PennBF
06-21-2012, 01:35 PM
I am not going to identify either the cart name or the Dealer as I don't want
to effect their business.
I purchased a new 2008 cart and within a few months two batteries had to be replaced because the cart would not go very far and it was listed for a
60 mile range. Not necessarily in sequence but then over the next 3 years
most of the parts/assemblies had to be replaced including but not limited to the motor, computer, brakes, starter, etc.etc. At times the cart would come to an abrupt hault and throw the passenger and driver into the front window. A couple of days ago it would not start and had to be towed. This time it was the controller. I was told I had to replace all the batteries otherwise the controller would fail again.
I spoke to a technician at another Dealership and was told that was not the case but by then I had told them to go ahead and replace the batteries. I was also told that the lack of a converter could have drained the batteries and it should have had a conveter which it did not have.
The warranty reads the batteries are warranted for 4 years..But read the other piortions fo the warranty and it notes batteries are warranted for 4 years or 21K olms which ever comes first. Allegedy we had exceed 21K olms?
Now for the fun..I was told by the Dealer the 2008 was a bad cart since it was a new model and I should not have been surprised that it had all of these problems. Further more I was lucky they replaced these parts (excluding new batteries) at no cost. The time I was without a cart and had to rent one was not relevant. In other words the Dealer/Manufacturer were the "victims" and I was lucky they "honored their warranty"!! As a footnote he also mentioned how much warranties he had to honor on the 2009.
MORAL OF THE STORY..BE SURE ANY CART THAT IS PURCHASED IS NOT A
NEW MODEL AND DO SOME RESEARCH TO SEE IF THAT YEAR HAS HAD BIG
PROBLEMS ON ASSEMBLIES, PARTS,, ETC.ETC.
I thought it was humorous that the Dealer asserted in some way they were
the "victims" and I was the lucky one..You can't make this stuff up..:ohdear:
to effect their business.
I purchased a new 2008 cart and within a few months two batteries had to be replaced because the cart would not go very far and it was listed for a
60 mile range. Not necessarily in sequence but then over the next 3 years
most of the parts/assemblies had to be replaced including but not limited to the motor, computer, brakes, starter, etc.etc. At times the cart would come to an abrupt hault and throw the passenger and driver into the front window. A couple of days ago it would not start and had to be towed. This time it was the controller. I was told I had to replace all the batteries otherwise the controller would fail again.
I spoke to a technician at another Dealership and was told that was not the case but by then I had told them to go ahead and replace the batteries. I was also told that the lack of a converter could have drained the batteries and it should have had a conveter which it did not have.
The warranty reads the batteries are warranted for 4 years..But read the other piortions fo the warranty and it notes batteries are warranted for 4 years or 21K olms which ever comes first. Allegedy we had exceed 21K olms?
Now for the fun..I was told by the Dealer the 2008 was a bad cart since it was a new model and I should not have been surprised that it had all of these problems. Further more I was lucky they replaced these parts (excluding new batteries) at no cost. The time I was without a cart and had to rent one was not relevant. In other words the Dealer/Manufacturer were the "victims" and I was lucky they "honored their warranty"!! As a footnote he also mentioned how much warranties he had to honor on the 2009.
MORAL OF THE STORY..BE SURE ANY CART THAT IS PURCHASED IS NOT A
NEW MODEL AND DO SOME RESEARCH TO SEE IF THAT YEAR HAS HAD BIG
PROBLEMS ON ASSEMBLIES, PARTS,, ETC.ETC.
I thought it was humorous that the Dealer asserted in some way they were
the "victims" and I was the lucky one..You can't make this stuff up..:ohdear: