Comcast vs CenturyLink

Comcast vs CenturyLink

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  #11  
Old 10-09-2018, 03:17 PM
photo1902 photo1902 is online now
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Originally Posted by kathyspear View Post
I haven't moved into my new house yet and I already despise Comcast.

A couple of weeks ago I set up all my new utilities to start on Oct. 30 (the day we close). The next day I find out that when they set up my new account they turned off the seller's existing service and they had to spend hours on the phone getting it straightened out.

A week later I get a bill in email. I'm wondering why I got a bill since my service won't be starting up for weeks, so I call and find out that when they turned the seller's service back on they turned it on in MY NAME. They say in order to fix things they have to delete my account and create a new one. They assure me that nothing they are doing is going to impact the seller's existing service.

The next day I find out that ... you guessed it ... they did, in fact, turn off the seller's service again.

I shudder to think what is going to happen when I get in the house and try to set up my router and Tivos.

kathy
More than likely your router and Tivo's will work just fine.
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  #12  
Old 10-09-2018, 03:25 PM
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kathyspear kathyspear is offline
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Originally Posted by photo1902 View Post
More than likely your router and Tivo's will work just fine.
... assuming I have service. I don't really trust them to turn it on when requested. The incompetence so far is mindboggling.

k.
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  #13  
Old 10-09-2018, 04:15 PM
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Greg Nelson Greg Nelson is offline
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My wife spent 6 hours on the phone. The soonest Comcast could hook us up was November 18th!!!!!! no way man
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  #14  
Old 10-15-2018, 05:01 PM
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Neither of these company's customer service are worth a hoot. Any other choices? We only need internet.
Would be nice if someone answered your question. I'll repeat it. Are there any alternatives for just internet to Comcast or Century Link?
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  #15  
Old 10-15-2018, 05:21 PM
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Would be nice if someone answered your question. I'll repeat it. Are there any alternatives for just internet to Comcast or Century Link?
Depends where in The Villages you are located.
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  #16  
Old 10-15-2018, 05:28 PM
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Originally Posted by Daisy View Post
Would be nice if someone answered your question. I'll repeat it. Are there any alternatives for just internet to Comcast or Century Link?
Daisy, if you go back to page 1 and read my post, it will answer your question..........you're welcome.
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  #17  
Old 10-15-2018, 06:04 PM
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I've got Xfinity coming on Wednesday..we'll see..
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  #18  
Old 10-16-2018, 04:25 AM
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Where do you live? If you are south of 466a then Spectrum is another option. You could also use cellular data via the cell phone companies. You would need to look into the cost and bandwidth.

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Originally Posted by Greg Nelson View Post
Neither of these company's customer service are worth a hoot. Any other choices? We only need internet.
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  #19  
Old 10-16-2018, 11:24 AM
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Where do you live? If you are south of 466a then Spectrum is another option. You could also use cellular data via the cell phone companies. You would need to look into the cost and bandwidth.
Go back to page 1 for the answer.
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  #20  
Old 10-16-2018, 11:47 AM
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And exactly where on page one did it say Spectrum?


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Go back to page 1 for the answer.
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