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  #1  
Old 03-09-2011, 09:34 PM
Mo779 Mo779 is offline
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Does anyone know what is going on with Comcast? Several channels are blacked out - sound is still there but no picture. Checked on other TVs and it's all the same and it's not just at my home.
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Old 03-09-2011, 09:41 PM
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skyguy79 skyguy79 is offline
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Quote:
Originally Posted by Mo779 View Post
Does anyone know what is going on with Comcast? Several channels are blacked out - sound is still there but no picture. Checked on other TVs and it's all the same and it's not just at my home.
I don't know what's going on, but I did find that we could view a few (ABC and CBS) by going to their high definition (9-1 & 6-1) channels.
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Old 03-09-2011, 09:45 PM
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Don't worry. Comcast is prepared to grant all customers a rebate for service they failed to deliver. Just watch your next bill. I feel certain it will be reduced since it's the absolute right thing to do.
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Old 03-10-2011, 07:02 AM
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  #5  
Old 03-10-2011, 08:42 AM
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I'll bet they won't give credits unless we complain!<<< The smiley is Comcast this time!<<<
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ARE VILLAGERS OLD OR ARE THEY RECYCLED TEENAGERS
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"SMILE... TOMORROW MAY BE EVEN WORSE!"
  #6  
Old 03-10-2011, 11:58 AM
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I've never seen a cable company give a credit without complaining,
and even then, it's a 50-50 proposition. good luck
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Old 03-10-2011, 02:58 PM
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The same thing happened to me the other night...I called around to other Comcast viewers and they were NOT having the same problem. So the fix is...unplug your Comcast box for a minute...plug it back...and it works.
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Old 03-10-2011, 05:38 PM
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Old 03-11-2011, 01:05 PM
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I called Comcast when the problem happened, and I got the recording that said they were aware of the problem and were working to fix it. I couldn't get through to a real person. Maybe it will show up in the bill?
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