Split fee at restaurants

[PandG]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

[sueandskip]

The waitress had to care of 2 people not one and the extra dish needs washed and all that costs time and money....I think you are over reacting to the one dollar split charge !

[Skip2MySue]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

Are you kidding me.........This has to be a fake post :pray:
Skip 2

[keithwand]

We never split a plate because we think it is unfair to the restaurant. We both order meals and bring home the rest if we are not that hungry.

Everybody wins and we have leftovers.

[bkcunningham1]

I don't think the phrase "split fee" refers to a fee for someone physically cutting the menu item to be shared, PandG. I believe it just means you are splitting a menu item(s) and there will be an up-charge of $1 for sharing. The logic is what sueandskip explained.

How was the gyro? How would you rank the service prior to the dispute over the $1 fee?

[Biker Dog]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

I can not believe you are questioning $1.00 for the extra plate. I guess you didn't tip the waitress either. Now I have heard everything. Shame on you.:sing:

[Ragman]

Sometimes if the portion is really large and we aren't going straight home, we will split and leave extra for the server.

Another option if not especially hungry is an appetizer instead of an entree.

[PandG]

OK, OK... It just seemed silly to charge a fee without doing anything. We did tip the waitress generously, as we do no matter what. She was grumbling to another waitress about the couple next to us having only 2 cups of coffee and nothing else. The gyro was good, but the service was not.

[Golfingnut]

I never even heard the term SPLIT ORDER before. I would not do that even when the grandchildren are here and eating with us. I also would fight for the principal of the thing, but $1 plus or minus would not effect my Principals.

[Bill & Carolyn]

I don't think the phrase "split fee" refers to a fee for someone physically cutting the menu item to be shared, PandG. I believe it just means you are splitting a menu item(s) and there will be an up-charge of $1 for sharing. The logic is what sueandskip explained.

How was the gyro? How would you rank the service prior to the dispute over the $1 fee?

I know that some restaurants charge $3, others won't let you do it, and still others seem not to care one way or the other. My wife and I like to 'share' a single meal because most restaurants give you more than enough food for two people and we don't like having to go home right after dinner to get the leftovers in the frig. If you're following a 'calorie restricted' diet there's MORE than enough food in one serving fro two people. When we do this I tend to over tip the server because they have to do pretty much the same amount of work for serving two people.

[looneycat]

OK, OK... It just seemed silly to charge a fee without doing anything. We did tip the waitress generously, as we do no matter what. She was grumbling to another waitress about the couple next to us having only 2 cups of coffee and nothing else. The gyro was good, but the service was not.

just remember they are allowed to pay servers below minimum wage because they get tips. 2 cups of coffee or 1 gyro means low tip and those tables are tied up. most will smile sweetly however, and internalize their 'comments'
:Screen_of_Death:

[drdodge]

You read the menu and it said what the fee was you should have paid it. Why should change because of you

[eweissenbach]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

My suggestion; go to Subway - order a five-dollar footlong with exactly the add ons you want and they will actually cut it in half for you. AND you don't have to tip anyone! By the way - the "principle of the thing" was on the side of the restaurant IMO.

[villager]

I have to agree with the rest of the posters. First of all, you say you knew about the fee at the time you ordered. I'm sorry, but you are not more special than the other patrons and should have accepted the fee graciously. Why should the restaurant take on the ecomonic affects because of your decision? It is only a dollar, for goodness sakes! You say the food was good, but not the service. I think you set the tone for the service you would receive the moment you sat down and told the server you didn't want to pay the split fee. I feel you we're disrespectful to the restaurant, server and manager and got back the same attitude.

[barebones1191]

The $1.00 fee was published by your own admission. The waitress waited on 2 people, provided silverware, plates, napkins and water for 2 people and the restaurant had to spend its time and water and equipment to wash 2 place settings. You owed the $1.00 fee fair and square.

[Ripcord13]

The $1.00 fee was published by your own admission. The waitress waited on 2 people, provided silverware, plates, napkins and water for 2 people and the restaurant had to spend its time and water and equipment to wash 2 place settings. You owed the $1.00 fee fair and square.

I love this forum, people complain about the most petty things.

[Down Sized]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him
about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

And we thought we moved away from the Cheapskates. After he left they probably hoped he wouldn't come back.:rant-rave:

[uujudy]

Our server at the Lighthouse told me that's why they discontinued the $5.99 fish & chips. Couples would split the dinner & order water to drink while sitting at a waterfront table. :$:

[Barefoot]

The $1.00 fee was published by your own admission. The waitress waited on 2 people, provided silverware, plates, napkins and water for 2 people and the restaurant had to spend its time and water and equipment to wash 2 place settings. You owed the $1.00 fee fair and square.

I agree with BB. Also, the split fee is more than $1.00 in most restaurants.

[Schaumburger]

Our server at the Lighthouse told me that's why they discontinued the $5.99 fish & chips. Couples would split the dinner & order water to drink while sitting at a waterfront table. :$:

Wow. Why don't these people just go to McDonald's and order a filet of fish sandwich and fries?

[hotrodgirl]

Typically this is a "sharing" fee and the extra cost is indeed to cover the extra plates, glasses and extra service. I found it amazing it was just $1.00! Here in the Chicago area it normally would be between 4 and 7 bucks! Truthfully I do not understand your complaint as I feel it was a fair assessment-especially since it was stated on the menu! I have personally never ordered like that as I feel I can just take a portion home or most likely eat until I have had sufficient.

[perrjojo]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?


Split fee is a common practice everywhere. The only thing unusual is the $1.00 fee. It is usually much more.

