[another Linda]

Be careful about hiring this company. The owners are Rob and Bridgett Williams. We paid them in full for trimming our bushes and shrubs, weeding, removing old mulch and replacing it with new. They only completed part of the work and we haven't seen them since. They do not respond to their email, and only occasionally answer their phones. The only contact information we have for them are email: Wb.tree@yahoo.com and 2 cell phones: 352-399-1049 and 352-260-4542.

[Rokinronda]

Linda, email them with the link to this forum. Last chance for them to finish or the post stays!!! That is a lot of money to part with for the work you expected! Be wary of "the treeman" also, he never completed his shabby job for me either. I have a great tree trimmer now!

[another Linda]

Originally Posted by Rokinronda

Linda, email them with the link to this forum. Last chance for them to finish or the post stays!!! That is a lot of money to part with for the work you expected! Be wary of "the treeman" also, he never completed his shabby job for me either. I have a great tree trimmer now!

Yep, I already emailed them. As usual this morning Rob again told me it would be done today. I no longer get my hopes up.

[bestmickey]

I'm happy to see you posted this warning. It's deserved!

[sandybill2]

Glad you posted the name. Your fellow "Villagers" appreciate the warning of whom to stay away from. There are so many things that are new to us when we first move to the Villages. We have so many decisions to make from lawn service, pest service, etc., etc., etc., etc., and I think TOTV is such a wonderful site to help with these decisions. Thank you again and I hope there will be some sort of resolution for you.

[Hancle704]

Lessons to be learned from this, never pay upfront. Beware of lawn services and landscapers who want to be paid for a year's service in advance. if they wont take a deposit, balance on completion or monthly payments, then they are not worth doing business with.

If you feel you have been burned and work was not completed as contracted, then you should get in touch with Sheriff's Office and contact Seniors Against Crime. Sheriff's Office should be able to give you local contact names and numbers, or go to Florida Attorney General's website.

[redwitch]

I really am sorry they didn't follow through. I know you were hoping they would. No matter how hardworking they are, they still defrauded you. I'm sure this was one of those instances of robbing Peter to pay Paul (get your money to but the supplies needed for another job and so on) and they probably did have the best intentions but that they never called you and never were honest enough to give you an explanation speaks volumes.

I agree you should call the Sheriff's Department on this. It really sounds like they've gotten in over their head and I'm sure this problem is one that will continue from one customer to another.

[another Linda]

Talked to our renters this morning. Apparently Rob did go by yesterday -- didn't do any work, but at least went by. He recognized that since he had let things go and not replaced the mulch, they would need to weed again (no surprise there.) Our renters said that he seemed to be such a nice young man, just very busy at this time of year.

For now I'm just going to let this sit. We are leaving Sunday for a 2 week trip to Tuscany (our 40th anniversary!) If the work still isn't done when we get back, then I'll revisit what to do. I'm having a hard time with this. Is the Sheriff's Office for under $500 too extreme?

[redwitch]

Add $500 to a few other people and it starts adding up quickly. It's really a shame he couldn't have contacted you and been honest about things. Saved you a lot of stress and given him a lot of goodwill rather than this negative publicity.

Hope he keeps his word. If not, then I think you really should contact the Sheriff. Not so much for your loss but to prevent it from escalating to too many others.

You may want to file a complaint with the Better Business Bureau. Here is a link to the one serving the Villages area. http://centralflorida.bbb.org/

[l2ridehd]

On the Virginia Trace web site there is a list of "good services" and is comprised of ones people have used and recommended. I have used a couple of them and so far so good. It covers almost any service you would ever need.

And Linda, enjoy Tuscany. Was there last September and it was really a great place to see.

[chelsea24]

Wow Linda, have a really good time in Tuscany. It's my favorite part of Italy. Go up the Amalfi Drive for me! Happy Trip! :bigthumbsup:

[sandybill2]

Happy Anniversary!!! Have a great time in Tuscany. I really envy you----a trip to Tuscany is on my "to do" list. Thanks again for the post and the warning.

[another Linda]

Wanted to be fair and give an update on this company. Redwitch sent me some pictures today and part of our garden has actually had new mulch put down. They are about a month and a half late, but it looks like they may actually do the work they were paid for. I hope so because I don't want to take the next step.

[sandybill2]

Glad to hear they "seem" to be doing the job you paid for months ago but that certainly doesn't erase all you have gone through to get them to do the work. You have been more than patient with them-- Thanks for the update.