[Michael G.]

For some unknown reason I can't log into my HP laptop, either entering my code, or
using my fingerprint.

Digging deeper, I notice I registered my house phone number, not my cell number with Microsoft.

Now I need a code from a cell phone from Microsoft to get back into my computer.

I change Microsoft registration phone to my cell phone and now Microsoft says I need
to wait 30 days for security reasons.

I this normal procedure?
Can I call Microsoft to get my code sooner?

[Bill14564]

Originally Posted by Michael G.

For some unknown reason I can't log into my HP laptop, either entering my code, or
using my fingerprint.

Digging deeper, I notice I registered my house phone number, not my cell number with Microsoft.

Now I need a code from a cell phone from Microsoft to get back into my computer.

I change Microsoft registration phone to my cell phone and now Microsoft says I need
to wait 30 days for security reasons.

I this normal procedure?
Can I call Microsoft to get my code sooner?

Validating a change like that or waiting a period of time before it becomes effective is not uncommon. It's possible that they could validate the number in less than 30 days by sending a code to your previous number. However, that won't work for you so you're stuck at this point.

I would definitely call a Microsoft support number. 30 days is a long time to be without your computer.

[Keefelane66]

Of course you can call Microsoft but not on your 3G phone

[Caymus]

Does anybody know if the log in requirement can be bypassed when setting up an HP? I don't remember seeing a way to do it on the last one.

[Michael G.]

The one apparently, I was signed up in with Microsoft was Bitlocker

[villagetinker]

Originally Posted by Michael G.

For some unknown reason I can't log into my HP laptop, either entering my code, or
using my fingerprint.

Digging deeper, I notice I registered my house phone number, not my cell number with Microsoft.

Now I need a code from a cell phone from Microsoft to get back into my computer.

I change Microsoft registration phone to my cell phone and now Microsoft says I need
to wait 30 days for security reasons.

I this normal procedure?
Can I call Microsoft to get my code sooner?

jI would be much more concerned about no longer being able to login using the normal ways. I would have your PC checked for a virus ro malware, IMHO, it sounds like someone has managed to take control of your PC.

[Babubhat]

I believe the issue is he registered a landline not text capable to get code. Get a google voice number if you don’t want to use cell

[retiredguy123]

Originally Posted by Michael G.

For some unknown reason I can't log into my HP laptop, either entering my code, or
using my fingerprint.

Digging deeper, I notice I registered my house phone number, not my cell number with Microsoft.

Now I need a code from a cell phone from Microsoft to get back into my computer.

I change Microsoft registration phone to my cell phone and now Microsoft says I need
to wait 30 days for security reasons.

I this normal procedure?
Can I call Microsoft to get my code sooner?

Something doesn't sound right. When I turn on my HP laptop, I can sign in with either my PIN or my Microsoft password. But there is also an option for "forgot my PIN" or "forgot my password". You may need to enter an incorrect password to get to these options. But then you should have several ways to verify your identity, not just your phone number. I would not wait 30 days or call Microsoft. If you still cannot get access, I would take the laptop to a computer expert like Gizmo Depot, 352-641-0435. They should be able to get access to your laptop and set up a new password. That is a standard thing that they do.

[retiredguy123]

Another option is to use another computer (the library?) and go to microsoft.com. There you can search "password forgot" and follow the steps for changing your password. You may need to answer some of your security questions.

[Michael G.]

Originally Posted by retiredguy123

Something doesn't sound right. When I turn on my HP laptop, I can sign in with either my PIN or my Microsoft password.

I CANNOT sign in with either my PIN or my Microsoft password

[retiredguy123]

Originally Posted by Michael G.

I CANNOT sign in with either my PIN or my Microsoft password

When I turn on my laptop, the first thing I get is a Windows login screen, where I can enter a PIN, a password, or select forgot password. If you don't, the issue may be with HP, not Windows. If the laptop has a removable battery, remove it and reinstall it. That may work. Or, shut down the laptop by pressing and holding the power button. Or, if you can get to the Start button, a Settings button, or a search screen, you can do a factory reset of your computer, but you will lose your data. If these things don't work, I would take the laptop to a computer expert. I don't think your issue has anything to do with your phone number. And calling Microsoft will probably be a waste of time. My thoughts. Good luck.

[CFrance]

Originally Posted by Michael G.

I CANNOT sign in with either my PIN or my Microsoft password

Don't get mad at us, get mad at Microsoft.

[midiwiz]

Originally Posted by Michael G.

The one apparently, I was signed up in with Microsoft was Bitlocker

first mistake and that is why not to turn that on EVER. there is a way to unlock that, however you need access (in some way) to your Microsoft account and after than it's too complicated to list here.

If it weren't for the bitlocker you wouldn't have to wait the 30 days. Call MSFT support? good luck. As for the finger print. Shut down the machine during boot 3 times that should bring up the 'safety menu' meaning giving you the option to safe start Windows - that typically will reset the PIN counter - meaning you can try your fingerprint again. also slide your finger a bit it changes the read.

without further details that's all I can tell you for now.

[thevillages2013]

People, look at this guy’s previous posts (which are numerous). He doesn’t have a cell phone and scoffs at those who do.

[retiredguy123]

Originally Posted by Babubhat

I believe the issue is he registered a landline not text capable to get code. Get a google voice number if you don’t want to use cell

Here is a wild guess. But I wonder if he uses call forwarding to forward his landline calls to a cell phone, would he be able to receive a texted code?

Update: Note that there are text forwarding apps that supposedly will forward a text to a computer, email, or another phone. It may be worth a try.