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-   -   Dawn's Car Service DON'T USE HER! (https://www.talkofthevillages.com/forums/contractors-services-91/dawns-car-service-dont-use-her-346507/)

ThirdOfFive 01-03-2024 12:21 PM

So far precisely three posters, with a total of 3 posts among all of them, have posted favorably about Dawn's Car Service. The folks with negative opinions, four in all, have a total of 1,269 posts among them.

This is mentioned because even though this particular site is generally seems pretty reliable about offering opinions about businesses (apart from the occasional ax-grinder) it is not immune from the same type of thing that plagues Amazon and a whole lot of other places where folks post opinions about businesses. Business in and around TV know about this site and monitor it. If there is money on the line, some folks MAY not be averse to stacking the deck, so to speak. For OR against. But for my part I'm far more apt to trust folks whose posts I see frequently, than the folks show up with few or no previous posts to their credit (again, either way) when there are strong feelings about a business, one way or the other.

Bigdog57 01-03-2024 12:40 PM

Quote:

Originally Posted by KatieBon (Post 2287581)
Are there private car services you would recommend? (and thank you for the payment tip, did not know that!)

Have used Blue line services most of their drivers are retired police officers.Never have I been charged up front and always on time.call 352-391-2894 ask for Joe or Marc

spinner1001 01-03-2024 12:48 PM

Quote:

Originally Posted by ThirdOfFive (Post 2287706)
So far precisely three posters, with a total of 3 posts among all of them, have posted favorably about Dawn's Car Service. The folks with negative opinions, four in all, have a total of 1,269 posts among them.

This is mentioned because even though this particular site is generally seems pretty reliable about offering opinions about businesses (apart from the occasional ax-grinder) it is not immune from the same type of thing that plagues Amazon and a whole lot of other places where folks post opinions about businesses. Business in and around TV know about this site and monitor it. If there is money on the line, some folks MAY not be averse to stacking the deck, so to speak. For OR against. But for my part I'm far more apt to trust folks whose posts I see frequently, than the folks show up with few or no previous posts to their credit (again, either way) when there are strong feelings about a business, one way or the other.

Right, possible fake reviews. It’s commonly believed about Amazon reviews. Likely some get into TOTV. Caveat Emptor.

How to Spot Fake Reviews on Amazon (2023): Tools and Advice | WIRED

JEM0715 01-03-2024 12:52 PM

Quote:

Originally Posted by ThirdOfFive (Post 2287706)
So far precisely three posters, with a total of 3 posts among all of them, have posted favorably about Dawn's Car Service. The folks with negative opinions, four in all, have a total of 1,269 posts among them.

This is mentioned because even though this particular site is generally seems pretty reliable about offering opinions about businesses (apart from the occasional ax-grinder) it is not immune from the same type of thing that plagues Amazon and a whole lot of other places where folks post opinions about businesses. Business in and around TV know about this site and monitor it. If there is money on the line, some folks MAY not be averse to stacking the deck, so to speak. For OR against. But for my part I'm far more apt to trust folks whose posts I see frequently, than the folks show up with few or no previous posts to their credit (again, either way) when there are strong feelings about a business, one way or the other.

No ax to grind, but she's an illicit service operating without state licensing nor commercial insurance. Even one of her drivers posted she operates illegally, can't get any better than that. If she was legit, she would be listed on sunbiz.org.

OrangeBlossomBaby 01-03-2024 01:11 PM

Quote:

Originally Posted by MandoMan (Post 2287566)
What horrible stress for you! I always drive to Orlando and use Park-N-Go on Semoran Blvd for parking. With all the taxes and discounts, it costs $10 a day. I book online and pay in advance with PayPal and print out my reservation. My GPS takes me there. After I show my receipt at the office, then drive to where a van is waiting. I park where told. The driver loads my suitcase and gives me a receipt with my parking place number on it. Then the driver takes me to the airport—about ten minutes to my drop-off at Departures. When I return, I call a number and ask for pick-up. Sometimes the van is waiting, and sometimes it takes fifteen minutes. I’m dropped off at my car, and off I go.

