *AMOUNT OF WORK* is THE SAME OR EVEN LESS than what fast food cashiers do.
So far, you haven't name ONE THING as I asked you to do, NOT ONE. That's because obviously you cannot come up with anything, can you? Well, I am waiting.....
You also assume I am a Server which I never said I was.
No, I didn't think you were.
In my opinion treating a Server at a full-service dine-in restaurant like a drive-thru is selfish.
WHY and HOW when it's 100% *FAIR* since the *******AMOUNT OF PHYSICAL LABOR IS THE SAME OR EVEN LESS than the drive-thru person does. Do you think it took me any less time to put together an order just because the person took it from a window instead of in person? OF COURSE NOT! That's just common sense. Obviously, you aren't thinking with common sense here.
Because most patrons are courteous, and make it worth while.
Then obviously they don't need my money, so that's no problem there.
They aren't going to quit because of the 20% like you (although they often consider it). It takes passion to treat the job like an artform of truly caring for individuals, along with very hard work among a list of other skills way
Then why should we tip them if they don't need our money, huh? Also, I never said it wasn't hard work. I said it was FAST FOOD CASHIER COUNTER SERVICE WORK.
NAME SOMETHING MORE THAT THEY DO THAN FAST FOOD CASHIERS. I WOULD LIKE TO KNOW WHAT YOU HAVE TO SAY, BECAUSE I CANNOT COME UP WITH ANYTHING!!
Springs1
05-27-2012, 10:12 PM
Thank you and I agree fully. I love to debate and usually discussions end with an agreement of sorts and both parties learning a bit. Stubborn people are set in their ways and there's nothing anyone can do. I'm just glad most think like us and regardless of whether or not I changed her opinion, I put mine out there for everyone else to consider.
But if you aren't getting more service, WHY should you tip, because it's not more than the fast food cashier does?
Barefoot
05-27-2012, 11:22 PM
But if you aren't getting more service, WHY should you tip, because it's not more than the fast food cashier does?
I'm not sure If I understand the "back and forth" correctly ...
It appears to me that NSR feels that Servers who work on the Take-out Counter in a dine-in restaurant are more deserving of tips than Servers who do an identical job in a fast-food restaurant. The Servers may do identical chores, but the environment is different. Perhaps because the expectation level is different? :mornincoffee: Or perhaps I've completely missed the point.
HMLRHT1
05-28-2012, 12:30 AM
Perhaps :duck:
Ragman
05-28-2012, 07:02 AM
Many full service restaurants including the clubs at TV have the bartenders take to go orders. Others have dedicated take out stations, while some pull servers from table duty.
Normally I tip 10 to 15% except if the bar or restaurant is very busy and the servers are doing "extra duty". Then I tip more. Take out service requires less of a servers time than an in house meal and the gratuity can reflect that.
I went to a Cracker Barrel quite a bit before moving to TV and the servers took to go orders. The cashier pulled me aside one day after I tipped the server and told me how appreciative they were that I tipped them as almost no one did. This was in a tourist/vacation area elsewhere in Florida so we can't just fault TV.
I personally think the way server compensation is done is wrong in that big ticket restaurants generate much more money than "family" lower ticket restaurants where the servers work harder for less. I wish standard service was included in the meal and tipping was for really extra effort. Google Noodles restaurants for an example of a true no tip business.
Everyone has a well founded opinion of what is the right or wrong time to do regarding gratuities of any sort. What they do doesn't mean they are extra generous or cheap or mean spirited. It is simply the way the are. Low tippers may give much more to charities and vice versa. Some of the posts are starting to get a bit over the top.
:wave:
nitehawk
05-28-2012, 07:09 AM
Perhaps :duck:
why would i tip a mail person all they do is bring my mail - that there job -
PaPaLarry
05-28-2012, 07:36 AM
TIP????? Lets tip our hats to all the military personnel who serve or served our country to have the Liberties we enjoy today!!!!! And "Hats Off" to there families also! That tip is 100%!!! (and theres no tip jar):clap2::BigApplause:
Ragman
05-28-2012, 07:53 AM
:agree::BigApplause:
784caroline
05-28-2012, 09:20 AM
Talk about tipping issues..just look at cruise ships and the problems they are going through. The crew on a cruise ship really do depend upon tips as part of their monthly wage BUT when you are dealing with a multi-national passenger list from different countries herein lies the problem.
