Elite lifestyles of Florida

» Site Navigation
Home Page The Villages Maps The Villages Activities The Villages Clubs The Villages Book Healthcare Rentals Real Estate Section Classified Section The Villages Directory Home Improvement Site Guidelines Advertising Info Register Now Video Tutorials Frequently Asked Questions
» Newsletter Signup
» Premium Tower
» Advertisements
» Trending News
» Tower Sponsors




















» Premium Sponsors
» Banner Sponsors
» Advertisements
Closed Thread
Thread Tools
  #1  
Old 01-09-2015, 12:45 PM
calgone calgone is offline
Member
Join Date: Aug 2012
Posts: 44
Thanks: 0
Thanked 0 Times in 0 Posts
Default Elite lifestyles of Florida

Anyone had trouble getting them back to fix problems. Have had a leak since November. No one will return calls to fix problem with room addition. I've been calling every 3 weeks since Nov.
  #2  
Old 01-09-2015, 12:49 PM
Sandtrap328's Avatar
Sandtrap328 Sandtrap328 is offline
Eternal Member
Join Date: Oct 2014
Posts: 5,353
Thanks: 0
Thanked 1 Time in 1 Post
Default

I had a very hard time to get them to come and fix one of their windows that had clouded over. The process took about 1 year before it was fixed.

I would not use Elite nor recommend them to anyone.
  #3  
Old 01-09-2015, 07:20 PM
llaran llaran is offline
Veteran member
Join Date: Aug 2007
Posts: 571
Thanks: 2
Thanked 4 Times in 4 Posts
Default

Have you called and talked to Rudy, the owner. they did our room and we have had no problems having things fixed. next time I see him i'll mention he's getting bad press.
  #4  
Old 01-09-2015, 07:58 PM
KeepingItReal's Avatar
KeepingItReal KeepingItReal is offline
Veteran member
Join Date: Jul 2012
Posts: 915
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by calgone View Post
Anyone had trouble getting them back to fix problems. Have had a leak since November. No one will return calls to fix problem with room addition. I've been calling every 3 weeks since Nov.

Try Laura Thiele General Manager at 352-653-7085 if you can't reach Rudy.

They are having a Parade of Rooms open on Sat and Sun the 10th and 11th from 10 AM till 2 PM at the following locations. Maybe you can catch them at one of the locations.

1829 and 1631 Wading Heron Way
1091 Lakeview Lane
325 Del Mar Drive
1213 Edgewater Lane
579 Bradford Loop
1862 Gasparilla Place
__________________
Better Days Are Ahead
  #5  
Old 01-09-2015, 08:20 PM
christoo christoo is offline
Junior Member
Join Date: Mar 2013
Posts: 23
Thanks: 0
Thanked 3 Times in 1 Post
Default

They completed a very nice lanai enclosure for us and it worked out great. They responded quickly to any questions we have had.
  #6  
Old 01-10-2015, 09:36 AM
rjn5656's Avatar
rjn5656 rjn5656 is offline
Gold member
Join Date: Apr 2008
Posts: 1,131
Thanks: 69
Thanked 312 Times in 85 Posts
Send a message via AIM to rjn5656
Default Elite

Rudy is usually at one of the Parade of Homes locations. Imet him there.
__________________
Bob anc Cheri
Upstate NY/Bonita
  #7  
Old 01-11-2015, 05:01 PM
lovsthosebigdogs's Avatar
lovsthosebigdogs lovsthosebigdogs is offline
Veteran member
Join Date: Oct 2011
Location: Lovin' the TV life and not mindin' the heat
Posts: 603
Thanks: 0
Thanked 8 Times in 4 Posts
Default

They just finished our structure. They PROMISED they would return promptly if anything needed attention. I haven't finished paying them yet so we'll see, but I'm hopeful. The structure itself is fabulous and well done, even if it took a while to get finished. At this point I have to believe them.
__________________
"If there are no dogs in Heaven, then when I die I want to go where they went." - Will Rogers
"Heaven goes by favor. If it went by merit, you would stay out and your dog would go in." - Mark Twain
  #8  
Old 01-11-2015, 10:50 PM
Bonanza's Avatar
Bonanza Bonanza is offline
Platinum member
Join Date: Oct 2013
Posts: 1,986
Thanks: 0
Thanked 5 Times in 4 Posts
Default

If you haven't finished paying them, you are in the driver's seat!

If you paid them and you have still have unfinished work to be done, threaten them with the Better Business Bureau, Seniors Against Crime, small claims court or even an attorney. However, if you don't get action, you must follow through with your threats.
__________________
A Promise Made is a Debt Unpaid
~~ Robert W. Service ~~
  #9  
Old 01-12-2015, 09:42 AM
philnpat's Avatar
philnpat philnpat is offline
Veteran member
Join Date: Sep 2008
Location: Clifton Park, NY and soon to be Duval
Posts: 805
Thanks: 8
Thanked 0 Times in 0 Posts
Default

Or...you could try talking to Rudy or Laura first....as previous posters suggested before threatening them.
  #10  
Old 01-12-2015, 02:58 PM
KeepingItReal's Avatar
KeepingItReal KeepingItReal is offline
Veteran member
Join Date: Jul 2012
Posts: 915
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by lovsthosebigdogs View Post
They just finished our structure. They PROMISED they would return promptly if anything needed attention. I haven't finished paying them yet so we'll see, but I'm hopeful. The structure itself is fabulous and well done, even if it took a while to get finished. At this point I have to believe them.
Be sure they give you a release of the lien they place on your property, wasn't even aware they had placed one until they handed us the release. We gave them a sizeable deposit up front as well when we placed our order. Property owners should be advised anytime there is a lien recorded, but that's another story.
__________________
Better Days Are Ahead

Last edited by KeepingItReal; 01-13-2015 at 01:22 PM.
  #11  
Old 01-15-2015, 12:46 PM
summerhill summerhill is offline
Member
Join Date: Oct 2009
Posts: 38
Thanks: 0
Thanked 0 Times in 0 Posts
Default

would not use them. Had a very elderly woman friend use them. Work was good but way over priced... also one of the workers was very rude ( I think it was his son) tried to reach the owner and would never call back
  #12  
Old 01-15-2015, 04:22 PM
xcaligirl xcaligirl is offline
Senior Member
Join Date: Aug 2014
Posts: 300
Thanks: 404
Thanked 80 Times in 37 Posts
Default rude and no return call since 12/2!

We moved here last September. The sunroom is beautiful and probably the reason for buying the CYV. In October, the door handle broke off the sunroom door to outside. After a week of research and trying to find the handle, a neighbor told me Elite put the sunroom in and to contact them. I called, explained that we just purchased the house and etc. I was told by Amy that the sunroom is under a five year warranty, they would submit a work order and someone would come out to replace it with a $50 service call fee. In November/December, the sunroom was leaking, discovered it appeared to be coming from the skylight so called Elite back again. They were extremely rude to me, told me that since I'm not the original owner, the warranty was void. I tried to explain to her that they came out a couple of months ago and I was told there is a 5 year warranty with a $50 service call fee. Amy was so nasty, I asked her to please have an owner or an office manager call me back. She said they would and nobody has called. I will give them another chance before I take a different avenue. I'll wait to see how they handle this situation before I will say if I would or would not recommend them.
Closed Thread

Thread Tools

You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 07:17 AM.