This is MUCH easier than possibly waiting a long time to park at the airport, and the service is better. I don’t like the drive to the airport, but I have a Prius, so it’s not much more than two gallons of gas.

I use the site below to book the reservation, then choose the Park-n-Go on Semoran (there are two). There are other parking places listed, but that one is the cheapest, and it’s good, safe, easy.
https://airportparkingreservations.com/orlando-airport-parking-mco?utm_source=Iterable&utm_medium=email&utm_campa ign=campaign_APR_2023_27_DEC_ONP_CONTACT_STRATEGY& utm_term=Use%20code%20HOLIAYMCO8%20for%20$8%20off% 20your%20next%20airport%20parking%20booking%20or%2 0$5%20on%20hotel%20and%20parking%20packages.

$10 a day for parking, plus $20 for tolls round trip, plus $20 for gas round trip. If you're going away for a week-long trip, that's $120 (8 days, because you get charged for any time over the exact hour in the parking lot) round trip, PLUS you have to do all the driving. Compare to $85 round trip, and someone else deals with the driving, and even takes your bags out to the curb when you get off the van.

ThirdOfFive 01-03-2024 01:53 PM

Quote:

Originally Posted by spinner1001 (Post 2287719)
Right, possible fake reviews. It’s commonly believed about Amazon reviews. Likely some get into TOTV. Caveat Emptor.

How to Spot Fake Reviews on Amazon (2023): Tools and Advice | WIRED

Thanx for the link. Excellent article. One can never be too careful.

Interesting too about Amazon Vine. Bottom line is that Amazon is offering freebies for unbiased reviews, but one cannot help but wonder just how long an Amazon Vine reviewer would remain on the Vine "payroll", so to speak, if the predominance of his/her reviews were negative. Amazon makes their money by SELLING items.

Ironnan 01-04-2024 04:27 AM

Offside parking
 
I too like the offsite parking. But make sure you have a Plan B. I paid and reserved my spot a month in advance and got there on Christmas day only to be turned away.

How can that be? I have reserved parking and paid in advance…the attendat said WE ARE FULL TOO BAD…and said get a refund.

Now I’m late for my flight and end up paying 10 times much for daily parking.

Sometimes a good deal like Omni parking isn’t always such a good deal

There was a whole line behind me that also got refused parking. I’m sure they paid too. The days of quality customer service are long gone.

Rainger99 01-04-2024 04:56 AM

Quote:

Originally Posted by OrangeBlossomBaby (Post 2287726)
$10 a day for parking, plus $20 for tolls round trip, plus $20 for gas round trip. If you're going away for a week-long trip, that's $120 (8 days, because you get charged for any time over the exact hour in the parking lot) round trip, PLUS you have to do all the driving. Compare to $85 round trip, and someone else deals with the driving, and even takes your bags out to the curb when you get off the van.

Is the $85 for one person or for two people? If there were two, would it be $170?

Eg_cruz 01-04-2024 05:16 AM

Quote:

Originally Posted by BrianL99 (Post 2287478)
So I went to Ireland for the holiday and 2 months ago, I booked transportation with Dawn's Car Service to Orlando Airport.

At 2:50 PM on 12/26 I get a text, "Is your flight on time? I'm leaving now".

15-20 minutes later I get a text, "I'm feeling under the weather, I'm sending my son.

It's supposed to be a 4:30 pm pickup.

4:35 he's not here and I ask Dawn if he's lost.

"He made a wrong turn and will be there in 15 minutes" is the response.

How does someone get lost with GPS?

4:50 she says "he's still not there"? "He should be there". (no kidding!)

4:55 I tell her I'm going to miss my flight and I'm leaving to drive to Orlando.

