My brother in law worked for a Cadillac/Oldsmobile dealership in Virginia. He said they work on commission and try to find as much as possible wrong with cars...
:censored::censored:

I am sure not all like that but they do have some rotten apples. That is why I tend to go to a neighborhood repair shop where I know some people including the owner

I have a lexus and its cheaper at Leesburg Toyota for most things rather than a Lexus dealer. The only thing is they quote you a few estra things - some items that you don't really need. Like they said I needed to change my air filters, but I had done that 4 months ago so it wasn't a legitimate item. Plus they didn't have access to my glove compartment so they wouldn't know about the cabin filter.

CR - Do you know if Phillips Toyota will act as a certified Lexus dealer? I don’t want to drive all the way to Wesley Chapel. Thanks in advance, Doug

I have used Expert Auto Center in Fruitland Park for my Mercedes service. They work on multiple import and domestic vehicles. They have been great for me. I believe George is the owner. I took my vehicle in for scheduled maintenance and told him to check my brakes because I felt they were acting differently (75K miles). When I picked up my car he told me my brakes were fine. I thought surely he would say I needed some brake work, but he didn’t take advantage of my situation. I gained a whole lot of trust for him that day!

Do not go to Phillips the manager is rude

Go to Deluca in Ocala they are wonderful ❤️

Last week noticed an oil leak in my nearly new Camry and reached out to Phillips service manager.

He asked me when I wanted to come in said immediately and he said see you soon. They quickly found the problem and fixed it and explained what happened in great detail.

You want to explain why you want to destroy their business?

I agree about Lexus in Wesley Chappell.
 

Not only are they great but they picked up our car at the house, serviced it and returned it the next day…all for FREE!

Reading all of these posts. TV has over 130K people living here and people are recommending drives of over 60 miles to get a car worked on. I guess problem is that most newer cars are so reliable that there is not a good market for anything more complicated than tires, oil and brakes

FREE? WRONG,
You already paid for that free service 10X over if you bought a Lexus.

People do not realize that free is very often anything but

I disagree that dealers will clean your pockets. I got comparative estimates for some work, and the the dealer and the outside service center gave me nearly the same estimate (with the dealer being a little cheaper). I have gone to Phillips Toyota ever since to have my Toyota serviced. They keep excellent records of all service performed and do prompt excellent work. Always friendly and helpful/

Wherever you take your ride for service, I want to go back to old days when you could talk straight to the mechanic that
worked on your car instead of talking to some guy/gal service writer that shuffle papers.

I hate when they ask for your keys and drive your car behind closed doors for a couple hours.

Very true. They always say it is for insurance reasons and wonder if that is really true?

The mechanic could come inside and discuss your vehicle with you. That would be the honest thing to do.