[ugotme]

Okay, is this a joke? Am I on candid camera?

[Penguin]

:1rotfl:My suggestion; go to Subway - order a five-dollar footlong with exactly the add ons you want and they will actually cut it in half for you. AND you don't have to tip anyone! By the way - the "principle of the thing" was on the side of the restaurant IMO.

[renielarson]

I am sitting here shaking my head and wondering how old are you? Shame on you!

[skyguy79]

My wife and I had dinner at Athens this afternoon! We couldn't have had a more pleasant experience.

We chose to sit at a table outside just about as far from the front door as we could get and our waitress couldn't have been anymore friendly and attentive than she was. She checked on us several time to see if we needed anything. Even the young lady who identified herself as the General Manager came by to make sure everything was OK!

My wife had the swordfish special and I had the Greek combo platter. They even substituted the rice pilaf with extra salad on the plate at my request. The food was excellent and both my wife and I enjoyed what we were served.

As usual we had no complaints and were again satisfied customers having been to both breakfasts and dinners a number of times in the past and expect to go there several more times in the future.

My only disappointment is that I've been trying to meet Christopher the owner to say hello, but have missed him every time we've gone. Either we're there before he arrives or it's his day off. Today we just missed him, but I can understand why that happened. Chris is a new daddy and was anxious to get home to spend some time with his baby!

BTW, I agree with other posters that the $1.00 fee is no big deal! Kind of reminds me of the Shakespeare Comedy title... "Much Ado About Nothing!"

[Donna Temple]

I don't agree with a fee at all! I would leave a little more tip though. IV waited tables before, and know, that you need to earn your tip. If I had a cranky waitress, the too would certainly reflect that. That fee is called, being nickeled and dimed.

[zcaveman]

My suggestion; go to Subway - order a five-dollar footlong with exactly the add ons you want and they will actually cut it in half for you. AND you don't have to tip anyone! By the way - the "principle of the thing" was on the side of the restaurant IMO.

If you want you can get different toppings on each 'side' of the foot long. Of course you need the same base. My wife and I do it all of the time. Cheaper than ordering two half subs. Same at Publix (but at a different price).

Z

[Bonny]

When you see that it says a sharing fee and you don't want to pay it, just get up & go some where else. Problem solved, nothing to complain about !

[Barefoot]

The other day we had lunch for the first time at Athens in Spanish Springs. I noticed the menu said there was a $1.00 fee for split orders. When we got the bill, sure enough they charged the $1.00 split fee. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

According to your post, the menu said there was a $1.00 fee for split orders. Yet you feel it wasn't disclosed properly??

[Richard1366]

Bonefish grill...order fish and chips and a salad for my wife and I to share. They bring out the salad already split on two plates, then the fish and chips on two plates, already split. Leftover fried fish is not a tasty treat the next day. You might call ahead before going to a restaurant to see if they charge a split fee.

[CWGUY]

Wow. Why don't these people just go to McDonald's and order a filet of fish sandwich and fries?

Well, I'm guessing they save that for special times - they order a Filet-O-Fish
and a Big Mac, then tell everyone they went out for Surf-and-Turf.

:mmmm:

[edwardt6]

And people wonder why no nice restaurants in the Villages.

[surfergirlov]

Bonefish grill...order fish and chips and a salad for my wife and I to share. They bring out the salad already split on two plates, then the fish and chips on two plates, already split. Leftover fried fish is not a tasty treat the next day. You might call ahead before going to a restaurant to see if they charge a split fee.

And that is why the Bonefish Grill is one of the best restaurants in The Villages. I agree with another poster that said the Athens restaurant was nickel and diming the customer charging the fee to split the sandwich. A single person could have taken up the table by themself, is a restaurant going to charge more for less people in the party because they are taking up too much space in the restaurant and they aren't making as much money for their business?

[skyguy79]

If I were running a restaurant (which I'm not) and I were reading the negative nickle & dime comments about my having a $1 charge for splitting/sharing, I would simply drop the $1 charge, calculate the extra service cost required for the splitting/sharing then add that result to the cost of doing business when next adjusting prices. It wouldn't surprise me if any restaurants that don't charge extra for splitting/sharing were already covering the extra expenses that way.

By making this change I would be happy because I will probably increase future profits slightly. The nickle & dimer complainers would also be happy because they won't know that they're actually paying something extra for the splitting/sharing. They'll also be happy (although they won't actually know it) because all diners who don't split/share will help pay the the extra expense incurred by those that do!

Now everybody's happy... or at least they'll think that they are!

[Skip2MySue]

Based on the number of posts this thread has received look at all the free advertising Athens got by charging the $1. I'd say that's money well spent in their favor.:eclipsee_gold_cup:
Skip 2

[Ooper]

And that is why the Bonefish Grill is one of the best restaurants in The Villages. I agree with another poster that said the Athens restaurant was nickel and diming the customer charging the fee to split the sandwich. A single person could have taken up the table by themself, is a restaurant going to charge more for less people in the party because they are taking up too much space in the restaurant and they aren't making as much money for their business?

Lest we forget that the Bonefish is also one of the most expensive restaurants in TV. They can certainly afford to split the servings!

[bkcunningham1]

If I were running a restaurant (which I'm not) and I were reading the negative nickle & dime comments about my having a $1 charge for splitting/sharing, I would simply drop the $1 charge, calculate the extra service cost required for the splitting/sharing then add that result to the cost of doing business when next adjusting prices. It wouldn't surprise me if any restaurants that don't charge extra for splitting/sharing were already covering the extra expenses that way.