He's still not here at 5. I drive to the airport, spend 40 minutes finding a place to park, then dash from Terminal A to Terminal C, race through Security and make my flight, only because of the kindness of the AerLingus desk agent, who allows me to board the flight, late.

Now I'm stuck with my car at Orlando airport and after 22 hours of airports and flying, I have to drive back to TV at midnight last night.

Dawn won't refund my $261 and offered me a "credit towards a future booking". Oh yeah, I can't wait to depend on her again!

& as it turns out, Dawn doesn't even have a "son", I've been told.

Definitely dispute it with your credit card. Get your money back and 260 is just way too much to pay for a round-trip ticket to the airport.

Eg_cruz 01-04-2024 05:19 AM

Quote:

Originally Posted by retiredguy123 (Post 2287518)
If your credit card is with an FDIC insured bank, and the merchant accepts the credit card as payment, the bank is required to comply with the Federal credit card dispute process. I would never pay a merchant with a third party payment, such as PayPal. Merchants like to use PayPal as a way to bypass the Federal credit card dispute process. The Federal dispute law allows you to dispute a charge within 60 days from the date that the charge first appears on your credit card statement. If the merchant failed to deliver the service or product you paid for, the bank must issue a credit to your account.

PayPal backs you in a dispute.

BrianL99 01-04-2024 05:31 AM

Quote:

Originally Posted by Ironnan (Post 2287821)

There was a whole line behind me that also got refused parking. I’m sure they paid too. The days of quality customer service are long gone.


Remember 20-30 years ago, when "Consumer Protection" was actually a thing?

It's back to being the wild, wild West. Business can do anything they want these days.

rsmurano 01-04-2024 06:00 AM

Most people that use PayPal have their PayPal purchases paid by a credit card. You can still call your bank to cancel this purchase at the same time you register a complaint with PayPal. PayPal usually sides with the buyer (you) over the seller which is bad if you are selling something using PayPal. Never use PayPal Friends and Family to pay for something because you can’t dispute this charge.

If going on a cruise, we always use off-site parking which is much cheaper than parking at the terminal and your car is more secure.

Mardys 01-04-2024 06:36 AM

I have used Dawn’s Car Service for five years and have recommended this service to many of my friends. We have all had excellent service. I don’t know what exactly happened to you and I am sorry. It could be that I make my reservations months in advance and talk to her the day before pickup. Good luck in the future.

KendallW 01-04-2024 07:31 AM

Sounds like a awful time..I had to fly in Christmas Eve into Orlando and a catch a ride to TV. Per recommendation I used Southern Oaks.. plane was an hour late, 9:30pm. Jeff was right at the gate to get me. You get what you pay for..getting home Christmas Eve was worth every penny.

retiredguy123 01-04-2024 07:49 AM

Quote:

Originally Posted by Eg_cruz (Post 2287825)
PayPal backs you in a dispute.

Yes, PayPal does have their own voluntary dispute process. But, I would just point out that, when you pay the merchant directly with a credit card, the bank must follow the Federally mandated dispute process regarding deadlines and procedures. If they don't, you can file a complaint with the FDIC. And, banks DO NOT want you to file an FDIC complaint against them. You can also ask your Congressperson to intervene.

oldtimes 01-04-2024 08:13 AM

Quote:

Originally Posted by Rainger99 (Post 2287822)
Is the $85 for one person or for two people? If there were two, would it be $170?

No, additional $25

Deden 01-04-2024 10:35 AM

You can dispute any transactions with PayPal and E-bay.

Stu from NYC 01-04-2024 11:24 AM

Well we sure destroyed Dawn's business.

MrChip72 01-04-2024 01:53 PM

Quote:

Originally Posted by Stu from NYC (Post 2287961)
Well we sure destroyed Dawn's business.

I'm not too sure about that. Their website is still going and their FB page claims they're expanding to New Jersey in April 2024 based on a post made on Jan 2nd.

BatZion 01-04-2024 01:58 PM

Dawn’s Car Service very teliable
 
I have used Fawn’s Car Service many times since moving to the Villages 3 years ago including twice this past October to Orlando airport and to the Brightline. The pickup at my home has been punctual to the minute and the drop off at the expected time. The $120 charge is per car not per rider so if there are two of you going, it is very reasonable. But in any case it is worth not having any hassle parking at the airport. I have used them at least a dozen times and have been totally satisfied .

Glowfromminnesota 01-04-2024 04:18 PM

In the past three years we have used Groome about 15 times and had never had a problem. We used Dawn’s Service one time only and it went fine other than a little crowded in a small car.

Pairadocs 01-04-2024 09:10 PM

Quote:

Originally Posted by BrianL99 (Post 2287478)
So I went to Ireland for the holiday and 2 months ago, I booked transportation with Dawn's Car Service to Orlando Airport.

At 2:50 PM on 12/26 I get a text, "Is your flight on time? I'm leaving now".

15-20 minutes later I get a text, "I'm feeling under the weather, I'm sending my son.

It's supposed to be a 4:30 pm pickup.

4:35 he's not here and I ask Dawn if he's lost.

"He made a wrong turn and will be there in 15 minutes" is the response.

How does someone get lost with GPS?

4:50 she says "he's still not there"? "He should be there". (no kidding!)

4:55 I tell her I'm going to miss my flight and I'm leaving to drive to Orlando.

He's still not here at 5. I drive to the airport, spend 40 minutes finding a place to park, then dash from Terminal A to Terminal C, race through Security and make my flight, only because of the kindness of the AerLingus desk agent, who allows me to board the flight, late.

Now I'm stuck with my car at Orlando airport and after 22 hours of airports and flying, I have to drive back to TV at midnight last night.

Dawn won't refund my $261 and offered me a "credit towards a future booking". Oh yeah, I can't wait to depend on her again!

& as it turns out, Dawn doesn't even have a "son", I've been told.

OMG, just when I thought I'd heard a lot of horror stories, your experience really takes first prize ! I'm sorry, that sure makes something that should be such a pleasure nothing but stress.

Pairadocs 01-04-2024 09:14 PM

Quote:

Originally Posted by spinner1001 (Post 2287594)
That’s what I thought. I believe there is more to this story.

Didn't it say it was for TWO people ?

fdpaq0580 01-04-2024 10:47 PM

Quote:

Originally Posted by CFrance (Post 2287695)
I can empathize with the OP not wanting to get to an offsite parking lot after 22 hours of travel and then drive home. We fly frequently to Europe and Australia, and the last thing we want to do after baggage claim and customs & border patrol is then have to wait for someone to pick us up to retrieve the car and then have to drive home.

Another thing we don't want to do after all that travel is get on a bus that drops several people off individually or just takes you to a point that isn't your home. We very much appreciate the ease of a private car service and have used the same one for over a decade without a hitch. We don't prepay. There have been threads on this topic that list reliable private services, if one wants to do a search.

Ever considered getting a room near the airport. Get a good night's sleep, have breakfast, then drive home when you are ready to make the trip. Just a thought.
We used to stay near the airport, pay to leave the car at the hotel till we returned, catch the shuttle to the airport. On return, shuttle to the hotel, spend the night, breakfast, then drive home in the morning. We considered it the first and last days of vacation. Took lots of stress out of traveling. You get home rested instead of frazzeled.

BrianL99 01-05-2024 05:08 AM

1 Attachment(s)
Quote:

Originally Posted by pairadocs (Post 2288056)
didn't it say it was for two people ?

one

JEM0715 01-05-2024 07:21 AM

Quote:

Originally Posted by Stu from NYC (Post 2287961)
Well we sure destroyed Dawn's business.

How can one destroy a business that was NEVER legal in the first place? She wasn't state business licensed, no commercial insurance, no airport permits, and you say destroy a business? What they did was expose an illicit service.

