Beware of gift card promise from Prism at Century Link

[dnptrll]

I ordered Century Link's Prism in September 2012 with the promise of a gift card. I have contacted the company monthly since the first waiting period of 3 months to receive this gift card. I have yet to see a resolution even though each phone call includes a new promise to send the card within the "next six weeks." So far it has been 8 months since the order was placed.
I have noticed that Century Link is offering this promotion again, please be aware that the gift card promise is not always the gift card reality.

[jblum315]

I did get a $100 gift card from Prism

[rhredd1654]

I ordered Century Link's Prism in September 2012 with the promise of a gift card. I have contacted the company monthly since the first waiting period of 3 months to receive this gift card. I have yet to see a resolution even though each phone call includes a new promise to send the card within the "next six weeks." So far it has been 8 months since the order was placed.
I have noticed that Century Link is offering this promotion again, please be aware that the gift card promise is not always the gift card reality.

That should be the least of your worries. I could not get a good signal from them and, after 5 months, switched back to DirecTV. And yes, I did receive the gift card. Do an online chat. Maybe that will help.