By making this change I would be happy because I will probably increase future profits slightly. The nickle & dimer complainers would also be happy because they won't know that they're actually paying something extra for the splitting/sharing. They'll also be happy (although they won't actually know it) because all diners who don't split/share will help pay the the extra expense incurred by those that do!

Now everybody's happy... or at least they'll think that they are!

Excellent post. I'm happy and don't actually know it.

[redwitch]

I'm really stunned at some of the comments. You shouldn't pay a fee because you "split" the gyros yourself? Really? OK, deduct from the tip -- you saved your waitress some work. You didn't save the restaurant one penny. In fact, you cost the restaurant money with the use of extra utensils and plates.

A single at a table is a lot less work than two people and certainly generates less washing and cleaning. I frequently eat breakfast and lunch alone. I like to relax with a book and just have some quiet time. I don't expect to get extra utensils, extra plates, a 4-top, etc. I usually ask the host to simply seat me in a quiet, out-of-the-way corner. I double the amount of my food order and tip the server on that amount, not the amount of my tab.

As to a server saying they don't mind people splitting a meal, that's a new one on me as well. I've known many servers personally and talked to many when they've been slow. My daughter is presently a server and I talk to her and her friends. Yes, they'll graciously split a meal between two people but that doesn't mean they like it. It is more work and usually less tip.

The next time, both of you order an gyros and ask that the sauce be on the side (usually arrives in a to go container). That way, it is easy to cut it in half and reheat it without it getting soggy. So, you can split one gyros and take the other one home for a nice snack later (I usually cut them into quarters at home).

Sorry, I just don't get the pettiness of the OP or those who defended them.

[Serenoa]

I love this forum, people complain about the most petty things.

LOL, agree. This sounds like it could have been a Seinfeld episode when his parents moved to Florida to somewhere called Del Boca Vista (phase III).
Morty was always going for the 4:30 pm early bird special & only using his $200 "Wizard" organizer as a tip calculator.

[Trish Crocker]

It seems like everyone was being a little hard on the OP. I too disagree with what he said but that's no reason to jump on him! Steve and I always say we are going to split a meal because when we get our food it's always more that we should eat...then, after cleaning our plates we say 'we should have just split something'...unfortunately we think of it after we eat..explains why I can't wear half the stuff in my closet! The first time I went to a restaurant and was charged a split fee to share a salad with a friend I too thought it was silly...then after rethinking it I realized the reasoning. I think the OP was going through the same thought process I was...it had absolutely nothing to do with the money or being cheap..it was just a surprise. With all of the seniors living in TV I'm sure the restaurants find that a lot of people can't eat a whole meal but when you have a full restaurant with only half of the people ordering a meal it can get costly, not to mention the people that can't get in because the tables are full. It makes sense for the restaurants to try to recoup some lost funds. I just think you should cut the OP some slack..he was just asking for opinions.

[redwitch]

It seems like everyone was being a little hard on the OP. I too disagree with what he said but that's no reason to jump on him! Steve and I always say we are going to split a meal because when we get our food it's always more that we should eat...then, after cleaning our plates we say 'we should have just split something'...unfortunately we think of it after we eat..explains why I can't wear half the stuff in my closet! The first time I went to a restaurant and was charged a split fee to share a salad with a friend I too thought it was silly...then after rethinking it I realized the reasoning. I think the OP was going through the same thought process I was...it had absolutely nothing to do with the money or being cheap..it was just a surprise. With all of the seniors living in TV I'm sure the restaurants find that a lot of people can't eat a whole meal but when you have a full restaurant with only half of the people ordering a meal it can get costly, not to mention the people that can't get in because the tables are full. It makes sense for the restaurants to try to recoup some lost funds. I just think you should cut the OP some slack..he was just asking for opinions.

Sorry, but the OP wasn't asking for opinions. The OP specifically asked for a plate and knife so the gyro could be cut by OP rather than pay $1.00 to have it split for them and then complained that $1.00 was charged and THEN complained about the attitude of everyone there. I think the OP got off light.

[Roaddog53]

I know that some restaurants charge $3, others won't let you do it, and still others seem not to care one way or the other. My wife and I like to 'share' a single meal because most restaurants give you more than enough food for two people and we don't like having to go home right after dinner to get the leftovers in the frig. If you're following a 'calorie restricted' diet there's MORE than enough food in one serving fro two people. When we do this I tend to over tip the server because they have to do pretty much the same amount of work for serving two people.

:agree:
We too share meals for the same reasons. Way to much food, we don' t go straight home, and we are not big left over people. Plus we are more conscious on what we eat in portions. We see some that seemingly "force" food in them by their reactions. That ends up showing in other ways.
When they do take it home, i sometimes wonder how much IS eaten the next day or soon, since they just had it, or how much goes to waste. I doubt many would say honestly. Would be a good survey question. I can only imagine what some of these people's refrigerators look like. Lol.
We too though tip very well knowing they are serving two people.

[rubicon]

My wife and I had dinner at Athens this afternoon! We couldn't have had a more pleasant experience.

We chose to sit at a table outside just about as far from the front door as we could get and our waitress couldn't have been anymore friendly and attentive than she was. She checked on us several time to see if we needed anything. Even the young lady who identified herself as the General Manager came by to make sure everything was OK!

My wife had the swordfish special and I had the Greek combo platter. They even substituted the rice pilaf with extra salad on the plate at my request. The food was excellent and both my wife and I enjoyed what we were served.