BrianL99 01-05-2024 07:58 AM

Quote:

Originally Posted by JEM0715 (Post 2288098)
How can one destroy a business that was NEVER legal in the first place? She wasn't state business licensed, no commercial insurance, no airport permits, and you say destroy a business? What they did was expose an illicit service.

Thank you.

& expose a crook. She still won't refund my money. Maybe when she's in court for her apparent arrest for shoplifting at Wal-Mart, I can be heard at her sentencing.

In the meantime, I'm waiting for a response from the dispute I filed with my credit card company.

Michael 61 01-05-2024 08:33 AM

I appreciate the OP for posting this. For those that want to discount the OP’s experience, that is their prerogative to do so. Posting that they had wonderful experiences does not negate the OP’s experience. I need 100% reliable transportation to the airport when flying.

MrChip72 01-05-2024 07:47 PM

Incidentally, I was looking for a service to get to MCO in 2 weeks for just myself. Ended up booking a one way car rental from Leesburg to MCO where I'll pick up the car the day before. Was $44 all-in with taxes. Seems like the less stressful way to go.

Stu from NYC 01-05-2024 09:36 PM

Quote:

Originally Posted by JEM0715 (Post 2288098)
How can one destroy a business that was NEVER legal in the first place? She wasn't state business licensed, no commercial insurance, no airport permits, and you say destroy a business? What they did was expose an illicit service.

Never said exposing her was a bad thing. She was exposed as a dishonest businesswoman

OrangeBlossomBaby 01-05-2024 10:04 PM

Quote:

Originally Posted by MrChip72 (Post 2288320)
Incidentally, I was looking for a service to get to MCO in 2 weeks for just myself. Ended up booking a one way car rental from Leesburg to MCO where I'll pick up the car the day before. Was $44 all-in with taxes. Seems like the less stressful way to go.

How do you get from your house to Leesburg and back? Or does the rental agent let you park in their lot for free?

biker1 01-05-2024 10:13 PM

Villages Airport Van will pick you up at your house and take you to MCO for $45. Depending on where you live you may be in the van for a bit because they will generally have multiple pickups. I have used them a bunch of times and never an issue. I have also used Dave's car service and would recommend them.

Quote:

Originally Posted by MrChip72 (Post 2288320)
Incidentally, I was looking for a service to get to MCO in 2 weeks for just myself. Ended up booking a one way car rental from Leesburg to MCO where I'll pick up the car the day before. Was $44 all-in with taxes. Seems like the less stressful way to go.


MrChip72 01-05-2024 11:27 PM

Quote:

Originally Posted by OrangeBlossomBaby (Post 2288336)
How do you get from your house to Leesburg and back? Or does the rental agent let you park in their lot for free?

I will get a ride their from my spouse, but I've been here for almost 2 years so have met a decent amount of people that would likely drop me off there if I asked them.

ThirdOfFive 01-06-2024 09:27 AM

Quote:

Originally Posted by Michael 61 (Post 2288117)
I appreciate the OP for posting this. For those that want to discount the OP’s experience, that is their prerogative to do so. Posting that they had wonderful experiences does not negate the OP’s experience. I need 100% reliable transportation to the airport when flying.

Good point.

I think it is contingent upon all of us to be a bit circumspect about posting opinions because of the power that this board has. Seems as if most merchants and vendors doing business in TV or with TV'ers monitor it. It is easy to turn one isolated bad experience, or a real (or even imagined) slight into a crusade that can do a lot of damage. I always try to remind myself that we're all human, thus all have bad days or unforeseen things happen that may give a negative impression to others. But if those "isolated" incidents seem to have a pattern of repeating--well, that is something else entirely.

BrianL99 01-29-2024 05:24 AM

1 Attachment(s)
Just an update.

I disputed my payment to Dawn's Car Services.

It's now been over a month, since the unfortunate experience.

The attached, arrived in my email this morning.

Dawn's has not only not refunded my $261, she's disputing my Credit Card company's attempt to reverse the charge. The gall of some people, is mind boggling.


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