Good Company
 

We have dealt with Munn's for 6 years and are very happy with them. Reliable, reasonable and responsive.

When Chuck Farrell AC installed a new unit they said with proper installation/care it should last at least 15 years.
They replaced a 23-year-old Reem.

I had an issue with AC last fall, called Munn’s at 9:55 pm, they came out at 10:15pm and sent a photo and bio on the service tech. He checked it out and added freon, and he said I still had about 6 months left on my unit but suggested I buy in the spring cause there’s a rebate. I had it installed last month, $6,500 and already got my rebate check of $500. You can’t beat the customer service, and their techs know their stuff!

May be all you need to do is pour hot water in the white drain line pipe. Little geckos get in there and stop it up. First time that happened to us we paid a repairman $100 (I think) to come and repair it. Next time, we poured 1 gallon of hot water down the pipe ourselves.

Basically, want to know if anyone's had experience with Munn and their opinion on the company. Thank you in advance.[/QUOTE]

I just had the same thing happen. Coolant was leaking, Chuck Farrell found leak and repaired and replaced coolant...... cost was a little over 700.00. It was 92 in my house, I was happy to pay it.

Munn's is over priced. The Villages stopped using them years ago. I went to Coast To Coast Heating and Air and was very satisfied. Peter is the owner.

Bad time to have a breakdown, all the companies are in hot demand right now.

Skip

Munn's A/C
 

We have been using Munn's for over 20 years here in The Villages. We have no problems with them and we do recommend then for your heat=pump services.

Alex

Ditto for us too!

Thanks. Depending on what I'm told by Munn's, I may also call JC's and get their opinion/quote as well.

Didn't see any water on the unit in my garage, but there's also a white pipe by the outside fan. I'm not sure what to check for, but will bring that suggestion up when they arrive here today.

Do you happen to have the contact information for the guy that came out? If so, can you please give that information. I clearly no nothing about A/C units and it's sounding like I need to get more than one opinion if I'm being told that it's something major.

Munns replaced my AC in July 2019 & service every year, pleased with their service & personnel. I got 3 quotes from 3 companies & went with Munns as I had several friends very happy with them.

This will sound very simple but make sure you check your filters first. Than make sure your outside system hasn't had bushes growing around system and restricting airflow. Simple things but could save you thousands

Munns has an excellent reputation for quality, prompt service. This comes at premium prices. There are lots of other companies, some just as good, less expensive, maybe fewer techs available, so maybe a little slower. Some aren't as good, but are faster and cheaper. Some are more expensive but not as good or as fast. But with Munns, you're paying the extra for the reputation and consistency.

Meanwhile - the coils are expensive, sure - but a new unit outside your house will run around $6000-10,000 installed, if it turns out you need a whole new unit. Ours was $7200, including a new concrete slab foundation for the unit since our old one was the wrong shape and had a crack in it. Ours is an AC with a heat pump, fairly typical setup down here.

Our old one was definitely OLD, so we knew this would happen sooner or later when we bought the house.

Munn’s was the subcontractor who did the HVAC install when our house was built. I have used them twice a year ever since. They serviced the furnace in the fall and the A/C in the spring. Always professional. Recommended by me, for sure.

My Experience was positive
 

Maybe a year or two after I bought my house, my A/C quit on a weekend. I called around to find some guy who would come out and look at it. He gave me an estimate in the thousands. If I gave him a deposit right now, I could get a discount. I said I wanted to talk to Munns on Monday to see if it might be on warranty. He laughed at that... there was NO WAY that would happen. I gave him his deposit.

I did call Munns on Monday, it took them a few days to come out. Yep, they said it was covered under warranty. They wrote up a work order with NO CHARGE written in large letters.

I called the other A/C guy and asked for my deposit back. He said THEY ARE LYING TO YOU. He wouldn't give me back my deposit. After Munns came and fixed it at no charge, I called him back and demanded my deposit back. Eventually, I threatened to hire a lawyer and sue him before getting my deposit back. He deducted $125 from my deposit for a week-end service call.

Since then I have stayed with Munns.

We are Munn's customers. Been with them since we bought the house new years ago. Customer service is excellent. Response time is excellent.

We had an exterior lightening strike that took out our electricity. SEKO and Munns were the first ones to get here.

UPDATE on this post. My appt with Munn's today was between 11:00-1:00 pm. I got a text saying Ryan was on his way (text included his picture, his experience and how long he'd been with the company -- nice feature, in my opinion). He got here at 11:30 and started checking the simple things like clogged drain. It was a big clogged, but that wasn't the problem. After a few checks of the pump in the garage, he took off the covers to the condenser and it was pretty quick to find the leak -- it was hissing and I could clearly see the hole in the small copper tube. He was able to braise it (I call it soldering) and also installed some sort of big blue filter thing (needed for impurities, etc. -- I don't know -- but Ryan is very knowledge and explained in detail how everything worked and why -- made sense to me).
Total cost including a year warranty for maintenance is $870 which includes 7 lbs of refrigerant. My system literally had zero left. I'm satisfied was the cost and impressed with technician.

Thank you everyone for your comments and for so many recommendations for Munn's.

Before paying for coils and refrigerant need to be sure it’s not something as simple as a $20 capacitor. Don’t know anything about Munns other than they have a good rep not to go straight to coils and gas raises a question in my mind. Just sayin!

Have used Munns since our home was new in 2009. Good service, fair prices. I just had them out today for my semi-annual checkup.

I have Munns A/C service for two different homes. A lot depends on the quality of the tech who services your system.

Had a new carrier system installed at one home and it failed the county inspection. It was too close to the home. A rookie mistake. Since the service company is on the hook in that case they were prompt to correct the issue.

With that exception, I'm pleased with their service. I suggest you ask for an experienced technician, and they may say they all are.

Coil replacment
 

I paid $1200 to have my coil replaced. It was not done by Munn's.

If you are looking for a second quote, we have been using Sunshine AC for annual service and repairs for 11 years. Recently had the exact same issue as you (blowing warm air) and it was a capacitor (?). Only cost $120 and our diagnostic fee was waived because of our service contract.

They've been great for us...
 

We moved here 11 years ago and have had them the entire time. I have never had an issue with them at all. When my son moved here and needed assistance we called them again. Now both residences use them with confidence in their availability and efficiency.

Same thing happened with us. When we bought the house, we knew the previous owners never put a mini split on the 'NOW' glassed in lanai, BUT, before we could even call folks to come get estimates for a mini split, the entire a/c system went out. We did research, called Munn's (and others), got the mini split and a new a/c system. We have tbeen very pleased with the services (free) that Munns had given us. About to use them again for another project.

Call Chuck Farrel for the best price on a new unit.

Where is the drip pipe? Inside the garage unit or outside heat pump? There is some water inside of the unit in the garage but I don't see anything looks like drain/drip pipe. BTW, my unit is 17 yrs old but was working fine until I did my floor changed from carpet to Laminate and the filter was fully covered with wood debris afterwards. I changed the filter but the AC is working less than full capacity.

Cheers!

After Munn's routine service, check your air filter, apparently they don't replace it. Mine was so clogged, I'm surprised air even flowed through it. I canceled the contract.