As usual we had no complaints and were again satisfied customers having been to both breakfasts and dinners a number of times in the past and expect to go there several more times in the future.

My only disappointment is that I've been trying to meet Christopher the owner to say hello, but have missed him every time we've gone. Either we're there before he arrives or it's his day off. Today we just missed him, but I can understand why that happened. Chris is a new daddy and was anxious to get home to spend some time with his baby!

BTW, I agree with other posters that the $1.00 fee is no big deal! Kind of reminds me of the Shakespeare Comedy title... "Much Ado About Nothing!"

Skyguy I share your view about Athens. Chris had business in our part of the country and so he stops by our table everytime we drop by. he is a solid individual and cares very much about the quality of his business.

Frankly the OP missed out as there are a number of excellent selection. Athens prices are reasonable priced

[gerryann]

Sorry, a little off topic.....I've had the fish frys at Athens....good. Are their Gyros pretty good as well?

[Ooper]

Ya know, IMHO, this post has gotten really rediculous. I eat at Athens once or twice a week. I find their servers are very pleasant, the meals very affordable and their quality excellent. There are other resaturants that I can same the same thing about. The point is, the menu stated the fee. It's the same as bringing wine to a restaurant or even a cruise and paying a corking fee. If ya don't wanna pay it, don't bring it. Get over it!

[rubicon]

Sorry, a little off topic.....I've had the fish frys at Athens....good. Are their Gyros pretty good as well?

Gyros very good

[Pturner]

Hi PandG,
A "sharing fee," as it is commonly called, is probably a better term for the practice than a "split fee," since you perceived the fee to be for the work of physically cutting the sandwich rather than for the higher costs of serving two patrons rather than one.

I agree with others that sharing fees are justified for reasons that you perhaps had not considered. A great thing about this forum is learning to see things from different perspectives that we might find valid and valuable.

[Junebugs]

Where is Athens located? I would love to try it out -- I love Greek food.

[Ripcord13]

One $1...........$1, JFC get a life, what would be said if it were $2, what a bunch.

[Moderator]

Please refrain from directing comments at other members and be sure to address the topic at hand. Several comments in this thread have displayed a lack of civility that is generally not tolerated. The thread will be closed if the personal comments continue.

Thanks for your cooperation.. . Moderator

[gerryann]

This whole topic has been great advertising for Athens. I'm gonna try out the Gyro. :mmmm:

[Ooper]

Where is Athens located? I would love to try it out -- I love Greek food.

Spanish Springs Town Square next to Katy Belles.

[ilovetv]

I think that the $1.00 surcharge is mostly a reminder: that two people are now going to be served and dine for the price of one......and if every twosome did "two for the price of one", the place would go broke.

The attitude is like going to the movies and saying, "We'll take just one ticket and share a seat"......and then they enter and take two seats.

[gerryann]

This whole topic has been great advertising for Athens. I'm gonna try out the Gyro. :mmmm:

I went last night. The Gyros were great! And...the Greek salad was also great!

[Shimpy]

I don't think the phrase "split fee" refers to a fee for someone physically cutting the menu item to be shared, PandG. I believe it just means you are splitting a menu item(s) and there will be an up-charge of $1 for sharing. The logic is what sueandskip explained.

How was the gyro? How would you rank the service prior to the dispute over the $1 fee?

I agree 100%. You are taking up 2 seats, 2 glasses of water and silverware. They have to be washed. $1.00 is quite a bargain.

[Schaumburger]

I went last night. The Gyros were great! And...the Greek salad was also great!

Love Athens' food. I'd better get over there this week during my visit. :mmmm:

[Russ_Boston]

I know this is an old thread but I was just thinking about this type of thing.

On one hand I can see the split fee. On the other hand you should pay for what you order (food, drinks, plus tip) and not any service fee.

If I were the restaurant I wouldn't want to discourage attendance. A fanny in the seat means money in money ways: 1. You probably both get a drink of some kind which in the case of pop is almost pure profit 2. You might decide to order something expensive to split which would be more profit than 2 cheap meals. 3. If your food is good and you don't **** them off maybe the patrons come back again and again. 4. If you aren't completely full of patrons then what's the beef even if 3 or more people sit at one table and split one app and each have a drink - I've seen that many times, haven't you? Especially after a golf match when you stop for a beer or two and maybe get a plate of fries.

[deltaguy]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

Many Restaurants charge a whole lot more than a buck for shared entrees. Consider yourself lucky that Athens only charges a buck. If you want half a sandwich you probably shouldn't be going to a Restaurant in the first place.

[jblum315]

Anybody remember when it cost 25 cents to use the restroom?

[graciegirl]

Last night we went to Toojays for dinner. Sweetie had lunch out and wasn't very hungry and I never am until my bell goes off about ten in the evening.

He ordered a bowl of soup for 4.25 and I got their delicious Ultimate Brisket sandwich that comes with fries and cole slaw for 9.95 and Helene had a burger and fries. I split my sandwich, in fact we shared everything, and the server saw what we were doing and brought a plate. We thanked him and said we don't usually do this and we don't. We also thanked him again in the tip.

We do take home leftovers and I am surprised there isn't a charge for that sometimes. I just stop eating usually long before I finish the food.

I very much appreciate always being treated nicely at restaurants and always try to thank the server.

Most restaurant food is not expensive and I am not a lucrative eater because I don't drink alcohol any more. The servers have to make a living and do does the restaurant.