People who live in Europe and England simply donot tip...they simply round up on their wait bills. This is not wrong ..this is their culture within their country, while americans on the other hand assume you must tip everyone.
There is no simple answer to tipping and if anyone asks me I always tell them tip what you feel comfortable tipping. If im with someone from a different country I try to explain customs in the US but always leave the final decision to the individual person......
I will provide a good tip to a person that provides me good individual service, but now a days what really bugs me is when you go into a resturant and they have a waiter taking your order and a runner serving your order ...and that runner has no idea of the special requests or side issues you may have brought up to the waiter unless it is written down. I know this is a function of the resturant and not the wait staff, but I find this type of operation less appealing to me and in many instances someone at the table runs into a problem with the food delivery. NOw is that good service simply because it may have come out faster...but I got the wrong order or no one can address my steak not cooked to order????
ilovetv
05-28-2012, 10:31 AM
784Caroline brings up a good point about restaurants that have servers who are professional and attentive, but the server does not actually "serve" the food!
Runners and cooks (or sometimes even a dishwasher) bringing the food and serving it is a terrible idea. Almost always, they come with several plates in hand (instead of on a large oval tray), and when they arrive at the table they have no idea who gets what.
They often hold out the plate under the customers' faces, for everybody to breathe on it and decide whether that is theirs or not. Many times a plate is placed in front of us, only to be the wrong one and then it gets passed down the table by the other guests at the table. And I'm not talking about cheap restaurants. I'm talking about upscale ones.
Servers should do the serving, and then we are tipping them, not every other Tom Dick & Harry working in the place.
Ragman
05-28-2012, 01:24 PM
If you had read the post a little closer the server was doing extra work away from their tables. Cracker Barrel is not a fast food restaurant.
Calling me stupid is what I meant about posters getting nasty instead of civil in their comments.
chilout
redwitch
05-28-2012, 01:43 PM
Spring1, I'm going to hope that you don't know that using all caps is considered shouting online. If you do know, then you are terribly rude. But, then, calling people stupid isn't exactly polite.
The fact that you had someone at Wendy's cook and serve your food is irrelevant -- there should have been a cook and a cashier. Tossing a burger and fries into a paper bag is not all the difficult, especially when you don't have to worry about spillage. Don't know about you, but half the time my fries are more in the bag than in the paper container. Unless I specifically ask, I rarely get condiments.
A server has to carefully place the Styrofoam container into a plastic bag that rarely fits properly. Before placing the container into the bag, bread and other items have to be added. Frequently, a salad has to be put into containers and the dressing put into another container. In a fast food restaurant, salads are ready to be grabbed and tossed into the bag. Bread, butter, etc. are non-issues. Condiments are not in out-of-the-way spots.
Sadly, those working at fast food chains actually earn more hourly than servers in chain restaurants (it is the tips that make the difference). Serving the takeout order takes time away from seated customers, who frequently get upset that their server is not available to take care of them and then tip accordingly. So, not only is that server that you think is unfairly getting a tip from some of us making less money than the fast food cashier, the server is actually losing money from tables they could be taking care of instead.
Sorry, I don't even remotely see the unfairness of tipping for takeout.
nonseniorresident
05-28-2012, 04:30 PM
784Caroline brings up a good point about restaurants that have servers who are professional and attentive, but the server does not actually "serve" the food!
Runners and cooks (or sometimes even a dishwasher) bringing the food and serving it is a terrible idea. Almost always, they come with several plates in hand (instead of on a large oval tray), and when they arrive at the table they have no idea who gets what.
They often hold out the plate under the customers' faces, for everybody to breathe on it and decide whether that is theirs or not. Many times a plate is placed in front of us, only to be the wrong one and then it gets passed down the table by the other guests at the table. And I'm not talking about cheap restaurants. I'm talking about upscale ones.
Servers should do the serving, and then we are tipping them, not every other Tom Dick & Harry working in the place.
