Bought my cart from Ted. Had no issues at all. He was very accommodating in doing what we ask and on the Trade In. I would not think twice about buying another cart from Ted. If and when I need another cart I will be headed their way.

I think sometimes we all have bad days. We had a very unpleasant experience with Scott from Grandpa & Grandmas which is why we bought from Ted! Just goes to show as a business owner you should always be at the top of your game...

Living in TVs I bought mine from Carl in Sumter Landing. It is nice to have a dealer you can drive to, even just to say hi. Can't wait to see the new store!

I have bought two carts from them and have never had any issue or problem. I have delt with TED dierectly and he has always been plesant and nice to me. It is a shame that you had such a bad experience but with multiple years if experiance with this company I have found them to be nothing but a pleasure to deal with.

I can fully relate to your conversation with TED. He cursed at me, call me names and said I could turn him over to the FBI, CIA etc. after I told him I was filing a complaint with the FL Office of Consumer Affairs. I would not ever buy a cart from them again.

We've have nothing but exceptional service from Ted and his staff. He took a lot of time and explained what they do to their carts which in my book sets them apart from all the rest. He's always been very pleasant and accommodating! Would definitely buy there again.

I'm sorry that a few have had a bad experience with their dealing at Carts and Clubs.

We've had exceptional experiences with Carts and Clubs for the 6+ years we've lived here. Of course, we treat people as we expect most people would want to be treated. I don't feel that we are entitled in any way and don't expect people to treat us that way. I guess you'd say that our expectations are normal. What comes around, often goes around or vice-versa! Just sayin' ...

My wife and I are often appalled by the way some to the wait staff in The Villages are treated by some of their customers. We just can't understand why anyone would treat ANYONE ELSE that way. Maybe someone can explain this type of behavior to us. Whatever happened to common courtesy? Didn't mean to divert the topic.

Xavier and Mrs. Xavier

So sorry to hear of this happening to you. We have purchased our past 2 carts from The villages Golf Carts. Their service is always pleasant. We stopped by the brand new store in Sumter Landing yesterday. That new building and service center is awesome.

Ted at Carts and Clubs
 

I think this guy has a split personality or something. We bought a cart from an individual that was only a year old and originally purchased from Carts and Clubs. The owner agreed (in writing) that the remainder of the warranty could be transferred to us. I called with a couple of questions on the phone and all of a sudden he started yelling very loudly at me. I told him in a civil voice that he didn't have to yell at me, and he just yelled louder. I hung up, and my husband called him back.....and he was VERY nice to him. Ted seems to have a low boiling point and a hair trigger!!! NOT what you would expect from an owner. If he keeps up this Jekyll/Hyde stuff up, his business will soon fail.

I had problem with Ted a few years ago. He accused me of putting my feet up on fabric by windshield. He reluctantly fixed it after yelling and cursing at me on phone. Did charge me pickup and delivery after wife said she would not. he said he would make the decision, not her. She is very nice. has to be an angel to put up with him