[gomsiepop]

I'm soooo curious as to what the bill was and what the couple tipped the waiter/waitress. My husband and I have a policy never to leave less than $5.00 to the server even if the bill is only $15.00 and 20% of the bill when it is over $25.00. There are many restaurants that send coupons to their customers via email so it is easy enough to go out to eat and only spend $15.00. We feel the waiter/waitress has taken our order, brought our refreshments, served our food and returned to our table a minimum of two times, sometimes more than that. I patronize certain restaurants frequently and see both husbands and wives working in the same place. They deserve to earn a living wage, which is mostly comprised of their tips. If you can afford to dine out then we feel you can afford to compensate the wait staff.

[Happinow]

I wouldn't even question the "split fee" because a dollar is neither here nor there to me. I go to lunch a lot and I have split a sandwich with another person and we did not get charged any extra fee. I don't split a sandwich to save money, I split because I can't eat the whole thing. And, to bring a sandwich home or a salad for that matter, by the time the next day rolls around and I'm ready to eat it they are both soggy and not edible. So, I would rather split thanwaste. If there is an extra charge then so be it.

[Here2Stay]

As a prior restaurant owner I will never understand why any restaurant would elect to charge a "split" fee to its customers. It's one sure way of losing customers. It's a silly charge, with so many restaurants wanting your business....I would not allow my company to lose customers over such a petty charge. I was grateful for every customer, and if they elected to share their meal....so what! I was just glad to have them select us. Why risk losing customers....losing even one customer is too many! That $1 dollar will not make that company, but I promise it could break them...I would never impose such a fee to my valued customers!

[Halibut]

Our server at the Lighthouse told me that's why they discontinued the $5.99 fish & chips. Couples would split the dinner & order water to drink while sitting at a waterfront table.

Well, geez. If restaurants don't want to sell less expensive meals, nobody's holding a danged gun to their heads! If I as a customer want to sit at a prime table outside, I should be able to order ANYTHING ON THE MENU, including just an appetizer or a cup of soup, without feeling belittled by the wait staff or management.

In fact, I wish more restaurants would offer "senior" versions of their meals with smaller portions since so many of their customers are, you know, SENIORS. I may want to enjoy a dinner out but not necessarily take a soggy container home with me. It also bothers me to waste/not eat food that's been served and I'm concerned about the environmental impact of millions of styrofoam containers. We take our own Tupperware to restaurants where I know they serve too much and we'll have leftovers.

And PandG, I also wish you didn't feel the need to apologize for your post. People should be able to disagree with its content without attacking you personally.

[BnCinME]

One solution would be for more restaurants to offer half portions. I know Red Sauce does this.

[Russ_Boston]

One solution would be for more restaurants to offer half portions. I know Red Sauce does this.

Love that at Red Sauce. Belleview pizza has THREE different sizes for most of their meals. It's only a buck or two difference but I hate wasting food and I don't usually do doggy bag.

[Bavarian]

Love that at Red Sauce. Belleview pizza has THREE different sizes for most of their meals. It's only a buck or two difference but I hate wasting food and I don't usually do doggy bag.

Sounds like a plan.

The people I knew that split an entrée ordered an extra salad and only split main course. Need more Senior Sized portions. When we take my Mother-in-law out for dinner, it is hard to find anything small, most food goes home in doggie bag. In Germany most have a Seniorenteller, my late mother could finish that multi-course meal,

But the server needs to be tipped as if you bought two, same with coupons. They have same work to do.

[kittygilchrist]

dead horse. all beaten to a pulp. not piling on.
If I go out single, nobody adds a fee. I wonder why not.

[deltaguy]

Well, geez. If restaurants don't want to sell less expensive meals, nobody's holding a danged gun to their heads! If I as a customer want to sit at a prime table outside, I should be able to order ANYTHING ON THE MENU, including just an appetizer or a cup of soup, without feeling belittled by the wait staff or management.

In fact, I wish more restaurants would offer "senior" versions of their meals with smaller portions since so many of their customers are, you know, SENIORS. I may want to enjoy a dinner out but not necessarily take a soggy container home with me. It also bothers me to waste/not eat food that's been served and I'm concerned about the environmental impact of millions of styrofoam containers. We take our own Tupperware to restaurants where I know they serve too much and we'll have leftovers.

And PandG, I also wish you didn't feel the need to apologize for your post. People should be able to disagree with its content without attacking you personally.

Tupperware???

[Here2Stay]

As a prior restaurant owner its a bad call for any restaurant to charge such a fee. For those who believe its no big deal, then how would you feel if the next charges created by restaurants are.....tap water .50......a party of two who use a table for 4....$1 for each empty chair....doesn't the restaurant lose out when a party of two sit at a table for 4...the $1 charge for an extra plate (or sharing charge as they call it) is NOT worth losing customers ; NOT even ONE customer. It's a silly charge! It;s NOT about a dollar people! It's about what would be next! You don't think that tap water doesn't cost them, the cost of ice, the cost to wash to glass, the lemon you request with your fee water....if they charge to share, why not the water!

The restaurant owner needs to understand this....if you lost a customer (1) over this fee...and that customer was spending $10 a week, that's $520.00 a year in lost sales...for 1 customer.....if the fee creates a lost of 20 customers (which is a low number) that would mean $10,400 in the bottom line GONE! It's plain BAD business for any restaurant to charge such fee's, is that dollar really worth losing $10,400.

My advise to Athens...lose the fee....you just lost my business and that will cost you about $800 a year! I love that place, however; such a fee tells me that they don't appreciate my business! I need to add, I don't share.... but if I did.....I would be the first to tell them on my way out...that was the last time I visit until they remove that silly fee! Its just a bad business decision, this coming from my experience in the business

[Indydealmaker]

$1 is the LOWEST split fee that I have seen anywhere. Quite reasonable. I sure hope the waitress is the one who gets it though.

