AMAZON problem need assistance

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  #16  
Old 07-06-2021, 08:43 AM
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Default Call Amazon Customer Service

Last time I called it was (866) 216-1072.

Their reps are knowledgeable and helpful. And they’re located in Seattle, not Bangladesh!
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  #17  
Old 07-06-2021, 10:36 AM
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Madelaine Amee Madelaine Amee is offline
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I have an update to my Amazon/Alexa saga.

I finally have a phone number which gets you straight through to a person who knows what they are doing, but he is over the top obnoxious.

1-888-280-4331 gets you into an English speaking voice that asks what your prblem is. In my case it was a blocked pw. He then asked if I would accept a text message, I said no, then I was transferred to a real person. It appears that at some time during the registration of my new Alexa Amazon had blocked my account. This tech on the line unblocked my account and I am back in business with Amazon.

Keep this number, it works.

Thanks to all who tried to help me, much appreciated.
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  #18  
Old 07-06-2021, 02:36 PM
kenlor kenlor is offline
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Try calling 1-866-216-1072
This is the number for Prime customer support.
Good luck!
  #19  
Old 07-06-2021, 03:56 PM
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Glad things worked out. It's usually something simple that fixes the problem.

I found the 1-888-280-4331 number by Googlizing Amazon Customer Service.

Seems like many time on different customer service phone calls you get someone who verbalizes English very well but the meaning of what you are trying to lay down doesn't really compute with them. I don't really care about their feelings even though I try to be polite. I ask for the attendant I want.
  #20  
Old 07-06-2021, 04:01 PM
DonnaNi4os DonnaNi4os is offline
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Call 888-280-4331 or 206-266-2992. I got them on the phone on Sunday with only a one minute wait. You will likely reach someone outside of the US but try to be patient with them and they will return the favor. Good luck.
  #21  
Old 07-06-2021, 09:37 PM
bp243 bp243 is offline
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Quote:
Originally Posted by kenlor View Post
Try calling 1-866-216-1072
This is the number for Prime customer support.
Good luck!
Good to know…thanks!
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