Another bad experience at Colony Tire Choice

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  #16  
Old 12-13-2017, 11:59 AM
Miles42 Miles42 is offline
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with so much negative reports on this place of business available on line if you go there and get ripped off shame on you
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Old 12-13-2017, 12:18 PM
autumnspring autumnspring is offline
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Default Suggestion_sumpter tire wildwood

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We had a questionable experience 5 years ago with my wife having to purchase 4 new tires when she was told a nail hole was in an area they couldn't repair. I saw where the nail hole was but had to leave for work in my old home state so instructed her to go to Colony Tire Choice to have tire plugged and I'd deal with long term when I got home. Well that plug turned into 4 new tires and a full extra service/insurance package. I had not been back until today when I could not get into my regular service place for an oil change and tire rotation. Remembering my last experience I marked my two back rims just to make sure they did get rotated. As I waited in lobby the scheduler came out with the obligatory 4 or 5 hundred dollars worth on service I needed, including a wheel alignment. I said thank you but just oil change and tire rotation today. About :30 later car was "ready". I paid and left. When I got home I checked and tires had not be rotated. Called Tire Choice and they said they had been rotated, he said she said I guess. I wonder if I got the synthetic oil I paid extra for? I did file an online complaint to Florida Attorney General. I'd like to contact owner but no contact information?
We use the dealer for service. While doing an oil change they noticed a nail in my tire. It was about an inch from the edge of the tire and they told me they could not patch it. Reason???? Insurance????? They told me that i could take it to Sumpter tire and they would patch it.

Aside-plugging a tire is actually a temporary repair. Forcing that rubber plug into the hole further damages the fibers that support the tire.

Sumpter tire, 810 n main st wildwood. Patched the tire for us in about 20 minutes. They did it properly by taking the tire off the rim and patching in from the inside. The difference is that the air pressure makes the patch tighter rather than with a plug the air trying to force it's way around the plug. They even marked where the balance weights were and put them back so that I did not have to pay for a balance job.

As to your replacing four tires. There are important details missing. Perhaps, they were worn. Perhaps, the sidewalls were damaged due to hitting curbs etc.

As to flats. The workmen around here regularly drop nails and screws all over here. In four years I had one flat in my car and another in my golf cart.

By the way the flat on my golf cart was patched with a plug by Villages Golf cart. It cost us about $5.00 very reasonable as they gave us a loaner for the day.
  #18  
Old 12-13-2017, 12:59 PM
photo1902 photo1902 is offline
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I’m OP on this thread and did contact attorney generals office to file a complaint. Was gone month of August and of course Irma hit right after. Case worker attempted to call me before Irma and left message. When I spoke to them in Sept I told them I still wanted to follow up on my complaint but understand with hurricane they have bigger issues to follow up on so I’d wait. I’ll let forum know any results. Again I’m not interested in refund I just believe they are taking advantage of people who just don’t know and therefore trust them.
Paper1, thanks for sharing your negative experience, and it's a shame that you got castigated and questioned on your due diligence. Some posters live on this site, and can't believe that everyone else doesn't, too.

Sharing your bad experience is a benefit for everyone.
  #19  
Old 12-13-2017, 03:52 PM
MrGolf MrGolf is offline
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Wildwood Tire on 44 are very good. Went once for tires a few months ago and could not have been happier. Priced fairly, excellent service.
  #20  
Old 12-13-2017, 03:59 PM
tagjr1 tagjr1 is offline
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I use to go there for service, but after feeling like they were thinking I knew not what they were doing, and reading all the bad reviews on this forum and others, I decided to take my business elsewhere. Spreading the word is the only way to affect them!
  #21  
Old 12-13-2017, 04:12 PM
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Challenger Challenger is offline
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Wildwood Tire on 44 are very good. Went once for tires a few months ago and could not have been happier. Priced fairly, excellent service.
Wildwood is very good/ Sumter Tire also in Wildwood is another reputable and fair dealer.
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  #22  
Old 12-13-2017, 05:16 PM
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Tire Choice unsuccessfully attempted to upsell me. What are some places close to Colony to just get an oil change?
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Old 12-13-2017, 05:26 PM
Carla B Carla B is offline
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I like WalMart on 466 for oil changes. Not close to Colony but the time goes by quickly when you have other shopping to do.
  #24  
Old 12-13-2017, 06:17 PM
jswintberg jswintberg is offline
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I hate to slam a Village location business, but I have to jump on this bandwagon. I took my car to Colony Tire two years ago, stupidly without checking TOTV threads. I had a small, but annoying steering noise. I walked out $3500 lighter. Same noise appeared over the past six months and I checked this site and noted the many recommendations for Mike's Auto in Fruitland Park. He gave me an oil change and replaced a seal on my power steering pump which was leaking for $85. Before the service, I gave Mike the Colony receipt because I did not want any duplicate work. When I paid him he laughed at the Colony charges and commented how can they sleep at night. As an example, he said he charges $250 for brakes and rotors and Colony charged $495. Now I wonder whether all the work charged was even done. At least now I have a mechanic I can trust.
  #25  
Old 12-13-2017, 06:33 PM
Paper1 Paper1 is offline
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Originally Posted by photo1902 View Post
Paper1, thanks for sharing your negative experience, and it's a shame that you got castigated and questioned on your due diligence. Some posters live on this site, and can't believe that everyone else doesn't, too.