[Golfingnut]

As a prior restaurant owner its a bad call for any restaurant to charge such a fee. For those who believe its no big deal, then how would you feel if the next charges created by restaurants are.....tap water .50......a party of two who use a table for 4....$1 for each empty chair....doesn't the restaurant lose out when a party of two sit at a table for 4...the $1 charge for an extra plate (or sharing charge as they call it) is NOT worth losing customers ; NOT even ONE customer. It's a silly charge! It;s NOT about a dollar people! It's about what would be next! You don't think that tap water doesn't cost them, the cost of ice, the cost to wash to glass, the lemon you request with your fee water....if they charge to share, why not the water!

The restaurant owner needs to understand this....if you lost a customer (1) over this fee...and that customer was spending $10 a week, that's $520.00 a year in lost sales...for 1 customer.....if the fee creates a lost of 20 customers (which is a low number) that would mean $10,400 in the bottom line GONE! It's plain BAD business for any restaurant to charge such fee's, is that dollar really worth losing $10,400.

My advise to Athens...lose the fee....you just lost my business and that will cost you about $800 a year! I love that place, however; such a fee tells me that they don't appreciate my business! I need to add, I don't share.... but if I did.....I would be the first to tell them on my way out...that was the last time I visit until they remove that silly fee! Its just a bad business decision, this coming from my experience in the business

Not sure I would want that customer at all. Never owned a rest, but a 50 cent spender is not a customer, but more of a pain in the..... If you get real customers you will make up that 10,400 dollars real quick. If you want dinner for pennies, stay out of restaurants entirely..

[Halibut]

Tupperware???

Should I have said Tupperware™? :laugh:

But yes, we take our own containers to the restaurant. And yes, some servers give us the rolling side eye (http://www.chow.com/food-news/54736/bring-your-own-plastic-container/).

The BPA in styrofoam also isn't so hot for you.

[rubicon]

The split fee charged by Athens tells me that their prices are very competitive.

As I view it again their prices are competitive, their food quality and their service always with a smile. Athens has staying power.

[asianthree]

have been in some resturants that charge $5. for plate splints....

[jhrc4]

I am in total agreement with the person who posted this. I am really surprised and the negative and mud slinging that is aimed directly at the person.
When all the person did was ask a simple question and really expected civil,intelligent responses..for the most part this did not happen.
The best response came from " Trish Crocker " who responded very intelligently, and certainly gave her response a lot of thought.
The moderator did the right thing stepping in to remind some individuals to keep their opinions civil.
Just as a reminder: This is the first time " pandg " experienced this split charge and asked a simple question, nothing more.
By the way food for thought...
1) The customer is always right..
2) Customer Service
3) The split charge IMO....cheapens the establishment.
4) The food that you ordered ..." The " owners expected you to finish it all, therefore we are going to charge you for the container(s) if you so choose to take the left-overs with you. That is the next step.
5) Carabbas,Olive Garden,Red Sauce,Nancy Lopez,Thai Ruby,Too Jays, all and more are very happy to NOT Charge a split fee.

[athens123]

Good evening everyone

As most of you know I never respond to open criticism on an open forum like talk of the villages for many reasons as I would never want anyone to misunderstand me or for anyone to think that their opinion is not taken seriously. I have always no matter good or bad sent a private email and have tried in my best effort to always make my guest happy and even at times to explain why we do certain things

This one time I feel I need to explain why we charge a dollar fee so that instead of people wondering why and making comments that my family do not care about the customers they can hear it straight from my family. The dollar charge is for when two customers order one meal and split it and purchase nothing else. This fee covers the napkin,the silverware, the plate and the cost to clean those items. If for example you purchase a soup , appetizer, side salad, appetizer, dessert for example we do not charge the split fee to our guest. After myself working my whole life in the restaurants and my father over 55 years in this business we have never and will never nickel and dime anyone or take advantage of any single customer. Anyone who has met my family knows that we are very giving people who do anything we can to make sure our guest know how much we appreciate them each and everyday of our lives


Even as cost of goods have risen at unbelievable numbers we fight everday to keep our prices as low as we can and give the best quality possible so that our guest can make our restaurant a place they enjoy. Almost every week over 12000 of our athens club members receive coupons giving them anywhere from discounts to $2.50 dessert to bottles of beer for 1.50. This year alone we have given out over $15,000 in gift cards to several clubs churches and organizations who have requested our help for fundraiser and for just give away at thir functions

I hope this in no way offends anyone I just felt that I needed to atleast explain that when someone says my family does not appreciate our guest it could not be the furthest from the truth. I appreciate an always have every single person who has ever come into our restaurant and from a young child I was taught people have choices where to go and when they chose our restaurant it should never be something taken for granted

I hope this clears this up

Christopher Kitrinos and my entire family
Athens NY restaurant

[784caroline]

Well said...you should charge $3 for split meals.

[jimmy D]

OK, OK... It just seemed silly to charge a fee without doing anything. We did tip the waitress generously, as we do no matter what. She was grumbling to another waitress about the couple next to us having only 2 cups of coffee and nothing else. The gyro was good, but the service was not.

Most places do this down in fl. I think you were asking for something for nothing, but I could be wrong.

[DougB]

We tried to share a meal at Golden Corral. They said we would have to pay full price each. Last time I go there.

[missypie]

We own our own business as well and totally understand what you are saying. Was there on Sat morning and was very pleased with the meal. Thank you for explaining how costs work.

