Premier Medical Associates

[DEWRDW]

Has anyone used this group of Doctors?

[Mudder]

Many people use them with good and not so good results. Most of the docs are ok, but the back office staff sometimes just makes you want to scream.

[Number 6]

Many people use them with good and not so good results. Most of the docs are ok, but the back office staff sometimes just makes you want to scream.

That could be said for many practices around here, especially where the physicians are employees.

[mac9]

One time. NEVER AGAIN!!

[Vinne]

Dr Shaw in the group the best

[salferg]

We like Dr. Gegaj very much and they have the best Urgent Care in the area. Dr. El Arousey is just terrific..

[OldManTime]

I have used Dr. Gegaj, he is as good as anyone i have ever used.

[rosygail]

I have seen their newest doc Ana Karovska. She seems very nice, but is a new doc so I'm not sure about her abilities. Their pharmacy is very helpful and the urgent care is good too!

[Happinow]

We also use dr. Gegaj and find him very knowledgable, caring and he takes plenty of time with you. The front staff I find not so great at times. We have been with him for a year and a half.

[salferg]

It's too bad. Dr Gegaj and Dr ElArousy, the urgent care doc, are both great, but I can no longer deal with the back office. My blood pressure just can't handle it.

[VICAR OF DIBLEY]

Hi,

I am sad to say but I am leaving this group. My primary physician was good, but the back staff is HORRIBLE. I have spoken to the office manager twice to no avail.

I have had test results that needed follow up - no phone calls from them, no response to my phone calls, no response after I spoke to the office manager.

I guess they feel they have enough clients not to worry is some are not happy with their level of lack of response.

[CFrance]

I think those of you who are leaving should let your individual doctors in that practice know why you left--either in person or by a letter marked "Personal" so some office staff doesn't trash-can it.

We've had this problem in our former little Michigan town and left the practice for U of M, a teaching hospital whose staff are trained to treat you as customers, not cattle.

I don't blame you for not putting up with that treatment.

[Vinne]

Yes Dr Shah very good

[VICAR OF DIBLEY]

I agree with what you said. I have let the doctor know the problems I have experienced with the back office.

[Joanne43]

Has anyone used this group of Doctors?

We use Dr Gegaj from that group ....love him listens doesn't rush in and out
Office staff if very helpful also.

[ppivik]

We have Dr. Gegaj and his is very nice and listens to you need and will help you with you problem. The office staff is very nice and we have had 2 other PCP and there office staff has allot to be desired. Se we figure we have a good thing with premier Medical.

[SusanOfWoodbury]

Has anyone used this group of Doctors?


I have been a patient at this practice for over a year.. The doctor's are caring and compassionate. They spend time with you and answer your questions. The MA and nurses are all great.

I have had no problem with scheduling or billing...

I give them a 10

[twinklesweep]

I have been a patient at this practice for over a year.. The doctor's are caring and compassionate. They spend time with you and answer your questions. The MA and nurses are all great.

I have had no problem with scheduling or billing...

I give them a 10

I too had a wonderful doctor at Premier Medical and similarly "had no problem with scheduling or billing."

HOWEVER, there are times I need to get a message to the doctor, or need a callback from his nurse—and these things never happen! Like Vicar, I have spoken with the office manager, who is sympathetic, but nothing ever changes.

Sorry, I need a doctor who is available, who doesn't require an office visit to answer a simple question. To me this communication is so crucial that I searched around for an equally quality MD (whom I found) where communication is no problem (which I also found). It's sad how people are hanging0 themselves, not realizing the importance of getting a message through.

[OldManTime]

I have used Dr. Florian Gagaj, he is excellent, caring and knowledgable.
The office is short of…..i won't say it!

