Beware Lowe's Carpeting

Beware Lowe's Carpeting

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Beware Lowe's Carpeting
  #1  
Old 02-09-2019, 12:02 PM
Dave1217 Dave1217 is offline
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Default Beware Lowe's Carpeting

Lowe's carpeting is good quality. However the problem is that they use low cost/quality installers. In my case they used Keller Interiors. They didn't clean-up after themselves along the edges of the carpet. This was to hide their poor job. Carpet was not snug to wall as typical. They don't answer phones or follow-up. Online they are rated 1 out of 5 stars. I'm not that generous.
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  #2  
Old 02-09-2019, 12:07 PM
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graciegirl graciegirl is offline
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Quote:
Originally Posted by Dave1217 View Post
Lowe's carpeting is good quality. However the problem is that they use low cost/quality installers. In my case they used Keller Interiors. They didn't clean-up after themselves along the edges of the carpet. This was to hide their poor job. Carpet was not snug to wall as typical. They don't answer phones or follow-up. Online they are rated 1 out of 5 stars. I'm not that generous.
Why don't you call Lowes to complain. They can hold their feet to the fire. You pay Lowes, they pay the sub.
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  #3  
Old 02-09-2019, 12:19 PM
Two Bills Two Bills is offline
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Go after the organ grinder, not the monkey.
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  #4  
Old 02-09-2019, 05:25 PM
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villagetinker villagetinker is offline
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I agree with above, go to Lowe's store manager and complain. If you do not get satisfaction, go to corporate and complain, I am sure you will get some satisfaction.
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  #5  
Old 02-09-2019, 05:51 PM
retiredguy123 retiredguy123 is online now
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Hopefully, you paid with a credit card. You have 60 days to dispute the charge. Always pay with a credit card.
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  #6  
Old 02-09-2019, 07:59 PM
jukerocks jukerocks is offline
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Do NOT buy carpet from Lowe’s! Not only is their installer Keller Interior rude, but the employees in the Lowe’s carpet dept. are rude as well !! Save yourself time and money and go to Home Depot. Talk to Gaye. SHE knows carpet!
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  #7  
Old 02-09-2019, 08:25 PM
pdgerl pdgerl is offline
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I used Home Depot for carpet. Two different installers came by but said they didn't want to do it. Canceled them.
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  #8  
Old 02-09-2019, 08:36 PM
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CFrance CFrance is offline
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Quote:
Originally Posted by Two Bills View Post
Go after the organ grinder, not the monkey.
I'm stealing that!
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  #9  
Old 02-10-2019, 12:37 PM
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John_W John_W is offline
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Do you have a license for your monkey? One of the best movie scenes ever, Return of the Pink Panther.

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  #10  
Old 02-10-2019, 12:50 PM
Two Bills Two Bills is offline
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Quote:
Originally Posted by CFrance View Post
I'm stealing that!
Very old Brit saying.
Wouldn't be suprised if the PC/Cant wait to be offended brigade haven't banned it by now!
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