[dewilson58]

Originally Posted by FromDC

J

I live in Collier. Looks like Centurylink is $49 and Xfinity is $40 according to their websites (for new customers), but I have not called them yet. I'll keep monitoring this thread to get more ideas. Any additional suggestions would be helpful!!

Watch for modem costs.

[Kilmacowen]

Originally Posted by dewilson58

Watch for modem costs.

Also installation costs. I believe century link is self installation with instructions.

[Stu from NYC]

Originally Posted by dewilson58

Watch for modem costs.

We purchased our own pays for itself within a year

[John_W]

Originally Posted by FromDC

Just signed up with Centurylink for the $49/mo price. I said I had my own modem, but the technician is bringing one anyway and I have already been charged an extra $10 for the monthly modem fee. Customer Service said...oh, just mail the modem back and we will credit you back. I hope this great monthly price of $49 (for life) is worth it compared to the $75 (until the next price hike) Spectrum price!

If you get a good tech, he won't even leave the modem. I have no modem since I have fiber optic, but when I increased my speed six months ago the customer svc rep charged for a modem, $150. Then he came, he changed the speed in about ten seconds using his smart phone and said he deleted the modem. When the bill came, it was $150 high, so I called customer svc and they knocked it down $175 for the inconvenience.

[FromDC]

Originally Posted by John_W

If you get a good tech, he won't even leave the modem. I have no modem since I have fiber optic, but when I increased my speed six months ago the customer svc rep charged for a modem, $150. Then he came, he changed the speed in about ten seconds using his smart phone and said he deleted the modem. When the bill came, it was $150 high, so I called customer svc and they knocked it down $175 for the inconvenience.

Is fiber optic (the line that runs from the outside box to your house) an option over DSL? The installer is coming next week and I just want to appear knowledgeable and to ask the right questions!

The same day I signed up for Century Link, the first installer came and set up an outside box on the house. I was impressed that they came out so quick. Hope the end product is impressive too!