Most restaurants hire a food runner to deliver items for all the Servers to make sure they are paying more attention to their guests rather than standing by the kitchen waiting for the food. The food runner will receive a percentage of all the Servers' total sales at the end of the night (which comes out of the tips). Also, in a well-run establishment, all servers work as a team so don't feel offended if someone besides your designated Server gives you attention. It isn't your Server being lazy or neglecting you, it is just team service. I know this isn't the classic way of service that a lot of people are used to but restaurants have adjusted and changed other the years to ensure efficiency. It's all done in the best interest of you and other valued guests :)
Springs1
05-28-2012, 04:44 PM
Most restaurants hire a food runner to deliver items for all the Servers to make sure they are paying more attention to their guests rather than standing by the kitchen waiting for the food. The food runner will receive a percentage of all the Servers' total sales at the end of the night (which comes out of the tips). Also, in a well-run establishment, all servers work as a team so don't feel offended if someone besides your designated Server gives you attention. It isn't your Server being lazy or neglecting you, it is just team service. I know this isn't the classic way of service that a lot of people are used to but restaurants have adjusted and changed other the years to ensure efficiency. It's all done in the best interest of you and other valued guests :)
A lot of chain restaurants have "other servers running each other's food", not food runners.
Even when they have true food runners, because they have an AUTOMATIC tip of a certain percentage sales(NOT TIP) at the end, there's no INCENTIVE to check the food.
Some manager told me at one restaurant they have on the ticket seat 1, seat 2, even which side they would be sitting as to who gets what. If that is the case with all restaurants, a lot of food runners or other servers are lazy, because I find they have a lot of servers that don't know who had what all the time and even more that my order is wrong more times when another server runs the food than when my server runs the food. Obviously, not counting if the customer moved of course.
I don't find it's a good way, because since there's an automatic tip rather than an EARNED one, the person running the food doesn't care *WHAT* they are bringing out for obvious mistakes. It's also unfair to the server if the customers stiff or leave a low tip because they were cheap where the server may have to literally PAY to serve the customers.
I think it's not a good thing to have other people running the food. I'd rather have my food sit under a heat lamp and wait for my server to bring me my food personally, even if it takes 5 extra minutes, it's better that it's obviously correct than it wrong. Plus, you wouldn't believe sometimes I would ask to order something from this other server or food runner that would bring out the food and they would REFUSE to get it, for real. There's not much teamwork if the tip is automatic or the tip is non-existant(other server's running each other's food).
nonseniorresident
05-28-2012, 04:58 PM
A lot of chain restaurants have "other servers running each other's food", not food runners.
Even when they have true food runners, because they have an AUTOMATIC tip of a certain percentage sales(NOT TIP) at the end, there's no INCENTIVE to check the food.
Some manager told me at one restaurant they have on the ticket seat 1, seat 2, even which side they would be sitting as to who gets what. If that is the case with all restaurants, a lot of food runners or other servers are lazy, because I find they have a lot of servers that don't know who had what all the time and even more that my order is wrong more times when another server runs the food than when my server runs the food. Obviously, not counting if the customer moved of course.
I don't find it's a good way, because since there's an automatic tip rather than an EARNED one, the person running the food doesn't care *WHAT* they are bringing out for obvious mistakes. It's also unfair to the server if the customers stiff or leave a low tip because they were cheap where the server may have to literally PAY to serve the customers.
I think it's not a good thing to have other people running the food. I'd rather have my food sit under a heat lamp and wait for my server to bring me my food personally, even if it takes 5 extra minutes, it's better that it's obviously correct than it wrong. Plus, you wouldn't believe sometimes I would ask to order something from this other server or food runner that would bring out the food and they would REFUSE to get it, for real. There's not much teamwork if the tip is automatic or the tip is non-existant(other server's running each other's food).
All I'm am saying is that Servers run each others food, drinks, and may even take each others orders. If a Server has a challenging table or guest, instead if neglecting their other tables other employees act as a team and care for each others guests. You are entitled to your opinion but sorry most people I have disagree with you and that is why restaurants work the way they do regardless of your view. Sounds like you are bitter from bad experiences I am sorry for that.
jimbo2012
05-28-2012, 05:01 PM
Sounds like you are bitter from bad experiences
I agree it sounds like that, now can you two end this argument already.
We all know you disagree.
ilovetv
05-28-2012, 05:02 PM
Regarding this about runners and servers other than one's own bringing/serving the food:
I know this isn't the classic way of service that a lot of people are used to but restaurants have adjusted and changed other the years to ensure efficiency.
Ensure efficiency? Well, to some extent it is better to get the food out of the kitchen and onto the table fast.......
...but it sure ain't "efficient" when the runner brings 4 plates to the wrong 4 people at a table of 10, and sticks those plates under the faces of the wrong customers who then all handle it passing it down the line or trading plates with others at the table......because the runner is clueless about who gets what.
