Phillips buick gmc service

Phillips buick gmc service


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Phillips buick gmc service
Old 02-14-2019, 09:45 AM
maryann44c maryann44c is offline
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Join Date: Feb 2017
Posts: 1
Default Phillips buick gmc service

Went to Phillips buick gmc for oil change last week.without telling me they installed a generic oil filter in stead of a/c delco which is gm spec.e mailed them but got no answer. Beware if you go there for service.
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Old 02-14-2019, 09:50 AM
Phoneman Phoneman is offline
Join Date: Aug 2012
Location: Northern Illinois
Posts: 36

Same here, developed leak which they corrected. Service writer told me they used a cheap filter and should of used the brand name one.
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Old 02-14-2019, 10:37 AM
New Englander New Englander is offline
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Join Date: May 2017
Location: Massachusetts, Pinellas
Posts: 665

It's pretty bad when a dealership uses cheap generic oil filters.
Makes you wonder about the quality of the oil they are using.
Is this a great country or what?
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Old 02-14-2019, 11:45 AM
drpepper drpepper is offline
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Join Date: Feb 2015
Posts: 27

The brand filter they are using could be better than a Delco . Check the brand against others online. Lots of tests to determine the better filter are done regularly. If it turns out to be inferior then I would also be afraid of the oil they are using. I'm sure it's bulk and may not be the weight recommended for your vehicle. I would check before I decided to go elsewhere.
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Old 02-14-2019, 07:28 PM
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billethkid billethkid is online now
Join Date: Jul 2007
Posts: 15,740

I refuse to have my car serviced ANYWHERE that tries to tell me they have the premium oil in their bulk pump unit.
Either they have the individual cans/bottles or I bring my own.
And yes I am one that stands at the window watching what they do to the car (or not).
As for Phillips Buick, that is not the way Larry Phillips runs the place. I would seek out the GM and complain.
"Patriotism is supporting your country all the time, and your government when it deserves it"...Mark Twain
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Old 02-14-2019, 08:02 PM
golf2140 golf2140 is offline
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Join Date: May 2009
Location: Bonita
Posts: 1,812

I would ask what is going on before I make a blanket statement !!!
Villager from 2000 until they take me out in a small box!!!
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oil, phillips, service, gmc, buick

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