Sharing your bad experience is a benefit for everyone.
Thank you for support, I do appreciate it. Attorney generals office seems to have forgotten me. I will call them tomorrow after reading latest post. Florida is very business friendly to the point that many people are getting screwed with impunity.
  #26  
Old 12-14-2017, 07:43 PM
648charlie 648charlie is offline
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Default One more bad experience with colony tire choice

I bought 4 tires from colony tire choice- two went flat next morning. I filled them up and took my cart back . The manager said there was nothing wrong with them. Next morning they were flat again.

I WONT BUY FROM
THEM AGAIN AND I HAVE TOLD ABOUT 200 PEOPLE NOT TO BUY FROM THEM- MAY BE IF ENOUGH PEOPLE DONT BUY FROM THEM . THEN THERE WILL BE A CONSEQUENCE???


JOHN
  #27  
Old 12-14-2017, 08:41 PM
bagboy bagboy is offline
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Originally Posted by jswintberg View Post
I hate to slam a Village location business, but I have to jump on this bandwagon. I took my car to Colony Tire two years ago, stupidly without checking TOTV threads. I had a small, but annoying steering noise. I walked out $3500 lighter. Same noise appeared over the past six months and I checked this site and noted the many recommendations for Mike's Auto in Fruitland Park. He gave me an oil change and replaced a seal on my power steering pump which was leaking for $85. Before the service, I gave Mike the Colony receipt because I did not want any duplicate work. When I paid him he laughed at the Colony charges and commented how can they sleep at night. As an example, he said he charges $250 for brakes and rotors and Colony charged $495. Now I wonder whether all the work charged was even done. At least now I have a mechanic I can trust.
From the reviews on TOTV for Michaels Automotive, I went to him for A/C repair this past summer. His quote was $400 less than another place offered. Michael did an excellent job, and answered several questions I had on other mechanical issues in a straight forward, no nonsense manner. I believe he is trustworthy and I highly recommend him.
He doesn't do wheel alignments so he recommended Boulevard Tire in Lady Lake. Just this morning I went there for an oil change, tire rotation, and all 4 wheels aligned (same repair company that was overpriced on A/C work said I needed it) Boulevard Tire serviced my car and told me I DID NOT need an alignment. I now believe I have found two honest car repair shops.
  #28  
Old 12-14-2017, 09:50 PM
Coal Miner Coal Miner is offline
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they are the biggest crooks around. They tried to rip me off too.
  #29  
Old 12-14-2017, 09:50 PM
mmac321 mmac321 is offline
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Agree
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  #30  
Old 12-14-2017, 11:13 PM
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Another horror story. Bought four tires two years ago from Tire Choice at Colony. Tires have been great but I felt they needed to be rebalanced (because of a slight vibration at highway speeds)which was supposed to be a "free" service for the life of the tires. Ha. They said since I had not had the tires rotated every 8,000 miles(give me a break) the "expert" tire specialist could tell my tires were feathered and it was impossible to balance them, they were ruined, and I needed new tires to the tune of $869. These tires have about 24,000 miles on them. I said hahaha see you latter. Went to another tire store, they balanced my tires, said they didn't need to be rotated and looked brand new! Tires work great now--no more highway vibration. Wow!!! They also said the original weights that were installed at Tire Choice were off more than 1-11/2 oz per wheel! Never go to Tire Choice!!!
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