Yep, Frank Gay bought Kiley & Sons Plumbing Co a few years ago. Pretty sure they didn’t change the phone number so when you thought you were calling your trusted plumber you dealt with before you got FRANK!

Any electrician that has worked in the villages KNOWS certain outlets are tied to a wall switch. If that wasn’t the first thing he checked it was his first day as an electrician.

Yep, The Villages radio station getting paid by Frank Gay Services to run their ads . They are helping this scam artist by broadcasting this garbage.

Key word is they are getting paid to advertise, not to say they are good or bad. Sure do hate their commercials, over and over.

Frank Gay took advantage of our elderly neighbor when he had a plumbing problem.

I believe in fairness, and I understand your desire to consider both sides. However, I only recall reading ONE positive review of the Frank Gay company, while reading perhaps fifty negative reviews. This sort of thing seems to be standard practice for the company.

Frank Gay is a big Orlando and Tampa company that bought ought Wiley and Son’s in Lady Lake a few years ago. Frank Gay partnered with a private equity firm called Apex six years ago this week and follows its directions on how to fleece customers, maximizing profits. Private Equity means rich people who put their money into companies unlisted on the stock exchange that they think can invest it and make more profit than they would make in the stock market. They also buy retirement centers and nursing homes and jack up prices so they can make a bigger profit, etc.

Plumbing companies aren’t cheap these days. The people who own the companies have to pay their employees quite a bit, but they have to pay for their offices, billing trucks, and all that. The good ones, at least, are honest about it. One thing worth keeping in mind is that one can save a bundle by have several things done at once. The HVAC company I use comes in from New Port Richey, almost three hours round trip, and they charge almost as much for a fifteen minute job as for an hour job because of that.

In The Villages, a number of outlets are wired to a wall switch, and sometimes people don’t know which one. Knowing that, the writer could have plugged in a lamp and tried various switches until the lamp turned on.

Frank Gay
 

Stay as far away as possible from Frank Gay. Won’t elaborate but my experience was not good.

Senior ripoffs
 

Taking advantage of senior citizens is a separate and distinct crime which can be prosecuted in and of itself. When I first met my present wife she had been raked over the coals by CarTime. I sent them a letter threatening to sue for cheating a senior and they immediately relented.

You need to take this directly to the Attorney General's office. Also, make sure to post it on the BBB. Good luck!

I had a similar experience, not as quoted by the prior entity that Frank Gay purchased. When I complained and warned folks about the deception, the Service Manager threatened me with legal action. However since I was being factual so there. Another BAIT AND SWITCH game. Called for the price to install a faucet after waiting 2 weeks for the appointment, the plumber arrives and says there is an extra cost to change the values as they will not work with the push/pull, considering EVERY house is built with push/pull that should have been disclosed. Then the plumber stole the original faucet which I was going to move elsewhere. Slimey was, slimey is.

Red dot
 

As a rule, an outlet that is switched.. The switch and outlet both have a RED DOT...

It may be time for a class action lawsuit to protect seniors from his predatory practices.

We have no use for Frank Gay. They charged us $840 to change the wax seal on a toilet,a 20 min job. Just a scam!

Oh it’s fair many other posts about how Frank Gay overcharges. No one should ever use them and never recommend them to anyone. Do your research and you will come to the same conclusion.

I think we should have a list of companies to warn Villages to stay away from; Frank Gay, The Villages Plumber etc come to mind. Companies who don’t mind fleecing an elderly population.

I have not seen any posts praising Frank Gay. Actually, there have been many posts against them. I would never use them.