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DonnaMVanscoy
12-16-2013, 10:17 AM
We had Centurylink installed in our home for Cablevision and internet access. I use Microsoft Office Outlook on my PC and everytime I send or receive an email this message comes up: "The Server you are connected to is using a security certificate that cannot be verified. The Target principal name is incorrect. VIEW CERTIFICATE... Do you want to continue using this server." The first time this happened I said NO and could not use my email at all. I did a System Restore back to the day Centurylink was installed. This time when the message came up I said YES. Now it Pops up everytime I hit Send and Receive. What is this? How do I resolve the issue for good?

NEXT: I have an Android Phone and Tablet and I cannot install Centurylink on them so I can view my email. Anyone know what to do?? I know my way around a computer but this has me baffled. The tech's that came to the house did not want to even help me connect to Microsoft Office. I am starting here to see if anyone has answers before I try to navigate thru Centurylink.

THANKS TO ANYONE THAT CAN HELP

2BNTV
12-16-2013, 11:11 AM
Try this link from Google. Cannot verify Security Certificate warning | MSOutlook.info (http://www.msoutlook.info/question/613)

I hope this helps. :smiley.

DonnaMVanscoy
12-16-2013, 12:37 PM
I called Centurylink. They said they recognize a problem between them and Microsoft Outlook and are in the process of fixing it. BUT they were no help in download my email onto my Android devices. Any suggestions... I follow all the instructions and it still doesn't work. I am sure I am doing some little stupid thing wrong but I don't know what.

Computer Corner
01-09-2014, 08:58 AM
To configure CenturyLink Email in Outlook
Outlook 2007 | Setup Centurylink.net | Email (http://internethelp.centurylink.com/internethelp/email-setup-in-outlook-2007-1.html)

For Android email ( Technical support at Centurylink not covered)
Android | Setup Centurylink.net | Email (http://internethelp.centurylink.com/internethelp/email-setup-for-android-1.html)

For Apple IOS 6 email
iPhone iPad iOS 6 | Setup Centurylink.net | Email (http://internethelp.centurylink.com/internethelp/email-setup-for-iphone-ipad-itouch6-1.html)

For Apple IOS 7 email
iPhone iPad iOS 7 | Setup Centurylink.net | Email (http://internethelp.centurylink.com/internethelp/email-setup-for-iphone-ipad-itouch7-1.html)