[rubicon]

I left Premier Medical Associates some three years ago because of the supporting staff. This is obviously been an ongoing problem and I believe it would be a waste of time to inform doctors . I say this because if this support staff has been permitted to operate in this manner for so long than it seems to me its works for the docs who desired to build a wall between them and their patients. if I am wrong than there are bigger problems their and I would fear for patients and anything I say would be moot

I desire to frequent a well run clinic for my health concerns and not spend my time concerned about their operation

[steamdogman]

Have been waiting 4-5 weeks for a referral. Have called several times same answer, we are working on it!

[VICAR OF DIBLEY]

I thought I was the only person having problems. Sorry to learn that I am not.

[Mudder]

We liked our doctor and LOVE dr. El Arousy, but the front and back office were impossible to deal. We wrote Avery detailed letter to Dr. khan a who is the primary owner. Sent a copy to his wife who is the manager of office......nothing, not even a short note saying they got the letter. The letter was fairly calm and objective.
The problem with referrals is intolerable. The person doing them is probably swamped, but that should not impact on my health. Sometimes I would go to Dr. El Arousy because he would have his staff do the referral right then and there.
Things are way different at Villages Health Care!

[DeanFL]

Have been a Premier Med Assoc patient for over 2 years. Lived in Leesburg and only have gone to the Leesburg Med office/Urgent Care on Rt 27 there. Have been extremely pleased - my Primary Care Dr is Amir Etemadnia - very caring and attentive. Office staff etc there have been very good as well - 0 issues.
We are closing on our new TV house tomorrow - in Gilchrist (yay). I plan to continue on with Premier, and no doubt use the Leesburg facility and Dr Amir. It would be a 20 min drive, and worth it IMO. Now, my Significant Other Babe (was going to abbreviate that but thought better...) has just moved to Med Advantage and PUP - and signed up for Dr Khanna/Premier Med. I told her to check it out for the year, and if issues, switch to United Healthcare and TV Health Sys. We'll see.
We're both relatively healthy and don't require a lot of care, so...

[doran]

We use them as well but as stated their staff leave me frustrated to say the least-- got a call from their new office manager Lisa Wright who told me to call her for anything I need 352-561-3178 will make thing better for any one having problems with staff to call her--

[doran]

We use them as well but as stated their staff leave me frustrated to say the least-- got a call from their new office manager Lisa Wright who told me to call her for anything I need 352-561-3178 will make things better for any one having problems with staff to call her--

[FloridaShrimp]

We go to Dr Gegaj also and are pleased with his care. One problem with Premier Medical is trying to reach your destination phone number through the switchboard. There is only one number to call and when I choose the option for Sumter Landing most times there is no answer. The prescription renewal extension never is answered and I am told to leave a message. The staff in the LSL office is not very friendly. This practice will be losing patients when the new medical center opens this spring.

[VICAR OF DIBLEY]

I can see that happening. It is a shame that their support staff isn't doing such a good job. When I suggested that they need more staff I was told that they have enough staff.

[gerryann]

I left them as well because of their messed up back office......didn't feel so bad though when I realized that my Doctor (dr Butt) had left as well.

[applesoffh]

Hubby and I have been using Premier Medical since we moved here 2 years ago. Bill's gone to their urgent care a number of times. We've never had problems with the doctors (we see Dr. Shah) or the staff, and we've never had problems with referrals to specialists, either. Dr. Shah has given them to us at our visit, but our insurance company doesn't require written referrals if we stay in network. I do remember having a health insurance provider that required written referrals to specialists, and that was a nightmare.

[nanajc54]

I just came from my first visit there and the nurses there very unfriendly, not impressed with the office either. I have Dr. Ana and she was nice so time will tell

[Lady L_Commissioner_Ward4]

Many people use them with good and not so good results. Most of the docs are ok, but the back office staff sometimes just makes you want to scream.

I agree with Mudder, but have used Dr. Florian Gegaj, he is excellent

[CFrance]

I just came from my first visit there and the nurses there very unfriendly, not impressed with the office either. I have Dr. Ana and she was nice so time will tell

I wish someone would teach the nurses not to scream your weight out to the general population.