Virus Problems on old Desktop

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  #1  
Old 02-24-2011, 09:33 AM
jkomoros jkomoros is offline
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Default Virus Problems on old Desktop

My neighbor has a PC that is 6 or so years old and has a virus. Apparently, he also never had an anti-virus program installed. He only uses his computer for some Internet searches and to play solitaire, so he's not sure he needs to buy a new computer and start over - this time with protection! In the meantime, can we download an anti-virus program like Kaspersky, even with an active virus already on the old computer? He's not computer literate, so whether or not he keeps his old computer or buys a new one, he will need computer help. Can anyone suggest someone who could help him set up his computer and load it with what he needs?
  #2  
Old 02-24-2011, 10:08 AM
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Mikeod Mikeod is offline
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Download Malwarebytes at malwarebytes.com and run it. It should do a good job removing the current infection and it's free.
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Old 02-24-2011, 10:16 AM
cybermuda cybermuda is offline
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I should also suggest downloading:

the free version of AVG to run as his anti-virus software going forward

and CCleaner (also free) to clean up his HD and registry

Each has worked trouble-free on my desktop and laptop for several years
  #4  
Old 02-24-2011, 12:02 PM
jblum8156 jblum8156 is offline
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I also recommend Malwarebytes and AVG.
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Old 02-24-2011, 12:38 PM
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chuckinca chuckinca is offline
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I thought I had a virus on my old desktop - took it to repair guy who checked out and said it was just dusty. He cleaned it and it works fine.

Get an compressed air cleaner from Office Depot (etc), take it outside and blow all the dust out of it.

If that doesn't work, go to the Microsoft website and download their FREE Security Essentials application - it works better than most.

.
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Old 02-24-2011, 01:42 PM
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Xavier Xavier is offline
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Quote:
Originally Posted by jkomoros View Post
My neighbor has a PC that is 6 or so years old and has a virus. Apparently, he also never had an anti-virus program installed. He only uses his computer for some Internet searches and to play solitaire, so he's not sure he needs to buy a new computer and start over - this time with protection! In the meantime, can we download an anti-virus program like Kaspersky, even with an active virus already on the old computer? He's not computer literate, so whether or not he keeps his old computer or buys a new one, he will need computer help. Can anyone suggest someone who could help him set up his computer and load it with what he needs?
I just finished up working on my sister-in-laws computer and it had similar symptoms. I loaded Avast or some other free Virus program and found several nasty little viruses, spy-ware, malware, etc. That might just do the trick for your friend.

In my case, I cleaned all of that up and was still getting weird things happening. Figured that there had to be some corrupted files. Did a repair operation on Windows XP to no avail. One thing for sure will cure the problem if it isn't bad hardware. I formatted the hard-drive and did a clean install of Windows XP. It now works like a top. I've re-installed all of the device drivers, etc. and added an antivirus program. It's good for another 7 years.

The above is pretty time consuming. Maybe someone from the Computer Club can help out if he wants to go that route. If he just needs someone to help him setup a new computer, PM me and I'll help him out.

Xavier
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Old 02-24-2011, 02:14 PM
cybermuda cybermuda is offline
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Quote:
Originally Posted by Xavier View Post
I formatted the hard-drive and did a clean install of Windows XP. It now works like a top. I've re-installed all of the device drivers, etc. and added an antivirus program. It's good for another 7 years.
That's great advice, Xavier

Few people actually need to replace their computers when things seem to be wrong, but are persuaded that it is the only solution.

A good "clean up" or reinstall will usually do the trick, and enable you to stick with XP.
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Old 02-26-2011, 01:46 PM
jkomoros jkomoros is offline
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Thanks to all for your advice. How do I contact the Computer Club?
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Old 02-26-2011, 01:55 PM
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Quote:
Originally Posted by jkomoros View Post
Thanks to all for your advice. How do I contact the Computer Club?
  #10  
Old 02-26-2011, 02:01 PM
mrdills mrdills is offline
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Default Free tune up and consultations

Right now Staples has a deal gong on they will give your PC and free tune up and consultation, can't beat that deal. You have to call for an appointment.
  #11  
Old 02-26-2011, 03:29 PM
cybermuda cybermuda is offline
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Talking of Staples:

I was there last month and a gentleman at the counter was collecting his laptop, which he had brought in to be de-virused.

They handed it over, and he was insistent that he had also brought in the mains adaptor.

They swore that he hadn't, and so it went on, to and fro, for about five minutes.

Eventually he picked up his laptop and headed out of the door.

Half a minute later he was back, saying he'd just found the adaptor on the back seat of his car :-)
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Old 02-26-2011, 04:19 PM
Debfrommaine Debfrommaine is offline
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I'm glad you put the computer problems out there, I am suffering the same issues. Thanks for the suggestions......
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