Talk of The Villages Florida - Comcast why I hate them

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One more comment after my previous 2 rants.....on the news here in the Chicago area they reported that Comcast was laying off 100+ in one Illinois town and another 100+ in another. Let's see, where could those jobs possibly be going? I sense India or the Phillipines.

Folks - if you have an issue with Comcast and/or the merger, let the SEC and FCC know about it. The combined company would control 60% of the cable and related markets. Consumer Union is looking for people to sign on to its opposition. Talk about a monopoly!

We have direct TV and love the service. Problem is we need internet service. Currently we have COMCAST which I hate. ($40 per mth) Any suggestions of alternative internet carriers?

Quote:

Originally Posted by PennBF (Post 921897)

Casita37: This is exactly what Comcast counts on. God knows I have spent alot of years not changing because of the disruption it makes to our lives. It took what I think was allegedly close to fraud to cause me to leave and I am very happy that I finally took the right step. Comcast counts on customers being reluctand to change and they have made it an art to know how far to stretch them. It is no wonder they were voted the 2nd worst customer service company in the nation. Pretty much says it all.:throwtomatoes:

Got my bill today, and yep....late fee!! Also still at the higher rate. The rep I talked with today didn't even offer to do anything except waive the late fee. I told her I would be looking elsewhere and she basically said "fine".

Said there was nothing noted in my account about credits, even though I told her the reps names and numbers. She said they didn't make a note, so as far as she was concerned, it never happened.....my words, not hers.

You know, they say you need to get negative people out of your life.....bye-bye Comcast! Will be reading all threads about this before Aug. 25, when my month runs out.

Could have Written

Casita37, I could have written your note as I had about the same problems. I put off month after month calling and complaining about the amount I was being billed only to have them give me a $20 credit after hours on the phone. It was one abuse after another !! The straw that broke the Camel's back was this last time when they really went out of control. I had it, got in the car and drove to Direct TV office's and signed up. I have since talked to a large number of Direct TV users and it appears I made the right decision. I did hear a couple of complaints out of the many that gave me good reviews BUT none of their problems even came close to matching Comcast. The ones who have had minor Direct TV problems should sign up with Comcast and see what problems really are..!! .:bowdown:

Today was a good day as the install tech for Direct TV spent most of the day talling the Direct TV in our home. I had it with Comcast and could not tolerate it any longer. Read in the Drudge Report about the Comcast customer who was left on the phone waiting for 3 1/2 hours to cancel Comcast and after that length of time he got the message they were closed for the day. I was impressed with the quality of Direct TV's HD and picture and will now take the time to understand their system which looks darn good. :pepper2: