We also have SS and I'm aware of the time and cost of having two workers mow my lawn twice a month but still not happy with service. Last week grass was high enough so their mower woundn't cut it and they did a good bit of it with string trimmer. Two months ago they were supposed to trim shrubs and called and asked if the following week would be ok. I told them sure but we still haven't seen them. Buying wife new mower when contract runs out.

I had a Service Smart guy park in front of my house and walk up to me while I was in the garage. He said that he could help me with the weeds in my shrub beds. I told him that I would never do business with his company. He got insulted and left. Then I just pulled a handful of weeds myself. These guys are despicable.