[missypie]

We tried to share a meal at Golden Corral. They said we would have to pay full price. Last time I go there.

That's because it is all you can eat!

[DougB]

That's because it is all you can eat!

What? I left there still hungry.

[Happinow]

We tried to share a meal at Golden Corral. They said we would have to pay full price each. Last time I go there.

Are you serious?? You are sharing a meal at an " all you can eat" restaurant? So what prevents you from going back to the buffet 4 times and sharing it all with your wife?? Wouldn't that mean you each ate a meal? I'm thinking you are joking on this one.....

[DougB]

Are you serious?? You are sharing a meal at an " all you can eat" restaurant? So what prevents you from going back to the buffet 4 times and sharing it all with your wife?? Wouldn't that mean you each ate a meal? I'm thinking you are joking on this one.....

I never joke. I take my TOTV posts very seriously.

:1rotfl::1rotfl:

[ilovetv]

As a prior restaurant owner its a bad call for any restaurant to charge such a fee. For those who believe its no big deal, then how would you feel if the next charges created by restaurants are.....tap water .50......a party of two who use a table for 4....$1 for each empty chair....doesn't the restaurant lose out when a party of two sit at a table for 4...the $1 charge for an extra plate (or sharing charge as they call it) is NOT worth losing customers ; NOT even ONE customer. It's a silly charge! It;s NOT about a dollar people! It's about what would be next! You don't think that tap water doesn't cost them, the cost of ice, the cost to wash to glass, the lemon you request with your fee water....if they charge to share, why not the water!

The restaurant owner needs to understand this....if you lost a customer (1) over this fee...and that customer was spending $10 a week, that's $520.00 a year in lost sales...for 1 customer.....if the fee creates a lost of 20 customers (which is a low number) that would mean $10,400 in the bottom line GONE! It's plain BAD business for any restaurant to charge such fee's, is that dollar really worth losing $10,400.

My advise to Athens...lose the fee....you just lost my business and that will cost you about $800 a year! I love that place, however; such a fee tells me that they don't appreciate my business! I need to add, I don't share.... but if I did.....I would be the first to tell them on my way out...that was the last time I visit until they remove that silly fee! Its just a bad business decision, this coming from my experience in the business

Essentially, the second person is getting their meal for $1.00. People who complain about that are the same tightwads who demand more lemon wedges so they can make lemonade in their water glass because they're too cheap to buy a soda, wine, beer, etc. Cheapness at that level borders on a mental disorder.....like the people who just cannot leave the extra, unopened creamers on the table and put them in their purse. Or the people who go to a buffet and put their big ole purse in their lap and scrape a plateful of food into the plastic bag in their purse. It's not normal behavior!

If a person cannot afford a meal at Athens' prices, or they feel those prices are too high, then they should just eat at home.

[Barefoot]

We tried to share a meal at Golden Corral. They said we would have to pay full price each. Last time I go there.

Doug, thanks for always injecting some much needed humor. :jester:

[LuckySevens]

As a prior restaurant owner I will never understand why any restaurant would elect to charge a "split" fee to its customers. It's one sure way of losing customers. It's a silly charge, with so many restaurants wanting your business....I would not allow my company to lose customers over such a petty charge. I was grateful for every customer, and if they elected to share their meal....so what! I was just glad to have them select us. Why risk losing customers....losing even one customer is too many! That $1 dollar will not make that company, but I promise it could break them...I would never impose such a fee to my valued customers!

What a positive attitude you have, plus sensible thinking. I applaude you!!!

[Pturner]

I don't mind when a restaurant charges for sharing. In some ways, I almost prefer it. It takes the guilt out of sharing.

[ydnar9]

A lousy dollar and you're complaining and it said it on the menu? No wonder the waitress got a little upset. The Villages Sun newspaper said the average median retirement household income in the Villages is $93,000 a year. I had a credit slip changed last year, the server added to the tip I put a 15% tip on the slip. I was upset when I saw that as that's fraud. That wasn't at this restaurant but was in Lake Sumpter.

[jblum315]

I don't know. When I split something, or sit with someone who is having a meal and I just have coffee, I always feel guilty.

[Golfingnut]

When I go to the movies next time I will ask for a 50% discount and promise to close one eye.

I absolutely think their should be a $5.00 minimum for each seating in a restaurant. A full service restaurant comes with more than a McDonalds like a wait staff, personal service, utensils and atmosphere. Splitting a meal in a sit down dining facility is no different than asking for a take out box at a buffet.

[jhrc4]

The individuals who are slinging mud at the originator of this post who by the way merely asked a perfectly honest question leaves me wondering this...

Are you the same individuals who regularly " Pop " into Panera Bread to re-fill your to-go coffee cup ?? And then with a casual who me look, jump back into your golf cart without even the thought of paying for it..One only wonders..

[Golfingnut]

The individuals who are slinging mud at the originator of this post who by the way merely asked a perfectly honest question leaves me wondering this...

Are you the same individuals who regularly " Pop " into Panera Bread to re-fill your to-go coffee cup ?? And then with a casual who me look, jump back into your golf cart without even the thought of paying for it..One only wonders..

No but I would suspect anyone that would complain about a one dollar split meal charge would do just that. I could never own a restaurant due to the insensitive selfish actions of so many customers. There is a limit to what owners and wait staff should be expected to tolerate. I never noticed these isses in the real world, but have witnessed it myself since moving to the villages.

[kittygilchrist]

Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

I am rereading the original post. I believe the poster thought and reasonably so, that a "split" fee meant that the charge was for the restaurant to prepare one entrée and then "split" it placing one share on each of two plates.

The complaint that it is the principle of the thing has clearly fallen on deaf ears. The principle is that if the fee had been called a "sharing" fee, it would have been clear to the diners what the fee meant.
I agree.

And I empathize with the OP for having been thrashed, trashed and bashed for an innocent query which was carefully written to say it was the principle of poor disclosure, not the dollar.

[Golfingnut]

I do not wish to offend, but the OP, (to me) reeks of trying to beat the system at someone else's expense. This was two seats with two customers being waited on, two place settings, clean up for two. All that and only one payment. Two people used time material and space. Too add several dollars for the extra body should be expected. I also understand when a higher charge is applied to my hotel stay even if we have only one bed.

[kittygilchrist]

opinion of editor 8 restaurant surcharges that don't make sense – and 8 that do – Eatocracy - CNN.com Blogs (http://eatocracy.cnn.com/2013/08/08/8-restaurant-surcharges-that-dont-make-sense-and-8-that-do/)

quote:
Splitting a dish/extra side dish
If an entrée costs $15 and you use your fork to give your spouse several bites, no one charges you extra. Ask if you can officially split the dish and you may get hit with a surcharge of between $2 and $5 or more, a penalty that feels like it’s designed to discourage sharing (which is weird because don’t we go to restaurants to share a meal with others?) That said, if the request requires time and effort from a server to literally divide the dish and garnishes, then a separate fee seems warranted. If just a side plate is requested, it ought to be free (please don’t suggest that the effort of washing the extra plate necessitates the fee).

[deltaguy]

I am rereading the original post. I believe the poster thought and reasonably so, that a "split" fee meant that the charge was for the restaurant to prepare one entrée and then "split" it placing one share on each of two plates.

The complaint that it is the principle of the thing has clearly fallen on deaf ears. The principle is that if the fee had been called a "sharing" fee, it would have been clear to the diners what the fee meant.
I agree.

And I empathize with the OP for having been thrashed, trashed and bashed for an innocent query which was carefully written to say it was the principle of poor disclosure, not the dollar.

Only in The Villages with a whole dollar at stake could anyone not understand that "split fee" is a sharing charge. By the way, the Gyro at Athens is yummy.

[graciegirl]

I say.

Ask for take out and do with it whatever you want.

I know that many innocent questions are misinterpreted or disagreed with because we are all just different people with different life experiences. I am thrifty but I am not a "haggler" like people do at garage sales. I am a searcher for the best price though. I don't think it's wrong to get a better deal. I think being careful with my money is my way of being green and sort of a game I play with myself, looking for bargains, saving a little money to use for a lot of GOOD reasons.

I think that the question was how does this work here in this area,in this restaurant, pure and simple.

I have learned to expect surprising answers on this forum.

As I said before, I think the prices at most restaurants here are very, very reasonable, the service is almost always the best I have ever experienced, and I think as a group we undertip. Those hard working people are very patient with a lot of us miserly folks.

[bkcunningham1]

This question is almost one year old. The OP stated in the 8th post that they were sorry they posted the question and misunderstood the phrase split fee.

[graciegirl]

This question is almost one year old. The OP stated in the 8th post that they were sorry they posted the question and misunderstood the phrase split fee.

OH. There have been a lot of really old threads dredged up and rehashed lately, BK. Good morning!:wave:

[Golfingnut]

I say.

Ask for take out and do with it whatever you want.

I know that many innocent questions are misinterpreted or disagreed with because we are all just different people with different life experiences. I am thrifty but I am not a "haggler" like people do at garage sales. I am a searcher for the best price though. I don't think it's wrong to get a better deal. I think being careful with my money is my way of being green and sort of a game I play with myself, looking for bargains, saving a little money to use for a lot of GOOD reasons.

I think that the question was how does this work here in this area,in this restaurant, pure and simple.

I have learned to expect surprising answers on this forum.

As I said before, I think the prices at most restaurants here are very, very reasonable, the service is almost always the best I have ever experienced, and I think as a group we undertip. Those hard working people are very patient with a lot of us miserly folks.

Hey, Gracie. I wish I typed your post. I am on board with it all. It bring to mind, that we have never been treated badly and, we also feel the prices are fine. I hesitate to suggest, that maybe, perhaps, some customers create their own reality not in line with required business practices. We have had a few poor quality meals, but never been threaten badly.

[bkcunningham1]

Good morning, Gracie. :icon_hungry: Want to split breakfast?

[Golfingnut]

This question is almost one year old. The OP stated in the 8th post that they were sorry they posted the question and misunderstood the phrase split fee.

Well, there ya go, and yet the statement is defended. Now I am dizzy.

[capecodbob]

Think you got a word mixed up.
You're suppose to have a little "wine" with your meal, not "whine"!

[Russ_Boston]

Thanks for the reply Athens.

But I do agree with the other business owners here. I would bet that the people you lose on principal would far surpass the number of times you need to add that $1. Why not think of it as a $1 coupon to get them back in the door? Just my 2C.

[kittygilchrist]

Please refrain from directing comments at other members and be sure to address the topic at hand. Several comments in this thread have displayed a lack of civility that is generally not tolerated. The thread will be closed if the personal comments continue.

Thanks for your cooperation.. . Moderator

I'm with you, mod. A year later, we are still piling on.
some threads get out of hand, and we all look silly.
All this passion over a buck tickles me and I love when that
happens.
If the OP was making too much of it...who isn't??
:coolsmiley: