IE 10 not compitable with Comcast Email

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  #1  
Old 03-25-2013, 03:13 PM
784caroline 784caroline is offline
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Default IE 10 not compitable with Comcast Email

Computer did an automatic download last night of Internet Explorer 10.....when I tried to access my email today, I could see what new mail I had but I could NOt open the individual Emails. After many calls and disconnects with Comcast I finally determined there was a non-compitability problem between IE10 and Comcast Mail....internet worked fine. Comcast will tell you its a computer problem and that I should switch to Chrome or some other browser.

I UNINSTALLED Internet 10 and IE 9 came back up. I now have my mail.

Can some one tell me how do I "prevent" IE 10 from being automatically installed in the future????
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Old 03-25-2013, 03:20 PM
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I have a new Dell touchscreen desktop with Windows 8 and IE 10....having similar problems with IE 10 and Yahoo Mail. Firefox works fine for yahoo mail.

I did read a workaround that had to do with disabling add-ons but haven't pursued it yet. Between firefox and the ipad I have many other ways to get to yahoo mail, but, it is annoying that IE 10 won't work.
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  #3  
Old 03-25-2013, 03:40 PM
red tail red tail is offline
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Quote:
Originally Posted by 784caroline View Post
Computer did an automatic download last night of Internet Explorer 10.....when I tried to access my email today, I could see what new mail I had but I could NOt open the individual Emails. After many calls and disconnects with Comcast I finally determined there was a non-compitability problem between IE10 and Comcast Mail....internet worked fine. Comcast will tell you its a computer problem and that I should switch to Chrome or some other browser.

I UNINSTALLED Internet 10 and IE 9 came back up. I now have my mail.

Can some one tell me how do I "prevent" IE 10 from being automatically installed in the future????
quit using auto updates
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Old 03-25-2013, 03:44 PM
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spk7951 spk7951 is offline
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Quote:
Originally Posted by 784caroline View Post
Computer did an automatic download last night of Internet Explorer 10.....when I tried to access my email today, I could see what new mail I had but I could NOt open the individual Emails. After many calls and disconnects with Comcast I finally determined there was a non-compitability problem between IE10 and Comcast Mail....internet worked fine. Comcast will tell you its a computer problem and that I should switch to Chrome or some other browser.

I UNINSTALLED Internet 10 and IE 9 came back up. I now have my mail.

Can some one tell me how do I "prevent" IE 10 from being automatically installed in the future????

My computer was set for auto updates until this IE10 update last week. Totally locked IE for me so I changed the settings so that no Microsoft updates would run without my ok. One of the reasons that I also use Google Chrome as an Internet search engine. You can change the settings in the control panel.
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Old 03-26-2013, 08:55 AM
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2BNTV 2BNTV is offline
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It's alays good to have another internet browser like Firefox along with IE9.

I had the same problem going from IE8 to 9. Lost my ability to communicste on e-mail with Optimum in CT. Worked with Firefox with no problem. Never got to the bottom of it but it's alright as i don't have Optimum anymore.

I agree that you shouldn't have automatic updates as I think it's best you have the option to change versions with your approval. I remember when Java updates were causing problems and I chose not to instal them.
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Old 03-26-2013, 10:54 AM
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Thanks for the info. I was debating as to whether I should put IE10 on my system. I guess that is a no for now.

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Old 03-27-2013, 05:50 AM
Virtual Geezer Virtual Geezer is offline
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Running IE10 under Windows 7 and Windows 8 with no problems. I use Outlook 2007, along with accounts on Gmail and Hotmail and have NO e-mail problems.

Problem most likely resides with your e-mail compatibility. Using IE on the URL line you will see a small icon that looks like a piece of paper that has been torn in half. Click on that and see what happens.

Your e-mail program may not be up to the current standards of HTML5.

VG
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Old 03-27-2013, 06:54 AM
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CFrance CFrance is offline
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Originally Posted by Virtual Geezer View Post
Running IE10 under Windows 7 and Windows 8 with no problems. I use Outlook 2007, along with accounts on Gmail and Hotmail and have NO e-mail problems.

Problem most likely resides with your e-mail compatibility. Using IE on the URL line you will see a small icon that looks like a piece of paper that has been torn in half. Click on that and see what happens.

Your e-mail program may not be up to the current standards of HTML5.

VG
WHEN will you be moving here permanently, VG? You have all the answers!
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