Also, this screws the server out of a decent tip, when the runner goofs up, which happens a lot. A server should serve.
nonseniorresident
05-28-2012, 05:09 PM
Regarding this about runners and servers other than one's own bringing/serving the food:
Ensure efficiency? Well, to some extent it is better to get the food out of the kitchen and onto the table fast.......
...but it sure ain't "efficient" when the runner brings 4 plates to the wrong 4 people at a table of 10, and sticks those plates under the faces of the wrong customers who then all handle it passing it down the line or trading plates with others at the table......because the runner is clueless about who gets what.
Also, this screws the server out of a decent tip, when the runner goofs up, which happens a lot. A server should serve.
You are assuming they do it wrong. Servers are rotated from time to time to all be Food Runners so they should be trained to know how to run food. The Servers are supposed to attach a seat number to each item which makes it easy to determine where each item goes. A Server can mess up too and forget where things go. Just because the person you have have experienced does their job wrong, doesn't mean the system is flawed. "Serving" is MUCH more than delivering food. That is a small part of it and once again, the person running food is also a Server. They all work as a team, the days of 1 Server being yours and everyone else acting like you don't exist are over. Team service, when correctly executed ensures excellent experiences for everyone.
PaPaLarry
05-29-2012, 06:18 AM
I agree it sounds like that, now can you two end this argument already.
We all know you disagree.
LOL Jimbo!!!!!
Taltarzac725
05-29-2012, 08:26 AM
This was a hotter topic than I thought it would be. Lots of viewpoints though.
Did a quick search on Google and liked this result-- Should You Tip on Takeout? - Table Manners - Food News - CHOW (http://www.chow.com/food-news/55584/should-you-tip-on-takeout/)
asianthree
05-29-2012, 08:49 AM
My son waits and he thinks if your service is good there should be a tip, Going thru the order letting them know what is what and asking if you need anything else.
nonseniorresident
05-29-2012, 02:29 PM
This was a hotter topic than I thought it would be. Lots of viewpoints though.
Did a quick search on Google and liked this result-- Should You Tip on Takeout? - Table Manners - Food News - CHOW (http://www.chow.com/food-news/55584/should-you-tip-on-takeout/)
Great article! Thank you so much!
Shimpy
05-29-2012, 05:16 PM
Regarding this about runners and servers other than one's own bringing/serving the food:
...but it sure ain't "efficient" when the runner brings 4 plates to the wrong 4 people at a table of 10, and sticks those plates under the faces of the wrong customers who then all handle it passing it down the line or trading plates with others at the table......because the runner is clueless about who gets what.
Also, this screws the server out of a decent tip, when the runner goofs up, which happens a lot. serve.
I hate it when they come with plates of food and stand at the end of a long table with 16 people and shout out who ordered such and such. I don't hear that good, especially in a noisy restaurant so have no idea if that is my plate or not. Can't the waiter put the position number of the person on the check so the runner knows where it goes? Also when the waiter takes orders they stand at the end of the long table and I'm expected to shout out my order and can't hear what they say. Being too lazy to walk around the table knocks about 25% off their tip as far as I'm concerned.
nitehawk
05-29-2012, 06:18 PM
I hate it when they come with plates of food and stand at the end of a long table with 16 people and shout out who ordered such and such. I don't hear that good, especially in a noisy restaurant so have no idea if that is my plate or not. Can't the waiter put the position number of the person on the check so the runner knows where it goes? Also when the waiter takes orders they stand at the end of the long table and I'm expected to shout out my order and can't hear what they say. Being too lazy to walk around the table knocks about 25% off their tip as far as I'm concerned.
