Talk of The Villages Florida

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-   -   Beware of SKYLIGHT ROOFING (https://www.talkofthevillages.com/forums/contractors-services-91/beware-skylight-roofing-354593/)

JohnN 11-19-2024 10:34 AM

Quote:

Originally Posted by ElDiabloJoe (Post 2387387)
Would love to see a post like Professor Dave's that outlines what people should look for in a quality vs basic roofing job. Maybe a retired roofer? Things like the Professor outlined: new flashing vs reused, 6 nails per tab vs 4, brands of quality shingle, etc.

I would print that out and file it away for the day I need a new roof.

Me too.

ohioshooter 11-19-2024 11:20 AM

I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Decadeofdave 11-19-2024 11:46 AM

Another related trane of thought.... is it possible that buying upgraded- longer warranty shingles is not necessary as the insurance companies require replacement before the warranty terms expire. Just an observation.

Two Bills 11-19-2024 12:09 PM

Quote:

Originally Posted by ohioshooter (Post 2387401)
I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Quote:

Originally Posted by ohioshooter (Post 2387401)
I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Why would he/they?
Unsubstantiated personal complaint.
Why feed the trolls with what would be opinion and hearsay.

graciegirl 11-19-2024 12:31 PM

Quote:

Originally Posted by Pairadocs (Post 2387280)
I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?

I agree. And I believe that some customers come off as more friendly than others but as you say...That could mean absolutely nothing. I am very skeptical about all roofers these days. I do hope that folks don't get suckered in. Our insurance fees are higher than kites now.

Lea N 11-19-2024 04:14 PM

Covenant Roofing (352) 314-3625. Honest and reliable.

JMintzer 11-19-2024 06:32 PM

Quote:

Originally Posted by ohioshooter (Post 2387401)
I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Because it's a lose/lose situation to get intno an On-line P*ssing match...

buster21 11-19-2024 06:42 PM

He’s a very nice man
 
He’s my neighbor and a really nice man.

Deden 11-19-2024 10:59 PM

We signed a contract with Gold Key Roofing. Josh is great, explains everything.

mrf6969 11-20-2024 07:03 AM

Quote:

Originally Posted by Pairadocs (Post 2387280)
I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?

Brent lives in The Villages to help and support his parents that also live here in The Villages. I hope now your mind is at ease. I am sure once he retires that he too will enjoy all that TV has to offer.

Sandy and Ed 11-20-2024 07:19 AM

Quote:

Originally Posted by ElDiabloJoe (Post 2387387)
Would love to see a post like Professor Dave's that outlines what people should look for in a quality vs basic roofing job. Maybe a retired roofer? Things like the Professor outlined: new flashing vs reused, 6 nails per tab vs 4, brands of quality shingle, etc.

I would print that out and file it away for the day I need a new roof.

……and be sure to inspect the packaging for the shingles, inspect the nails, count the number of times that nailer hits the roof for each shingle, etc. Just try to insure whatever “contract” you sign (better yet get a spec sheet for them to sign) specifies the product and install method. Seems like most tradesmen like to leave a lot of wiggle room however. .

mikempp 11-20-2024 07:58 AM

What prices are they getting for a roof? I have a 2 bedroom villa.

mrf6969 11-20-2024 08:13 AM

Quote:

Originally Posted by mikempp (Post 2387543)
What prices are they getting for a roof? I have a 2 bedroom villa.

Our Colony Patio Villa we got prices from $9700. to $13K. You did not say what type of villa you have.

BWhite 11-20-2024 08:15 AM

Skylight Roofing
 
I had my roof replaced by Skylight Roofing in 2023 and Brent was extremely professional and helpful and I would and have recommended them.


Quote:

Originally Posted by Chellybean (Post 2387188)
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a nieghbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!


ThirdOfFive 11-20-2024 08:35 AM

Quote:

Originally Posted by mrf6969 (Post 2387356)
Excellent companies like Skylight will always get a negative review every now and then. You can't please them all. If you research Skylight, you will see over 90 some percent of the folks that have used them are very pleased and we are one of them.

It doesn't take many disaffected customers to negatively affect a business. As Winston Churchill said "a lie can get halfway around the world before Truth can get its pants on". That is not to say that the complaint written about here wasn't real, but it certainly does seem to go against the prevailing wisdom regarding this roofing company.

That said however, I'd NEVER agree to a large job by anyone unless I had a written quote beforehand and an understanding that no payment would be forthcoming until the job was completed. We've had three jobs done and an ongoing service arranged since we moved here that I couldn't do myself, and in each case it was 1) do extensive research on who is the best and most reliable; 2) contact 2-3 vendors from the list and ask for quotes; and 3) get the contracts signed and let them go to work. We've not been disappointed in the least using this process.


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