48 hour blinds..Can I get a refund please?

48 hour blinds..Can I get a refund please?

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48 hour blinds..Can I get a refund please?
  #1  
Old 07-17-2013, 06:29 PM
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Default 48 hour blinds..Can I get a refund please?

As you can see, I ordered blinds (not blinds, shutters) on April 22.
I have been waiting for 87 days for my shutters.
I wish this was a joke.
48 hours??? I'm almost to 3 months...
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Last edited by kittygilchrist; 07-17-2013 at 07:03 PM.

  #2  
Old 07-17-2013, 06:37 PM
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That does seem a long time. Blinds or shutters, Kitty? Have you called? What company if blinds, where made if shutters? Surely someone has an answer....hopefully!
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Old 07-17-2013, 06:55 PM
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Quote:
Originally Posted by pooh View Post
That does seem a long time. Blinds or shutters, Kitty? Have you called? What company if blinds, where made if shutters? Surely someone has an answer....hopefully!
Hi Pooh,
not blinds, shutters. I made the correction to the op, thanks... I was told it would be a 30 day wait. But the shutters were ordered in the wrong color. It was implied that I probably actually ordered the color they delivered, until I pointed out that the one non-special order blind for the garage was delivered in the correct color.

Ya know, about calling, they never answer the phone. A couple of weeks ago they said my blinds were here, set an appt and then called me on appt day to say there was a mix up, that that was someone else's order, and they said mine would be in next week, now last week....

I just want my deposit back. I expect a business to take initiative without my having to chase them down.
K.
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Old 07-17-2013, 07:02 PM
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I'm sorry you've had such a problem, Kitty.
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Old 07-17-2013, 07:39 PM
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Quote:
Originally Posted by kittygilchrist View Post
As you can see, I ordered blinds (not blinds, shutters) on April 22.
I have been waiting for 87 days for my shutters.
I wish this was a joke.
48 hours??? I'm almost to 3 months...
If you haven't done this already, try an email to Rick, the owner. I sent him emails and he always responded. My blinds were installed right on time and according to my house sitting service (Empty Nest), they are perfect. I'll know for sure when we get back around Labor Day.

Here is his email address:

rick48hrblinds@aol.com

Good luck.
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Old 07-17-2013, 07:42 PM
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They don't have a place of business? Only available by phone or email?
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Old 07-17-2013, 08:13 PM
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They don't have a place of business? Only available by phone or email?
I thought the same thing. Go there and cause a commotion.
  #8  
Old 07-17-2013, 08:15 PM
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I've been by there, the shocking pink house with huge advertisements painted on it on 466A near 301, wildwood, a few times. It isn't immediately apparent as you go from this is not the door to this is not the door either, but they do not have a storefront. think I saw a sign there today that they moved...
I used them bc so many people had success with them. So I may be the only one and glad for everybody that's happy. I liked Rick and enjoyed his taking the order.

It would help if there were a storefront (a place to go say what's happening)
someone answering the phone (someone to hear you ask what's happening)
not leaving me clueless when or if my order is still being processed
not to mention delivering the wrong order and setting up an appt w/me to deliver someone else's order.
just too much.

Again, is it just me, thinking that I'm the customer and why should I knock myself out to push through the barriers to contact a business that should be calling me??
  #9  
Old 07-17-2013, 08:17 PM
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I thought the same thing. Go there and cause a commotion.
there's nobody home at the business office, nobody answers the phone.
  #10  
Old 07-17-2013, 08:32 PM
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Quote:
Originally Posted by kittygilchrist View Post
I've been by there, the shocking pink house with huge advertisements painted on it on 466A near 301, wildwood, a few times. It isn't immediately apparent as you go from this is not the door to this is not the door either, but they do not have a storefront. think I saw a sign there today that they moved...
I used them bc so many people had success with them. So I may be the only one and glad for everybody that's happy. I liked Rick and enjoyed his taking the order.

It would help if there were a storefront (a place to go say what's happening)
someone answering the phone (someone to hear you ask what's happening)
not leaving me clueless when or if my order is still being processed
not to mention delivering the wrong order and setting up an appt w/me to deliver someone else's order.
just too much.

Again, is it just me, thinking that I'm the customer and why should I knock myself out to push through the barriers to contact a business that should be calling me??

They have a new place of business according to Rick who put in my neighbors blinds last week. Their old one in Wildwood is no longer. I think that there new place is on 441/27 near 466a.

I am sorry he let you down. I think that he is generally a responsible person. Our neighbors were very pleased with their blinds and price. The first owner of the home had no blinds at all. He had every blind hung in the house in less than an hour and they are pleased with the quality.

I am sure he will refund your money.

He is an honest man.
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