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In the past three years we have used Groome about 15 times and had never had a problem. We used Dawn’s Service one time only and it went fine other than a little crowded in a small car.
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We used to stay near the airport, pay to leave the car at the hotel till we returned, catch the shuttle to the airport. On return, shuttle to the hotel, spend the night, breakfast, then drive home in the morning. We considered it the first and last days of vacation. Took lots of stress out of traveling. You get home rested instead of frazzeled. |
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& expose a crook. She still won't refund my money. Maybe when she's in court for her apparent arrest for shoplifting at Wal-Mart, I can be heard at her sentencing. In the meantime, I'm waiting for a response from the dispute I filed with my credit card company. |
I appreciate the OP for posting this. For those that want to discount the OP’s experience, that is their prerogative to do so. Posting that they had wonderful experiences does not negate the OP’s experience. I need 100% reliable transportation to the airport when flying.
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Incidentally, I was looking for a service to get to MCO in 2 weeks for just myself. Ended up booking a one way car rental from Leesburg to MCO where I'll pick up the car the day before. Was $44 all-in with taxes. Seems like the less stressful way to go.
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Villages Airport Van will pick you up at your house and take you to MCO for $45. Depending on where you live you may be in the van for a bit because they will generally have multiple pickups. I have used them a bunch of times and never an issue. I have also used Dave's car service and would recommend them.
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I think it is contingent upon all of us to be a bit circumspect about posting opinions because of the power that this board has. Seems as if most merchants and vendors doing business in TV or with TV'ers monitor it. It is easy to turn one isolated bad experience, or a real (or even imagined) slight into a crusade that can do a lot of damage. I always try to remind myself that we're all human, thus all have bad days or unforeseen things happen that may give a negative impression to others. But if those "isolated" incidents seem to have a pattern of repeating--well, that is something else entirely. |
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Just an update.
I disputed my payment to Dawn's Car Services. It's now been over a month, since the unfortunate experience. The attached, arrived in my email this morning. Dawn's has not only not refunded my $261, she's disputing my Credit Card company's attempt to reverse the charge. The gall of some people, is mind boggling. |
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