Most water softeners do this unless there is an automatic bypass installed. Generally, more expensive units have this feature.

Expensive?lol
 

Most water softeners regenerate, the brine tank needs flushed and refilled to get rid of the hardened minerals. The cheaper softeners are difficult to mandate scheduling and a little less user friendly. High end softeners are Wi-Fi connected and can regenerate on demand. Regenerating at night is typical and not some high end luxury lol.

I think you misunderstood my comment. What I was trying to say is, automatic bypass valves which will keep water available during regeneration are mostly found on higher priced units. Any you are right, the user interface on most systems are very criptic but once you set up your softener, there is no reason to go in and change the settings.

If you had a phone app for your softener to change the settings what would you use it for?

The only thing I can say is useful is to know when to refill the brine tank with salt vs going over to the tank periodically and taking a look or setting an alert on you calendar each month.

Not Needed
 

Water softeners are an add on and not necessarily needed in the villages. My mom has lived here 20 some years without one. There isn’t calcium build up on faucets, the shower walls are clean and the water heater has only been changed out one time. Beware of salesmen that tell you that you need one. I haven’t met anyone yet who needed one here. In my opinion they are a gimmick and certainly not a necessity.

It's not that they are "needed" but some may prefer it since our water generally has a hardness of 10-13. Sort of in the middle, not too soft and not too hard.

Or just right
 

In other words, just right.

Like the 3 bears LOL. If you are used to soft water then it's too hard. If you are used to hard well water then its fine.

Nova just told me all three of my canisters needed replacing
 

Six years, with filters replaced by Nova annually, and now they say I need to get a complete new system! I'm guessing that the Complete New System will just be 3 new canisters. But $270 to replace 3 plastic housings is high and I don't see how the pressure got over 100 psi. Even if it did I don't see why it would crack the bottom of the canisters.

They also suggested I get a water pressure regulator for an additional $150. I'm not sure what I'm going to do. I like to go fishing but this process seems a little fishy to me!

So what Village do you live in?
Did you try calling the water department to find out if it's possible for the water to go over 100psi unless something is wrong?

I can understand Nova looking at your canisters and seeing cracks and guessing the water pressure was high at some point but since all these canisters all have the same psi ratings, even if you buy new or another brand unless you find out the reason for the failure, you will be back in the same boat and having to put on a water pressure regulator.

Nova Systems installed outside
 

Do people install their systems outside or in the garage? if installed outside are they UV resistant? Do you need to cover them? Why does Nova reps say they will be ok outside?

Are you sure they said that? I find it hard to believe because regardless if the cannisters are UV resistent, they use a steel mounting frame and metal covered gauges. My guess is after a year the mounting frame and gauges would be all rusty. As for the water softener, I'm positive the control is not water proof so that would fail eventually unless you covered it.

I've never seen a Nova system installed outside.

I have seen another manufacturers water softener installed outside but it had a special cover.

The pressure absolutely can go over 100psi and does so on occasion.

Well there you go. That's dangerous so I guess a pressure regulator is in order to solve the problem.

I would still call the water department and see what they have to say.

I've had two neighbors across the street that had their Nova under-sink reverse osmosis filter canisters break within 2 weeks of each other. The first one just left for a two week vacation and flooded their house. They had to have their flooring replaced along with baseboards and a few cabinets. The other neighbor was in his garage and heard a pop and found water gushing from under his sink. Luckily he caught it fast with no damage but a lot of mopping. Nova was blaming high water pressure and installed pressure regulators. I'm across the street and never seen my pressure over 70 psi but admit I don't check it on a regular basis.

Please don't tell us which Village you are in. :confused: