Prism Tv by Century Link

[2fromohio]

Is anyone using Prism fiberoptic cable TV. Any problems?

[gerryann]

I am and I have no problems. TV and Internet.

[Shimpy]

I am and I have no problems. TV and Internet.

Same here

[mikeandnancy1112]

We changed from Comcast to Century Link Prism, had it for two months, many problems and just switched back to Comcast. Won't change again. We weren't dissatisfied with Comcast, just wanted to save money. The irony is when we switched back we pay less money than we did the last time we had it, more updated equipment, crisper picture and more options, DVR, and internet.

[Matt and Gail]

We changed from Comcast to Century Link Prism, had it for two months, many problems and just switched back to Comcast. Won't change again. We weren't dissatisfied with Comcast, just wanted to save money. The irony is when we switched back we pay less money than we did the last time we had it, more updated equipment, crisper picture and more options, DVR, and internet.

We did the same thing. Poor TV, slow Internet and poor service. Although I cannot say Comcast is perfect, I will not change again

[Skybo]

I'm always surprised when I read that people have had poor reception or slow Internet speed with Centurylink, because my experience with them has been just the opposite. I wonder if the difference is due to the neighborhood and the mode of service in that area. For instance, in Tamarind Grove, we have "fiber to the premises". Other villages that are a few years older than us have "fiber to the curb". And perhaps some of the older villages don't use fiber at all? I don't know. All I can attest to is that my fiber to the premises service with CL has been great. And as far as their customer service goes, I think they are much better than Comcast. I've been able to get through to them on the phone without waiting on hold, and they send a tech out within 24 hours max, usually quicker. I left Comcast because of their poor customer service and long wait times.

The only down side to CL for me is that right now you can only watch or dvr two high def channels at a time and their On Demand selections aren't as good as Comcast.

[jblum315]

Same here.

[JAKES2173]

CL gas been very good

[KeepingItReal]

....

[rhredd1654]

I changed from DirecTv a few months ago to eliminate the storm outages. Sorry I did. Picture quality is great when working, but experiencing much muting, pixelation, etc. Have service out, and they claimed at the time it was sunspots that would clear up after Oct. 16. No so. Would not go with them again. I'm in St. James and have fiber throughout.

[jblum315]

I have not had any of those problems. I am just north of 466A in Hemingway.

[buzzy]

I changed from DirecTv a few months ago to eliminate the storm outages. Sorry I did. Picture quality is great when working, but experiencing much muting, pixelation, etc. Have service out, and they claimed at the time it was sunspots that would clear up after Oct. 16. No so. Would not go with them again. I'm in St. James and have fiber throughout.

With DTV, the temporary fix is to use the menu settings to access the standard definition versions of the HD channels, and watch in SD for the time being. I don't think the whole system crashes in a storm.

[CaliforniaGirl]

I got Prism TV as soon as it was available, and for quite a while I was their biggest cheerleader. Great picture, saved $$$ over Comcast. That said, in July I lost service completely. Between my schedule and theirs, it was over a week before a service tech could come out (required, so they said, because my router was malfunctioning.) Appt was scheduled for a Monday morning. On Sunday, I got home from church and there was a note on the door from Centurylink saying all should be well. And it was. So it obviously wasn't my router...
Now tonight it's the same story. But this time I only have to wait until tomorrow afternoon for a service tech. Have to access the internet with a Verizon air card - not cheap, but I have to have internet access for my business. However, no television...very quiet in my house tonight. As much as I hate Comcast, I think I'm going to switch back.

[skip0358]

Went with CL because Comcast was getting to high. What a mistake. Can't wait to switch back. We don't have fiber to the house. Slow internet, locks up,picture is good most times but when changing channels the picture will change but not the voice. CL came made adjustments etc. Can't wait for April.

[gigim112]

Is anyone using Prism fiberoptic cable TV. Any problems?

I have Prism TV with phone & internet service..have had no problems except where i am located we can't get the HDTV channels, but other than than the service is better than comcast. I like the DVR feature can record up to 2 shows without watching one of them while recording.

[Shimpy]

We had Comcast then switch to Century Link Prism to get a better price. Now switching back to Comcast. We miss the movies on demand. Century Link has about 9 free movies and Comcast probably over 100. Also missed getting a few favorite channels on Century Link not to mention that the channels shown in the newspaper are for Comcast and you have to know what channel to use for Century Link. Beautiful picture on C. Link but probably not better than Comcast and we had trouble with it freezing up several times.

[joycenemetz]

We switched to Century Link from Comcast in May (triple play) - happy with internet and phone with Century Link, but thinking of going back to Comcast for TV - we have a lot more features for less $$ with Century Link, but cannot stand the freezing anymore. Will probably keep phone & internet, and go back to Comcast for TV.