John_W |
05-29-2020 04:41 PM |
Quote:
Originally Posted by FromDC
(Post 1773107)
Just signed up with Centurylink for the $49/mo price. I said I had my own modem, but the technician is bringing one anyway and I have already been charged an extra $10 for the monthly modem fee. Customer Service said...oh, just mail the modem back and we will credit you back. I hope this great monthly price of $49 (for life) is worth it compared to the $75 (until the next price hike) Spectrum price!
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If you get a good tech, he won't even leave the modem. I have no modem since I have fiber optic, but when I increased my speed six months ago the customer svc rep charged for a modem, $150. Then he came, he changed the speed in about ten seconds using his smart phone and said he deleted the modem. When the bill came, it was $150 high, so I called customer svc and they knocked it down $175 for the inconvenience.
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