Plaza Cadillac problem resolved
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Plaza Cadillac problem resolved
  #1  
Old 01-12-2017, 04:08 PM
daveczo daveczo is offline
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Default Plaza Cadillac problem resolved

Purchased a car from them in 2013. Went to purchase an extended warranty and was told car warranty date began on December 2012. Made no sense. Dealers finance manager wanted $250.00 surcharge for out of date warranty. I questioned it, saying we had 48 months beginning in 2013 January 24. They said this "was a show car, built special" for event at Disney. I said, so what, had 163 miles on it and sold as new. They agreed, but said in service as of December. What sense does that make? General Motors, Cadillac and Plaza are all lying and trying to steal $250.00 extra from us for an extended warranty. Pitiful, beyond angry. Not a lot of money but car was sold as new, never mentioned any "special circumstances" PITIFUL customer service. We should have let them go broke.

  #2  
Old 01-12-2017, 04:14 PM
Daddymac Daddymac is online now
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Notify the parent company. General Motors
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  #3  
Old 01-12-2017, 04:32 PM
daveczo daveczo is offline
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Quote:
Originally Posted by Daddymac View Post
Notify the parent company. General Motors
That who I ended up speaking with. They (annoying double talker) said they could not change the date. I said "so I really had a 46 and 1/2 warranty". She got rude and obnoxious. I have just begun to fight!!!!!
Cars,,,,,,,,,,,, Well
  #4  
Old 01-12-2017, 04:48 PM
bbbbbb bbbbbb is offline
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Default Cars,,,,,,,,,,,, Well

Quote:
Originally Posted by daveczo View Post
Purchased a car from them in 2013. Went to purchase an extended warranty and was told car warranty date began on December 2012. Made no sense. Dealers finance manager wanted $250.00 surcharge for out of date warranty. I questioned it, saying we had 48 months beginning in 2013 January 24. They said this "was a show car, built special" for event at Disney. I said, so what, had 163 miles on it and sold as new. They agreed, but said in service as of December. What sense does that make? General Motors, Cadillac and Plaza are all lying and trying to steal $250.00 extra from us for an extended warranty. Pitiful, beyond angry. Not a lot of money but car was sold as new, never mentioned any "special circumstances" PITIFUL customer service. We should have let them go broke.
When I was 18 many many years ago, I found out a lot from my uncle about cars. First lesson,,,,,,,,,,,,,,,, do not EVER trust a Caddie or the CAD DEALER

  #5  
Old 01-12-2017, 04:50 PM
kstew43 kstew43 is offline
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I would add don't trust any car salesman.....

Nissan for example....Ford....or Lincoln.....from expierence
  #6  
Old 01-13-2017, 07:17 AM
daveczo daveczo is offline
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Situation resolved. Received call from Plaza. People now there were not there at that time. Removing surcharge.
  #7  
Old 01-13-2017, 10:31 AM
Bogie Shooter Bogie Shooter is offline
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So, should the thread title be changed???
__________________
The further a society drifts from truth the more it will hate those who speak it. George Orwell.
  #8  
Old 01-13-2017, 12:12 PM
retiredguy123 retiredguy123 is online now
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In my opinion, extended warranties for cars, or for anything else, are a waste of money. Also, car sales people are never truthful when selling their products. The biggest lie they tell is that they will show you an invoice that represents what the dealer actually paid for the car. It doesn't. I will never understand why car manufacturers cannot clean up their industry so that their products are sold to their customers in a totally fair and honest way.
  #9  
Old 01-13-2017, 12:41 PM
fw102807 fw102807 is online now
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A dishonest car salesperson...I'm shocked!
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