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not necessarily tax free anymore
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Apparently , there are a lot of furniture capitols. I always thought it was Hickory, NC.
We had one experience with this company. We ordered an end table and it was the wrong color as we picked it up (to eliminate delivery charge). Returned it and found that right color was on back order but that they were changing suppliers. Their stuff was essentially junk made by the cheapest supplier. Several other problems as I requested refund. Nothing but problems but after much effort got my refund which was more than I paid for it by 25 % because I bought it on a day that they offered a 25% discount. So then the decision, do you go back to these idiots and fight to give them back the 25%? Not looking for an answer. I made my decision. Forgive me as I have sinned. |
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I think it's like that anywhere ... I bought a recliner from Babettes and being a large store with high ceilings it didn't look that big and it was very comfortable. They delivered it and it overwhelmed my room. I immediately asked them to take it back as I paid $1,000 for it. They took it back yet charged me $250.00 because it was considered used and they claim that they had to resell it at a reduced price. I wasn't happy but that's the way it goes...sometimes you hit it right and sometime you don't.
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We are currently having a disappointing "no response" from City Furniture regarding their delivery of a new dining chair that did not match our seven other new chairs. This replacement was for a chair that "crashed into pieces" and completely fell apart as my husband was sitting on it. This set is less than two months old. After three weeks of no response we went in and spoke with a manager who assured us of a quick follow up. Now it has been two weeks and still no response. And we bought an entire house full of furniture for them as well as the extended warranty. Very sad. Don't buy at City Furniture.
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Went to Hudson's in Ocala and had a wonderful experience. Was lucky to walk in and work with the general manager, John. He spent 2 hours with us making sure we got what type of furniture we wanted.
We ordered leather couch and chairs that are made in America. And found the entertainment unit that we were told by manufacturer that it was discontinued! Another bonus by us shopping at Hudson's. They are located in Ocala, right off Highway 200. |
Well, unfortunately it seems as many others have had a negative experience with City Furniture. After many calls to the 2 local stores (with no replies) I called the headquarters to voice my complaint. I was assured the store manager would call me back - and he did. Here's what he offered -- I could put the money paid for the designer towards a purchase -- no return of my wasted money. As for the designer's suggestions, here are the exact quotes from the expert service I paid for --- "For the Dining Room, add large candle hurricanes with a simple floral design in the middle. Could be simple twigs or a floral made up of mostly greenery"; "Add an 8 x 10 area rug under the table"; "Add an 8 x 10 area Rug to create a furniture grouping in the Living Room" and "Add decorative urns/ finals to the Coffee table with a couple of books (ex. Travel) or Magazines on Home Decorating. Three items are best. And, add a lamp with a couple of containers that are decorative or just a simple greenery to end table." But the best of all is for the counter with stools -- " Add placemats with decorative plates and napkins on the bar in front of the barstools. "
So, folks, if you were thinking of paying for City Furniture designer services I can save you money -- merely buy an area rug, put placements on the counter with plates and napkins, and don't forget greenery or 3 decorating magazines on the coffee table. Anyone want to pay me hundreds of dollars for such sophisticated advice????? If so, maybe I'll even suggest that you place the furniture on the floor with an area rug and you should put the paintings on the walls!!!! This is just unbelievable. Because of the time wasted with the City Furniture nonsense - I will NOT have furniture for the Christmas holidays when my family visits our brand new home. PLEASE DO NOT BE TAKEN FOR FOOLS THE WAY WE WERE. |
Just one note of concern with City Furniture. We bought the "Palm" table and are very disappointed with it. It is very unstable and can be embarassing when entertaining. If somebody bumps the table while dining - the water/wine glasses will go flying. After a lot of complaining to Customer Service, we were told that is the way the table was designed and there is nothing they can do about it.
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