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-   -   AMAZON problem need assistance (https://www.talkofthevillages.com/forums/computer-questions-92/amazon-problem-need-assistance-321305/)

Villages Kahuna 07-06-2021 08:43 AM

Call Amazon Customer Service
 
Last time I called it was (866) 216-1072.

Their reps are knowledgeable and helpful. And they’re located in Seattle, not Bangladesh!

Madelaine Amee 07-06-2021 10:36 AM

I have an update to my Amazon/Alexa saga.

I finally have a phone number which gets you straight through to a person who knows what they are doing, but he is over the top obnoxious.

1-888-280-4331 gets you into an English speaking voice that asks what your prblem is. In my case it was a blocked pw. He then asked if I would accept a text message, I said no, then I was transferred to a real person. It appears that at some time during the registration of my new Alexa Amazon had blocked my account. This tech on the line unblocked my account and I am back in business with Amazon.

Keep this number, it works.

Thanks to all who tried to help me, much appreciated.

kenlor 07-06-2021 02:36 PM

Try calling 1-866-216-1072
This is the number for Prime customer support.
Good luck!

Nucky 07-06-2021 03:56 PM

Glad things worked out. It's usually something simple that fixes the problem.

I found the 1-888-280-4331 number by Googlizing Amazon Customer Service.

Seems like many time on different customer service phone calls you get someone who verbalizes English very well but the meaning of what you are trying to lay down doesn't really compute with them. I don't really care about their feelings even though I try to be polite. I ask for the attendant I want.

DonnaNi4os 07-06-2021 04:01 PM

Call 888-280-4331 or 206-266-2992. I got them on the phone on Sunday with only a one minute wait. You will likely reach someone outside of the US but try to be patient with them and they will return the favor. Good luck.

bp243 07-06-2021 09:37 PM

Quote:

Originally Posted by kenlor (Post 1969243)
Try calling 1-866-216-1072
This is the number for Prime customer support.
Good luck!

Good to know…thanks!


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