Xfinity bill tops $300.00 a month

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Old 04-17-2022, 04:18 PM
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Nucky Nucky is offline
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I had what started to be a bad experience in Xfinity the other day but the Manager ended up doing a great job and even followed up after the billing problem was straightened out. Wowie. Thought I was on customer service with Amex of Apple.

The last thing they are finding for me is the ENGLISH speaking customer service phone number. There is one and it's a secret.

I would stand on my head and spit chicklets to help the OP not pay 3 Beans a month. Gimme a break. What are they? Jessie James without the mask?
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Old 04-17-2022, 04:55 PM
Keefelane66 Keefelane66 is offline
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Originally Posted by Paper1 View Post
I have Xfiniity's triple play package that includes internet, landline phone for telemarketing calls, and TV. Against my better judgement I agreed to auto pay giving them access to my credit card. They have exercised liberally including a $50 increase this billing cycle. My question for forum has anyone signed on with Verizon internet thru their 5G network that supposably available in Villages. Thank you in advance.
And you thought $250 was a good rate?
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Old 04-17-2022, 06:30 PM
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Originally Posted by Keefelane66 View Post
And you thought $250 was a good rate?
No, my initial rate was around $200. It increased $48 last year when original term expired. This last $50 increase was a surprise to me.
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Old 04-18-2022, 04:25 AM
OronocoCharlie OronocoCharlie is offline
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Default T-mobile is fine

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Originally Posted by Bill14564 View Post
You can also look into T-Mobile's 5G internet offering.

I don't believe T-Mobile has a cable TV offering but there are several threads discussing streaming options.
I use T-Mobile senior plan for $50/month (all fees and taxes included). I'm quite happy with it.
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Old 04-18-2022, 04:35 AM
bobeaston bobeaston is offline
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As for the 5G internet offerings ... beware.
They sound great and probably work well ***---IF---*** you are near a 5G tower.

I tried the T-Mobile version and found it VERRRRRRY slow. The closest tower to me is still 4G and that's the one their box connected to. At the time the nearest 5G tower was much farther away than the 4G tower I can see looking out a window.

Use a tower finder to check before you buy.
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Old 04-18-2022, 05:05 AM
thevillages2013 thevillages2013 is offline
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Pretty sure YouTube tv still has a 7 day free trial. On a smart tv download the app and follow instructions for startup. No smart tv get a roku or fire stick . If you like it cancel the crap out of everything but internet from Xfinity. Sounds like (for the OP ) the landline is just there for the bundle plan which may have expired
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Old 04-18-2022, 05:18 AM
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Originally Posted by Bogie Shooter View Post
I just checked using a house in the neighborhood that doesn't have anyone living in it,

What does this mean?
It means he used that address to get a "new subscriber" quote.
  #23  
Old 04-18-2022, 05:28 AM
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Default Go T-mobile for phone and 5G internet; HULU with "Live" for a Total of $115

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Originally Posted by Paper1 View Post
No, my initial rate was around $200. It increased $48 last year when original term expired. This last $50 increase was a surprise to me.
OMG... Really!!..
Go T-mobile for phone and 5G internet; HULU with "Live" for a Total of $115
for the whole shebang.
$300 is redicules...
  #24  
Old 04-18-2022, 05:52 AM
NoMo50 NoMo50 is offline
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We use Verizon for cell phones, and have been very satisfied with them for a long time. But...i'm not sold on their local version of 5G right now. I have noticed VERY slow data rates when my phone switches over to 5G as opposed to the "old" 4G. For example: When playing Mallory Hill last week, I noticed my phone receiving a 5G signal. Launching my Bushnell Golf app took until we were on 2 tee until the course maps were downloaded. Previously, using 4G, that process took less than 10 seconds. For that reason alone, I would be reluctant to have my home internet based on 5G cell service.
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Old 04-18-2022, 05:57 AM
Oneiric Oneiric is offline
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Quote:
Originally Posted by Paper1 View Post
I have Xfiniity's triple play package that includes internet, landline phone for telemarketing calls, and TV. Against my better judgement I agreed to auto pay giving them access to my credit card. They have exercised liberally including a $50 increase this billing cycle. My question for forum has anyone signed on with Verizon internet thru their 5G network that supposably available in Villages. Thank you in
advance.
Whenever Xfinity does this, I ask to speak to the "Retention" department. I basically tell them that unless they give me the same price for another 2 years, I'm gone. After a few minutes of their smoke and mirror specials and discounts, we come to an agreement for another 2 years.
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Old 04-18-2022, 06:00 AM
thevillages2013 thevillages2013 is offline
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Quote:
Originally Posted by NoMo50 View Post
We use Verizon for cell phones, and have been very satisfied with them for a long time. But...i'm not sold on their local version of 5G right now. I have noticed VERY slow data rates when my phone switches over to 5G as opposed to the "old" 4G. For example: When playing Mallory Hill last week, I noticed my phone receiving a 5G signal. Launching my Bushnell Golf app took until we were on 2 tee until the course maps were downloaded. Previously, using 4G, that process took less than 10 seconds. For that reason alone, I would be reluctant to have my home internet based on 5G cell service.
Did you know that if you have Xfinity for your home internet you can get cell phone service from them at a fraction of the cost of Verizon using the same cell towers? Two years now for us with Xfinity and the cost for two phones total is $33 a month. There are monthly data limits but we haven’t reached one yet
  #27  
Old 04-18-2022, 06:12 AM
retiredguy123 retiredguy123 is offline
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Quote:
Originally Posted by thevillages2013 View Post
Did you know that if you have Xfinity for your home internet you can get cell phone service from them at a fraction of the cost of Verizon using the same cell towers? Two years now for us with Xfinity and the cost for two phones total is $33 a month. There are monthly data limits but we haven’t reached one yet
My Xfinity Mobile cell phone bill is $13.63 per month for unlimited talk and text, and up to 1gb of data, which I have never exceeded. It uses the Verizon network, which is the only network I would ever use.
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Old 04-18-2022, 06:17 AM
Topgun 1776 Topgun 1776 is offline
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I was a Dish Regional Manager. When I saw the high rates for every service here, I began streaming. Now, I have HBO, HBO Max, Showtime, EPIX, Prime Video, Cinemax, Disney, and hundreds of live regular channels with all the sports I want for less than $150 a month. I use Charter for Internet Get rid of cable and the dish....CUT THE CORD! STREAM!!!!
  #29  
Old 04-18-2022, 06:22 AM
defrey12 defrey12 is offline
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Quote:
Originally Posted by Bogie Shooter View Post
Take a ride down to the XFinity store. Discuss you account with them and explain what you want. I have found them very helpful and I usually end up saving money. Sure beats talking on the phone…….
Best idea for sure. The guy even told us to come in every two years and threaten to cancel…they’ll fix it.
  #30  
Old 04-18-2022, 06:26 AM
danglanzsr danglanzsr is offline
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I tried the Verizon home internet. The service was awful. First, it is not 5G in the Villages, it is 4G. Second, the connection was interrupted so often, i.e. 5 times per hour, I took it back the next day. Third, when I returned the modem, I was charged a "restock fee" of $30.
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