Solution --- sit at the head of the table - this way you will be able to hear the wait person --- add 25% tip
Shimpy
05-29-2012, 07:18 PM
Solution --- sit at the head of the table - this way you will be able to hear the wait person --- add 25% tip
Thats about the worst advice I've ever heard. How do I know which end of the table is the head and they will come to? They just walk up and start shouting whats on the plates they carry. Many of you seem to have a strong support for waiters whether they are good or not, probably because you have relatives that are waiters. Do them a favor and educate them that their tip depends on good service, not just because they don't get paid well by the restaurant. For a waiter,stop by frequently, see if I need anything, keep my coffee or water filled etc. It's not my problem what the restaurant pays. Give me good service and get 20%. You are working in the real world if you are working in a restaurant which is hard work, but don't expect people to give you anything you don't work for.
nonseniorresident
05-29-2012, 07:19 PM
I hate it when they come with plates of food and stand at the end of a long table with 16 people and shout out who ordered such and such. I don't hear that good, especially in a noisy restaurant so have no idea if that is my plate or not. Can't the waiter put the position number of the person on the check so the runner knows where it goes? Also when the waiter takes orders they stand at the end of the long table and I'm expected to shout out my order and can't hear what they say. Being too lazy to walk around the table knocks about 25% off their tip as far as I'm concerned.
I agree that is annoying. Some just aren't good with large parties but I have had Servers that correctly number the seats so no matter who runs the food they get in right and also when they take the order they actually approach every guest. That's A+ service!
Schaumburger
05-31-2012, 04:36 AM
Let's see, you're young. You may have some education, even a college degree but no jobs. Where do you propose they go to work? Wal-Mart can only hire so many people, even given that most are part-timers so that they get no benefits. The practices mentioned above are common at all major chains and many smaller restaurants.
HLMRHT, I really hope you never have a child or grandchild who is put into a predicament of being forced to work a job like this. When I was a server in college, I loved it. I didn't have to help pay my co-workers' wages. We did our set ups while on the clock. Takeouts were done by whatever server had time to bag the food up. It's a different job today and servers are really taken advantage of today. It's a hard job under the best of conditions, but the fact that these kids are taken advantage of like this is just wrong. The least we can do is have a little sympathy and help them out if we can and they've earned that tip (and, no, I won't tip for bad service -- never have, never will).
:agree: Well said, Redwitch.
meatthevillages
03-29-2013, 12:17 PM
Tell me what a server should do for the wage they are paid [ as pitiful as it might be] without getting a tip? What should I expect ? What should I expect that I would pay more for?
Just having a crappy job and crappy salary doesn't count....
Please tell us.
You should expect them to drive to work, the end, because that what 4$/ hr will get. I get it , your retired, but those that are not, dont have a choice. No jobs available.
meatthevillages
03-29-2013, 12:21 PM
Add to that list:
15) Treat every customer like a king, even when he/she has no manners and treats you like a doormat.
Very nicely said, and all that is without even "serving" your table with a smile, and just treating them like a person.
16) Dealing with the neg , mean, stingy, people
Golfingnut
03-29-2013, 01:01 PM
I would like to see the villages take the lead for the country and that being increase all prices by 25% so that they can pay the employees properly and we all share in that expense. No Tips at all, just a fair price for the food and drink. Some folks tip 15% across the board. Some give 25 %. The 15% is not enough to supplement the waiters pay and the 25% person is being unfairly leaned on. A 12 dollar meal would be 15 dollars and everyone pays the same with no tip required. Then the tight folks would pay 25% and the generous folks would pay 25%.
dsned
03-29-2013, 05:36 PM
True it is harder to pack up all that stuff and the waitress has to do it, give her a little something for her work.
Bill32
03-29-2013, 10:30 PM
almost always tip
Tweety Bird
11-03-2013, 06:57 PM
I tip a delivery person, but not if I pick the order up.
Yes, same here
Easyrider
11-03-2013, 07:18 PM
The 15% is not enough to supplement the waiters pay and the 25% person is being unfairly leaned on. .
So the reasonable solution is for everyone to be unfairly leaned on by adding 25% upfront? Really! :jester:
missypie
11-03-2013, 07:23 PM
I would like to see the villages take the lead for the country and that being increase all prices by 25% so that they can pay the employees properly and we all share in that expense. No Tips at all, just a fair price for the food and drink. Some folks tip 15% across the board. Some give 25 %. The 15% is not enough to supplement the waiters pay and the 25% person is being unfairly leaned on. A 12 dollar meal would be 15 dollars and everyone pays the same with no tip required. Then the tight folks would pay 25% and the generous folks would pay 25%.
Anytime someone is Forced to pay, I think this is communism, Go ahead and flame me for this comment, but that's what it is. When I was in Europe that's how they did it. No smiles, service was fine not terrific because they don't have to work for it.
I have been in the service industry my whole life. Most people tip and quite well. Of course there are some folks that don't feel they need to but Karma is there and say la vie
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