Munn's is over priced. The Villages stopped using them years ago. I went to Coast To Coast Heating and Air and was very satisfied. Peter is the owner.

Bad time to have a breakdown, all the companies are in hot demand right now.

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Munn's A/C
 

We have been using Munn's for over 20 years here in The Villages. We have no problems with them and we do recommend then for your heat=pump services.

Alex

Ditto for us too!

Thanks. Depending on what I'm told by Munn's, I may also call JC's and get their opinion/quote as well.

Didn't see any water on the unit in my garage, but there's also a white pipe by the outside fan. I'm not sure what to check for, but will bring that suggestion up when they arrive here today.

Do you happen to have the contact information for the guy that came out? If so, can you please give that information. I clearly no nothing about A/C units and it's sounding like I need to get more than one opinion if I'm being told that it's something major.

Munns replaced my AC in July 2019 & service every year, pleased with their service & personnel. I got 3 quotes from 3 companies & went with Munns as I had several friends very happy with them.

This will sound very simple but make sure you check your filters first. Than make sure your outside system hasn't had bushes growing around system and restricting airflow. Simple things but could save you thousands

Munns has an excellent reputation for quality, prompt service. This comes at premium prices. There are lots of other companies, some just as good, less expensive, maybe fewer techs available, so maybe a little slower. Some aren't as good, but are faster and cheaper. Some are more expensive but not as good or as fast. But with Munns, you're paying the extra for the reputation and consistency.

Meanwhile - the coils are expensive, sure - but a new unit outside your house will run around $6000-10,000 installed, if it turns out you need a whole new unit. Ours was $7200, including a new concrete slab foundation for the unit since our old one was the wrong shape and had a crack in it. Ours is an AC with a heat pump, fairly typical setup down here.

Our old one was definitely OLD, so we knew this would happen sooner or later when we bought the house.

Munn’s was the subcontractor who did the HVAC install when our house was built. I have used them twice a year ever since. They serviced the furnace in the fall and the A/C in the spring. Always professional. Recommended by me, for sure.

My Experience was positive
 

Maybe a year or two after I bought my house, my A/C quit on a weekend. I called around to find some guy who would come out and look at it. He gave me an estimate in the thousands. If I gave him a deposit right now, I could get a discount. I said I wanted to talk to Munns on Monday to see if it might be on warranty. He laughed at that... there was NO WAY that would happen. I gave him his deposit.

I did call Munns on Monday, it took them a few days to come out. Yep, they said it was covered under warranty. They wrote up a work order with NO CHARGE written in large letters.

I called the other A/C guy and asked for my deposit back. He said THEY ARE LYING TO YOU. He wouldn't give me back my deposit. After Munns came and fixed it at no charge, I called him back and demanded my deposit back. Eventually, I threatened to hire a lawyer and sue him before getting my deposit back. He deducted $125 from my deposit for a week-end service call.

Since then I have stayed with Munns.

We are Munn's customers. Been with them since we bought the house new years ago. Customer service is excellent. Response time is excellent.

We had an exterior lightening strike that took out our electricity. SEKO and Munns were the first ones to get here.

UPDATE on this post. My appt with Munn's today was between 11:00-1:00 pm. I got a text saying Ryan was on his way (text included his picture, his experience and how long he'd been with the company -- nice feature, in my opinion). He got here at 11:30 and started checking the simple things like clogged drain. It was a big clogged, but that wasn't the problem. After a few checks of the pump in the garage, he took off the covers to the condenser and it was pretty quick to find the leak -- it was hissing and I could clearly see the hole in the small copper tube. He was able to braise it (I call it soldering) and also installed some sort of big blue filter thing (needed for impurities, etc. -- I don't know -- but Ryan is very knowledge and explained in detail how everything worked and why -- made sense to me).
Total cost including a year warranty for maintenance is $870 which includes 7 lbs of refrigerant. My system literally had zero left. I'm satisfied was the cost and impressed with technician.

Thank you everyone for your comments and for so many recommendations for Munn's.

Before paying for coils and refrigerant need to be sure it’s not something as simple as a $20 capacitor. Don’t know anything about Munns other than they have a good rep not to go straight to coils and gas raises a question in my mind. Just sayin!

Have used Munns since our home was new in 2009. Good service, fair prices. I just had them out today for my semi-annual checkup.